HP Pavilion 17-ar000 User Guide

HP Pavilion 17-ar000 Manual

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  • HP Pavilion 17-ar000 | User Guide - Page 1
    User Guide
  • HP Pavilion 17-ar000 | User Guide - Page 2
    HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should guides or manuals for your product, go to http://www.hp.com/ support, and select your country. Select Find your product, and then follow the on-screen instructions
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    Processor configuration setting (select products only) IMPORTANT: Select products are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor
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    vi Processor configuration setting (select products only)
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    Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...7 Display ...8 Keyboard area ...9 TouchPad ...9 Lights ...10 Button and speakers ...11 Special keys ...12
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    on battery power ...32 Using HP Fast Charge (select products only 32 Displaying battery charge ...33 Finding battery information in HP Support Assistant (select products only 33 Conserving battery power ...33 Identifying low battery levels ...33 Resolving a low battery level ...34 Resolving a low
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    7 Maintaining your computer ...36 Improving performance ...36 Using Disk Defragmenter ...36 Using Disk Cleanup ...36 Using HP 3D DriveGuard (select products only 36 Identifying HP 3D DriveGuard status 37 Updating programs and drivers ...37 Cleaning your computer ...37 Cleaning procedures ...37
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    Removing the HP Recovery partition (select products only 52 12 Specifications ...53 Input power ...53 Operating environment ...54 13 Electrostatic Discharge ...55 14 Accessibility ...56 Supported assistive technologies ...56 Contacting support ...56 Index ...57 x
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    1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after you set up your computer, fun things to do with your computer, and where to find additional HP resources. Best practices After you set up and
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    Contents Setup Instructions ● Overview of computer setup and features HP support For HP support, go to http://www.hp.com/support. ● Online chat with an HP technician ● Support telephone numbers ● Replacement parts videos (select products only) ● Maintenance and service guides ● HP service center
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    Resource Contents can write to HP at POD, PO Box 161, Kitchener Road Post Office, Singapore 912006. Include your product name, and your name, phone number, and postal address. More HP resources 3
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    2 Getting to know your computer Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware
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    optical disc or reads and writes to an optical disc. NOTE: For disc compatibility information, type help in the taskbar search box, select Help and Support, and then type disc compatibility in the search box. Releases the optical drive disc tray. ● White: The AC adapter is connected and the battery
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    Component (8) Power connector Description ● Amber: The AC adapter is connected and the battery is charging. ● Off: The battery is not charging. Connects an AC adapter. 6 Chapter 2 Getting to know your computer
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    or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled
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    . For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. 8 Chapter 2 Getting to know your computer
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    Keyboard area TouchPad Component (1) TouchPad zone (2) Left control zone (3) Right control zone Description Reads your finger gestures to move the pointer or activate items on the screen. NOTE: For more information, see Using TouchPad and touch screen gestures on page 26. Textured area that
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in
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    Button and speakers Component (1) Power button (2) Speakers Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
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    Special keys Component (1) (2) (3) esc key fn key Windows key (4) Action keys (5) num lock key (6) Integrated numeric keypad Description Displays system information when pressed in combination with the fn key. Executes specific functions when pressed in combination with another key. Opens
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    Icon Description Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness incrementally as long as you hold down the key. Switches the screen image between display devices connected to the system. For example, if a monitor is connected to
  • HP Pavilion 17-ar000 | User Guide - Page 24
    the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check the service door, or on the back of the display. ● Service label-Provides important information to identify your computer. When contacting support, you
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    Component (2) Product number (3) Warranty period (4) Model number (select products only) Component (1) HP product name (select products only) (2) Model name (select products only) (3) Product number (4) Serial number (5) Warranty period ● Regulatory label(s)-Provide(s) regulatory information about
  • HP Pavilion 17-ar000 | User Guide - Page 26
    controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. Type control panel in the taskbar search box, and then select Control Panel. 2. Select Network and Internet
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    network cable to connect your wireless router to the modem, and test the Internet service. To connect to a WLAN, follow these steps: 1. Be sure that the WLAN you to manually search for and connect to a network or to create a new network connection. 3. Follow the on-screen instructions to complete
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    products only) Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer, when used with a mobile operator's make the selection for location. 2. Follow the on-screen instructions for using location settings. Using Bluetooth wireless devices (select
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    . NOTE: If the device requires verification, a pairing code is displayed. On the device you are adding, follow the on-screen instructions to verify that the code on your device matches the pairing code. For more information, refer to the documentation provided with the device. NOTE: If
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    drop the file onto HP Orbit Canvas on your computer, and then follow the on-screen instructions. When the transfer is complete, the file appears on HP Orbit Canvas on your mobile device , and then select Help. For more information about supported platforms and languages, go to http://www.hp.com
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    connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up this document: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. You can connect wired headphones to
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    is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. Connecting video devices using a USB Type-C cable (select products only) NOTE: To connect a USB Type
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    HDMI cable, purchased separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions: 1. Connect one end of the HDMI cable to the HDMI port on the computer. Using video 23
  • HP Pavilion 17-ar000 | User Guide - Page 34
    select System. Under Display, select the appropriate resolution, and then select Keep changes. Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps
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    : ▲ Type project in the taskbar search box, and then click Project to a second screen. Click Connect to a wireless display, and then follow the on-screen instructions. Using video 25
  • HP Pavilion 17-ar000 | User Guide - Page 36
    5 Navigating the screen You can navigate the computer screen in one or more of the following ways: ● Use touch gestures directly on the computer screen ● Use touch gestures on the TouchPad ● Use an optional mouse or keyboard (purchased separately) ● Use an on-screen keyboard ● Use a pointing stick
  • HP Pavilion 17-ar000 | User Guide - Page 37
