HP Pavilion 500 HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490
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- HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 1
Quick Start Guide - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 2
proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of HP. Hewlett-Packard Company P.O. Box 4010 Cupertino, CA 95015-4010 USA © 2000, 2003 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 3
the Computer for the First Time 6 Registering with HP 7 Getting Help 7 Protecting the PC 7 Making Recovery CDs 8 Working in Comfort 9 Using the Computer 11 Introducing the Basics 11 Windows Operating System 11 Start Menu 11 HP Center 12 Help and Support 13 Using the Mouse 14 The Scroll - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 4
the Modem 38 Upgrading to V.92 40 Setting Up the Network Interface Adapter 41 Setting Up Your Internet Account 43 Signing Up with an ISP Using Easy Internet Sign-up 43 Connecting to the Internet 44 Using ISP-Provided Browser 44 Using Any Browser 44 Visiting the Hewlett-Packard Web Site 45 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 5
67 Using HP Pavilion PC Tools 67 Getting HP Updates for the PC 69 Informing You of Changes 69 Using HP Center for Updates from HP Messages .... 69 Starting HP Center 70 Turning Off the HP Center Service 71 Re-enabling the HP Center Service 71 Resolving Problems 73 Troubleshooting 73 Using - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 6
vi HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 7
Start Here Welcome Thank you for becoming a member of the HP Pavilion home PC family. This "Start Here" section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this Quick Start Guide gives you information on how to use your computer. With - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 8
Upgrading and Servicing the PC guide (select models installed on PC, or in print) Read first, addenda, or other documents if applicable DVD Writer guide (select models) Microsoft Windows XP Home Edition Start Here guide My HP Pavilion home PC brochure (select models) viii HP Pavilion home PC PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 9
may look different from the one shown here. Component, connector location, type, and number vary by model. Lower front cover opened to show connectors FireWire® USB CD storage CD-ROM or CD-RW drive DVD-ROM or DVD+RW/+R drive Diskette (floppy) drive On button Quick Start Guide ix Start Here - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 10
Your computer may look different from the one shown here. Component, connector location, PS/2 mouse Serial Parallel type, and number vary by model. Audio Out OUT Audio In IN Microphone USB Monitor Telephone x HP Pavilion home PC ETHERNET SERIAL Joystick Speaker out Ethernet TV out Modem - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 11
the ability to add or remove components without any special procedures such as resetting jumpers and testing for conflicts. When you add a Plug and Play peripheral, the PC recognizes it and obtains the best driver for the device. Symbol Description Audio Line Out (powered speakers) OUT Audio Line - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 12
different from the one shown here. External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. xii HP Pavilion home PC Note: Before using your components, you may need to install the software that came with the component - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 13
Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 14
Register with HP Register your HP Pavilion home PC with Hewlett-Packard so HP can assist you with your technical support needs. xiv HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 15
wizard to guide you through setup for the Internet and e-mail. For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide. You can also find helpful information by clicking Start, Help and Support, and then My HP Pavilion PC. Quick Start Guide xv Start - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 16
HP desktop has shortcut icons that make it easy to find the things you need. Click the icon to find out more information about that program. Note: The screen on your computer may not match the screen pictured here. Help and Support Easy Internet Sign-up HP Tour Guide Start button xvi HP Pavilion - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 17
your more personal buttons finances Find the Get great latest music offers software from HP and and HP services partners Find help and support when you need it Customize ticker View ticker display Alerts you to new messages Get hp center help Start Here Click Start, choose All Programs - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 18
to learn about important software programs and tools available to you. Choose All Programs and then choose Hewlett-Packard to find HP-specific software. All Programs Start button Note: The screen on your computer may not match the screen pictured here. xviii HP Pavilion home PC Help and Support - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 19
Help and Support Click Start and then Help and Support to learn about your computer and get your questions answered. HP Pavilion information and support Help and support news Quick Start Guide xix Start Here - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 20
My HP Pavilion PC Learn how to use your HP Pavilion home PC Click Start, Help and Support, and then My HP Pavilion PC for detailed instructions and information about your HP Pavilion. xx HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 21
Start Here HP Instant Support Send a help request Click Start, Help and Support, and then HP Instant Support. Run tests yourself, or contact an HP Support analyst for help over the Internet. Note: HP Instant Support is not available in all models. Quick Start Guide xxi - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 22
and then choose All Programs to find all the software programs on your computer. Choose Hewlett-Packard, and then click hp pavilion pc tools to find HP drivers and the HP Tour Guide. Hewlett-Packard hp pavilion pc tools All Programs Start button Note: The screen on your computer may not match - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 23
HP Tour Guide Click Start, choose All Programs, Hewlett-Packard, click hp pavilion pc tools, and then click hp tour guide. Or Click the icon on the desktop (select models). Let the HP Tour Guide show you the desktop and the basics of the Internet and e-mail. Quick Start Guide xxiii Start Here - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 24
for the terms of your HP Pavilion warranty coverage, for license information, and for support telephone numbers and addresses. The Support Guide contains operating specifications for the PC along with regulatory and safety information. hp pavilion home pc support guide !where to get help !warranty - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 25
to find helpful information from HP online. www.hp.com Go to HP's main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP's home and business services. www.hp.com/cposupport/ loc - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 26
Microsoft® Windows® XP operating system, try these sources of information: Help and Support, for onscreen help and troubleshooting - click Start and then Help and Support. Microsoft Windows XP Home Edition Start Here guide, included with the computer documentation packet. xxvi HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 27
only the software you need, you preserve user data and files. Important: The recovery CD set you create is a complete image of the original HP Pavilion home PC hard disk drive contents and is matched to your model number. When using the recovery CDs to recover the hard drive by using the full system - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 28
xxviii HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 29
60950). AC Power Safety Warning Warning: Install the computer near an AC outlet. The AC power cord is your HP Pavilion PC's main power cord with a properly grounded wall outlet to avoid the risk of electrical shock. Warning: To reduce the possibility of an electric shock from the telephone network - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 30
the modem cord from the telephone system before installing or removing your computer cover. Warning: Do not operate the computer with the cover removed. Warning: The power supply is not user-serviceable. To prevent damage to the power supply, have a qualified person repair or replace it. All other - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 31
Internet. Adjust the speaker volume. Insert and remove a CD disc. Use the CD-ROM, DVD-ROM, CD-RW, or DVD+RW/+R drive to play music, watch movies, or record information. Use HP Pavilion PC Tools. Save power with standby and hibernation modes. Solve common problems. Introduction Quick Start Guide 3 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 32
installed on your PC, refer to "Using HP Pavilion PC Tools" on page 67. 4 HP Pavilion home PC Note: The procedures in the Upgrading and Servicing the PC guide require you to turn off the PC and disconnect it from any Internet and network connections, and from power. If the guide is installed on - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 33
and Play. Note: Plug and Play describes the ability to add or remove components without any special procedures such as resetting jumpers and testing for conflicts. When you add a Plug and Play peripheral, the PC recognizes it and obtains the best driver for the device. Setup Quick Start Guide 5 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 34
on the monitor. Then, to turn on the computer, press the On button on the front of the PC. Note: The power supply is pre-set for the country/region in which you purchased the HP Pavilion. If you move to another country/region, please make sure you check its voltage requirements before plugging - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 35
onscreen instructions. Go to the HP Web site, and register online at http://register.hp.com Getting Help You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage and for support telephone numbers - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 36
power outlet and the computer power cord. Making Recovery recovery CDs for your PC by using HP Recovery CD Creator now, before a need occurs; refer to "Using HP Recovery CD Creator" on page 83. This program assembles the necessary files and writes the information onto CDs. 8 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 37
and Support, My HP Pavilion PC, and then click Working in Comfort. You can find important ergonomic information on the Internet. Just type http://www.hp.com/ergo into your Web browser address box, and then press Enter on the keyboard. 0-15˚ 50-70 cm (20-28 inches) 0-15˚ Quick Start Guide 9 Setup - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 38
