HP Pavilion 15-p100 Maintenance and Service Guide - Page 114
Memory modules, Turn the system board over.
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Memory modules Description 2 GB memory module 4 GB memory module 8 GB memory module 2 GB memory module 8 GB memory module 16 GB memory module for use with AMD HP Pavilion 15 computer models Spare part number 691739-005 691740-005 693374-005 652972-005 670034-005 756760-004 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 65), 5. Remove the optical drive. 6. Remove the top cover from the base enclosure (see Base enclosure on page 70). 7. Remove the WLAN module (see WLAN module on page 86). 8. Remove the system board (see System board on page 95). Remove the memory module: 1. Turn the system board over. 2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory module. 104 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts