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HP Pavilion 11-n100 User Guide 1 - Page 56

Using HP PC Hardware Diagnostics (UEFI), Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

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10 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. To start HP PC Hardware Diagnostics (UEFI): 1. Start Setup Utility: ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, quickly press esc. 2. Press or tap f2. The BIOS searches 3 places for the diagnostic tools, in the following order: a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 46. b. Hard drive c. BIOS 3. When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test, press or tap esc. NOTE: To start the Setup Utility, your computer must be in notebook mode and you must use the keyboard attached to your notebook. The on-screen keyboard which displays in tablet mode cannot access the Setup Utility. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. There are two options to download HP PC Hardware Diagnostics to a USB device: Option 1: HP PC Diagnostics homepage- Provides access to the latest UEFI version 1. Go to http://hp.com/go/techcenter/pcdiags. 2. Click the UEFI Download link, and then select Run. Option 2: Support and Drivers pages-Provide downloads for a specific product for earlier and later versions 46 Chapter 10 Using HP PC Hardware Diagnostics (UEFI)

Section	Page
Starting right	11
Visit the HP Apps Store	11
Best practices	11
More HP resources	12
Getting to know your computer	14
Locating hardware	14
Locating software	14
Right side	15
Left side	16
Display	18
Changing your notebook to an entertainment stand	19
Changing your notebook to a tablet	19
Top	20
TouchPad	20
Lights	21
Speakers	21
Keys	22
Using the action keys	22
Labels	23
Connecting to a network	25
Connecting to a wireless network	25
Using the wireless controls	25
Wireless button	25
Operating system controls	26
Connecting to a WLAN	26
Using Bluetooth wireless devices (select models only)	27
Connecting to a wired network—LAN (select models only)	27
Sharing data and drives and accessing software	28
Sharing media and data across your home group network (select models only)	28
Enjoying entertainment features	29
Multimedia features	29
Using a webcam or 3D camera (select models only)	30
Using audio	31
Connecting speakers	31
Connecting headphones	31
Connecting a microphone	31
Connecting headsets	31
Using Beats Audio (select models only)	31
Accessing Beats Audio Control Panel	31
Enabling and disabling Beats Audio	32
Using video	32
Connecting video devices using an HDMI cable (select models only)	32
Setting up HDMI audio	33
Discovering and connecting to Miracast-compatible wireless displays (select Intel models only)	33
Navigating the screen	34
Using the TouchPad and touch screen gestures	34
Tap	34
Two-finger scroll	35
Two-finger pinch zoom	35
Two-finger click	35
Right-edge swipe	36
Left-edge swipe	36
Top-edge swipe and bottom-edge swipe	36
One-finger slide (touch screen only)	37
Using the keyboard and optional mouse	37
Managing power	38
Initiating and exiting Sleep and Hibernation	38
Manually initiating and exiting Sleep	39
Manually initiating and exiting Hibernation (select models only)	39
Setting password protection on wakeup (exiting Sleep or Hibernation)	39
Using the power meter and power settings	40
Running on battery power	40
Factory-sealed battery (select models only)	40
Finding battery information	40
Conserving battery power	41
Identifying low battery levels	41
Resolving a low battery level	41
Resolving a low battery level when external power is available	41
Resolving a low battery level when no power source is available	42
Resolving a low battery level when the computer cannot exit Hibernation	42
Running on AC power	42
Troubleshooting power problems	42
Shutting down (turning off) the computer	43
Maintaining your computer	45
Improving performance	45
Using HP 3D DriveGuard	45
Identifying HP 3D DriveGuard status	45
Using Disk Defragmenter	45
Using Disk Cleanup	46
Updating programs and drivers	46
Cleaning your computer	46
Cleaning procedures	47
Cleaning the display	47
Cleaning the sides or cover	47
Cleaning the TouchPad, keyboard, or mouse (select models only)	47
Traveling with or shipping your computer	47
Securing your computer and information	49
Using passwords	49
Setting Windows passwords	49
Setting Setup Utility (BIOS) passwords	50
Using Internet security software	50
Using antivirus software	50
Using firewall software	51
Installing software updates	51
Installing critical security updates	51
Using HP Touchpoint Manager (select models only)	51
Securing your wireless network	52
Backing up your software applications and information	52
Using an optional security cable lock	52
Using Setup Utility (BIOS)	53
Starting Setup Utility (BIOS)	53
Updating the BIOS	53
Determining the BIOS version	53
Downloading a BIOS update	54
Synchronizing a tablet and keyboard (select models only)	55
Using HP PC Hardware Diagnostics (UEFI)	56
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	56
Backing up, restoring, and recovering	58
Creating recovery media and backups	58
Creating HP Recovery media (select models only)	58
Using Windows tools	59
Restore and recovery	60
Recovering using HP Recovery Manager	60
What you need to know before you get started	60
Using the HP Recovery partition (select models only)	61
Using HP Recovery media to recover	62
Changing the computer boot order	62
Removing the HP Recovery partition (select models only)	62
Specifications	64
Input power	64
Operating environment	64
Electrostatic Discharge	65
Accessibility	66
Supported assistive technologies	66
Contacting support	66