10 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 39
the Start button appears at the edge of the desktop display. Start Menu Click the Start button to open the Start menu. Use this menu to: Select programs or documents. Open the Help and Support Center. Start a search. Run a program. Open the Control Panel to view or change settings. The Start menu - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 40
more information, click the hp center logo on the HP Center toolbar and choose Help. To view HP Center content, open HP Center and do any of the following: 1 When the alert exclamation point button on the toolbar turns red, click it to view new information. 12 HP Pavilion home PC Alerts you to new - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 41
Request Help. 4 Follow the onscreen instructions to run a test or submit a problem to HP Instant Support. When you submit a problem to HP Instant Support, you communicate over the Internet with an HP Support analyst. The analyst will work with you until the problem is solved. Quick Start Guide 13 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 42
Using the Mouse Your PC includes a mouse. When you move the mouse, its roller ball moves and causes the cursor on the screen to move. Use of these two mouse buttons for left-handed use. Refer to "Reverse your mouse buttons" in the onscreen Help and Support Center. 14 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 43
. The farther you move the pointer from the starting point, the faster the document scrolls. 3 To stop autoscroll, press the wheel button again. Quick Start Guide 15 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 44
keys and special buttons. The illustrations show the location of the keys and buttons. The number and location of keys or buttons on your keyboard may vary from the illustrations. Alphanumeric keys 16 HP Pavilion home PC The alphanumeric keys are the main keys found on a standard typewriter. - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 45
. F1 and F3 are available at all times. Other function key operations may depend on what software program you are using. The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navigation in a Web site, in - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 46
(light-emitting diode) on the keyboard is on, the numeric keys are the number keys and arithmetic functions found on a basic calculator. When the Num Lock LED , or provide quick access to specific functions. To find out what each special button does, see "Buttons" on page 20. 18 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 47
have an established Internet account). Search for information on the Internet. Customize the buttons to open programs and connect to Internet Web sites. Place the PC into standby to save power. Get support information. Find a file or program on the hard drive. Print. Quick Start - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 48
buttons. Standby Help hp My HP Club HP Picture Media Volume Print Toolkit Shopping Sports Finance Connect Search Chat E-Mail Controls Control Music Mute Note: Buttons may be labeled differently on your keyboard. The number and location of buttons vary by keyboard model. 20 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 49
Search Chat E-Mail Description Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press any key on keyboard, or press Standby again. May take 10-30 seconds before screen reappears. Opens the Help and Support Center. Links to HP Web site. Prints documents - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 50
Icon Feature Description HP Picture Toolkit Opens HP Picture Toolkit view. Can be reconfigured. Media Controls (CD/DVD/MP3) Volume control (Volume knob or Volume Up and Volume Down buttons) Music connection and have signed up with an Internet Service Provider (ISP). 22 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 51
files, or to connect to favorite Web sites. 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if present. 4 Double-click Keyboard. 5 In the Keyboard Properties window that . 11 Click OK when you are finished reconfiguring the keyboard. Quick Start Guide 23 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 52
right, 2-channel speaker system, and may be passive (no power button) or active (power button). A multi-channel audio speakers system is an active system Refer to "Using multichannel audio speakers" on page 24. 24 HP Pavilion home PC For information on adjusting the sound level, refer to "Adjusting - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 53
the back of the PC (see the table). Connect speaker channels (plugs) Front speakers Rear speakers Center/subwoofer speakers To PC back connector Audio (Line , your PC does not have the multi-channel option. 4 Click the Speaker Configuration tab. 5 Select the option describing the number of speakers - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 54
. 4 Click the option for the number of speakers that matches your multi-channel speaker system. 5 Click OK. Note: If you want to play a stereo DVD, repeat these steps (1 through 5) and change the audio properties for WinDVD to match the DVD output. 26 HP Pavilion home PC To use the microphone with - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 55
taskbar. If you do not see this Volume icon, click Start, Control Panel, Sounds, Speech, and Audio Devices, if present, and then doubleclick window. Or 1 Double-click the Volume icon on the taskbar. The Volume Control settings window opens. 2 Adjust the volume. 3 When you are satisfied with the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 56