    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone or touch screen and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone or touch screen and then moving
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    ● Tap four fingers on the Touchpad to open the action center and view current settings and notifications. Three-finger swipe (TouchPad only) Use the three-finger swipe to view open windows and to switch between open windows and the desktop. ● Swipe 3 fingers away from you to see all open windows. ●
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    One-finger slide (touch screen only) Use the one-finger slide to pan or scroll through lists and pages, or to move an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move. ● To move an object, press and hold your finger on an object, and
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    after a period of inactivity. Your work is saved to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 30. ● Hibernation-The Hibernation state is automatically initiated if the battery reaches
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    Initiating and exiting Hibernation (select products only) You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options. 1. Right-click the Power icon , and then select Power Options. 2. In the left pane, select Choose what the power buttons do (
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    If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, select the Power icon, and then select Shut down. ● Press and hold the power button for at least 10 seconds. ●
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    and tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery: ● HP Battery Check ● Information about battery types, specifications, life cycles
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    If HP Battery Check indicates that your battery should be replaced, contact support. The battery[ies] in this product cannot be easily replaced by For information about connecting to external power, refer to the Setup Instructions poster provided in the computer box. The computer does not use
  • HP Pavilion 17-ar000 | User Guide - Page 45
    WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. WARNING! Do not charge the computer battery while you are aboard aircraft. Connect the computer to external power
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    run more efficiently. To run Disk Cleanup: 1. Type disk in the taskbar search box, and then select Disk Cleanup. 2. Follow the on-screen instructions. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either of
  • HP Pavilion 17-ar000 | User Guide - Page 47
    notifications when updates become available. If you would like to update your programs and drivers, follow these instructions: 1. Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or - Click the question mark icon in the taskbar. 2. Select My PC, select the
  • HP Pavilion 17-ar000 | User Guide - Page 48
    WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. 1. Turn off the computer. 2. Disconnect AC power. 3. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids
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    ● If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. ● If you are shipping the computer or a drive, use suitable protective packaging and label
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    letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password such as screen-saver passwords: ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the
  • HP Pavilion 17-ar000 | User Guide - Page 51
    these steps: 1. Select the Start button, select Settings, select Accounts, and then select Sign-in options. 2. Under Windows Hello, follow the on-screen instructions to add both a password and a numeric PIN, and then enroll your fingerprint or facial ID. NOTE: The PIN is not limited in length, but
  • HP Pavilion 17-ar000 | User Guide - Page 52
    For more information about computer viruses, type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question on your computer should be regularly updated to correct security problems and improve software performance. CAUTION: Microsoft sends out alerts
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    . 3. To schedule a time for installing updates, select Advanced options, and then follow the on-screen instructions. Using HP Touchpoint Manager (select products only) HP Touchpoint Manager is a cloud-based IT solution that enables businesses to effectively manage and secure their company
  • HP Pavilion 17-ar000 | User Guide - Page 54
    information regarding installing and troubleshooting the file. Determining the options. ● HP Support Assistant 1. Type support in the taskbar search box, and then select the HP Support Assistant app. - , and then follow the on-screen instructions. To check for later BIOS versions, see Downloading a BIOS
  • HP Pavilion 17-ar000 | User Guide - Page 55
    in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question mark icon in the taskbar. 2. Click Updates, and then click Check for updates and messages. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most
  • HP Pavilion 17-ar000 | User Guide - Page 56
    This ID code can then be provided to support to help determine how to correct the problem. NOTE: To start diagnostics on a convertible the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP
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    now to let HP automatically detect your product. 4. Select your computer, and then select your operating system. 5. In the Diagnostic section, follow the on-screen instructions to select and download the UEFI version you want. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 47
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    , refer to the HP Support Assistant app. ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or the Recovery partition, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You
  • HP Pavilion 17-ar000 | User Guide - Page 59
    with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions. - Be sure that the computer is connected to AC power before you begin creating the recovery media. - The creation
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    help app. ● If you need to correct a problem with a preinstalled application or driver, use the Reinstall applications, and then follow the on-screen instructions. ● If you want to recover the can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included
  • HP Pavilion 17-ar000 | User Guide - Page 61
    to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager then select f11. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to
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    drive from which you want to boot. 4. Follow the on-screen instructions. Removing the HP Recovery partition (select products only) HP Recovery Manager The Remove Recovery Partition option is only available on products that support this function. Follow these steps to remove the HP Recovery partition
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    12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100-240 V, 50-60 Hz. Although the
  • HP Pavilion 17-ar000 | User Guide - Page 64
    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F
  • HP Pavilion 17-ar000 | User Guide - Page 65
    components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in their electrostatic-safe containers until
  • HP Pavilion 17-ar000 | User Guide - Page 66
    features. NOTE: For additional information about a particular assistive technology product, contact customer support for that product. Contacting support We are constantly refining the accessibility of our products and services and welcome feedback from users. If you have an issue with a product or
  • HP Pavilion 17-ar000 | User Guide - Page 67
    Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 46 HP Recovery Manager correcting boot problems 52 starting 51 HP Recovery media creating 48 recovery 51 HP Recovery partition recovery 51 removing 52 HP resources 2 HP Touchpoint Manager 43
  • HP Pavilion 17-ar000 | User Guide - Page 68
    12 fn 12 Windows 12 L labels Bluetooth 15 regulatory 15 serial number 14 service 14 wireless certification 15 WLAN 15 left control zone, identifying 9 lights AC adapter discs 49, 51 HP Recovery Manager 50 media 51 starting 51 supported discs 49 system 50 USB flash drive 51 using HP Recovery media
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    special keys using 12 supported discs, recovery 49 system recovery 50 system restore point creating 49 system restore point, creating 48 T tap TouchPad and touch screen gesture 26 three-finger
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User Guide