2 In the Volume Control window, select Options and click Properties. 3 In Adjust volume for, click Recording. 4 In Show the following volume controls, select the Microphone check box. 5 Click OK. 6 Select Options from the Recording Control window, and click Advanced Controls. 28 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 57
the upper-right corner of the Recording Control window. Adjusting Microphone Volume If you need to adjust the volume of the microphone, whether it is connected to the front of the computer or to the back, Click X (Close) on the upper-right corner of the Volume Control window. Quick Start Guide 29 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 58
you can put the PC in standby mode. To conserve power, you can automatically put the computer into standby and then hibernation by setting the power management timers. Standby Mode without having to wait for the PC to go through the normal startup routine when you turn it on. 30 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 59
PC to automatically retrieve e-mail messages and download information from the Internet, if you have programmed the computer to do so. To manually just as you left it. Another way to manually put the computer into standby is to: the On button on the front of the PC for approximately 5 seconds until - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 60
memory to is restored to the screen. To manually put the computer into hibernation: 1 front of the PC. If the computer does not work properly when you wake it from hibernation, restart the computer: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Click Restart. 32 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 61
standby or hibernation mode, modify the power management settings: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if present. 4 Click Power Options. 5 Check if the auto- set for a longer time than the system standby timer. 8 Click OK. Quick Start Guide 33 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 62
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and Using the Internet Your HP Pavilion comes with: Access to the ISPs in your area. Some ISPs offer a traditional dial-up service, and others offer faster modem and modem software (not available in all models). LAN (local area network) card (select models only). Special keyboard buttons to access - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 64
pages in support of their activities. A Web page is a file or group of files that a user can access by entering the Web page's file location, or URL. What Is a URL? The URL (Uniform Resource Locator) identifies a file location, typically in the form http://www.name.extension 36 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 65
URL contains the protocol and the pathway to a site and may include the path to a specific file within that site. Each period, or dot, in the URL separates elements within the general results. If you enter several precise words, you usually get fewer but more specific results. Quick Start Guide 37 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 66
and faxes using telephone dial-up, you must connect your telephone service line to the modem, which is in the computer. The setup poster shows you how to plug in a modem/telephone cable to the computer modem connector and to your telephone service line wall jack connector. 38 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 67
and the telephone service line: 1 Plug one end of a modem cable into the modem connector on the back of the computer. This connector may be labeled with either Line or a modem connector symbol. 2 Plug the other end of the cable into the telephone service line jack on the wall. Quick Start Guide 39 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 68
92 Your modem driver can be upgraded to enable certain v.92 features. For information, go to the HP Web site listed in the Support Guide, click support, type Pavilion V.92 into the search in box, and then click the blue arrow to the right of the box. Follow the instructions provided. Important: Your - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 69
to the Internet through the LAN. For information about high-speed providers, click the easy Internet sign-up icon found on the desktop or in the Start menu under All Programs. This network connection also allows you to share printers, data, and other devices among your PCs. Note: Your computer may - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 70
100BaseT port ACT - Lit during network data transfer activity LEDs 100 - Lit green when connected to a 100BaseT port LINK - Lit green with valid network connection LEDs LINK - Lit green with valid network connection ACTIVITY - Lit yellow during network data transfer activity 42 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 71
sign up with an Internet Service Provider (ISP). HP has made arrangements with leading ISPs in your area to help you sign up for Internet service. Use Easy Internet Sign-up to sign up with an ISP. The software programs for available ISPs are part of your system. The Windows desktop may have a folder - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 72
The Easy Internet Sign-up screen appears. 3 Follow the onscreen instructions. Connecting to the Internet A Web browser program searches for, of the following methods: Double-click the ISP-provided icon on the desktop. Or Press the Connect (or Internet) button on the keyboard ( 44 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 73
a specific word or phrase on the Web. Visiting the Hewlett-Packard Web Site The Hewlett-Packard Web site is dedicated to HP Pavilion home PC owners and to the entire HP product line. There you will find the latest news and information about all of your HP products. You can receive technical support - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 74
and service locations that sell and repair HP products. Note: For more information, refer to the HP Web site information located in the Support Guide included with your HP Pavilion home PC. Viewing Online Manuals Note: Online manuals are associated with specific HP Pavilion home PC model numbers - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 75
on your keyboard. For example, Pavilion xt865 or Pavilion 7970. The product number is on the lower front of the PC chassis. 4 When the results window appears, click product support for your PC model (language). 5 Click manuals in the Ask a question box. Note: If manuals does not appear, there are - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 76
LAN, cable modem, or DSL connection from your PC to the ISP. Note: If you decide to use a DSL or a cable Internet connection, contact your ISP for any specific software and hardware you may need. If the ISP Provides the Browser Follow the ISP's instructions of each recipient. 48 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 77
it and read it in its own window. For more information about using Outlook Express, go to the Help menu within the program. Quick Start Guide 49 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 78
50 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 79
optional 6-In-1 memory card reader, refer to "Using the 6-In-1 Memory Card Reader" on page 52. There are different types of compact disc drives included with the PC: CD-ROM drive DVD-RW discs do not work in the DVD+RW/+R drive. On some PCs the CD-RW drive is labeled cd-writer, the DVD+RW/+R drive is - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 80
Reader The optional 6-In-1 memory card reader is accessible on the front of the PC or located inside the lower front cover of the PC. The card reader has two horizontal card slots that accept six types of memory cards and the IBM Microdrive™ disk drive. 52 HP Pavilion home PC You can place media in - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 81
Hardware Utility Warning: Do not click Stop in the Safely Remove Hardware window with the USB Mass Storage Device selected. Doing so will remove the 6-In-1 reader from your PC; you must restart the PC to see your reader again. If you inadvertently open this window, click Close. Quick Start Guide 53 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 82
but not blinking, indicating that the PC is not accessing the media, and then remove the media. Warning: Do not try to remove media when the In-use light is blinking. Doing so may cause loss of data. Powered by CompactFlash I/II In-use light Top card slot Lower card slot 54 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 83
Digital (SD) Memory Card MultiMediaCard (MMC) Memory Stick® (MS) Memory Card SmartMedia™ (SM) Memory Card Insert Receptacle edge PCs, the media drive is located behind a door on the front of the computer. Your computer may look different from the ones shown here. Eject button Drive door 3 Remove - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 84
/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. 56 HP Pavilion home PC Note: For the top drive in the PC, you can close the tray by pressing the media control open/close button on the keyboard. Removing a CD or DVD Note - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 85
so could scratch the surface of the CD. Store CDs at room temperature. Playing Music CDs The PC includes MusicMatch Jukebox (select models) or Windows Media Player. This software lets you play music CDs. Using Internet - MusicMatch Jukebox keeps the song titles. Common Tasks Quick Start Guide 57 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 86
To play a particular song, doubleclick its song title (or track number) in the Playlist. You can also control the CD using the media control buttons if your keyboard has them. For more information on this software . 2 Click the Help menu in the MusicMatch Jukebox menu bar. 58 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 87
the CD currently in the drive, click the buttons in the Windows Media Player window. To play a particular song, doubleclick its song title (or track number) in the Playlist. You can also control the CD using the media control buttons if your keyboard has them. Common Tasks Quick Start Guide 59 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 88
When you click the Media Guide or the Radio Tuner features, Windows Media Player connects to the Internet and obtains information about the CD selections or click the CD Drive icon. From there, you can copy audio or data files to a CD using the RecordNow software program. 60 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 89
Widescreen) to play. Place the disc in the tray with the label face up for the side you want to play. Common Tasks Quick Start Guide 61 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 90
into the computer. The movie plays in its own resizable window, and the WinDVD control panel appears. You may want to start WinDVD and adjust the settings before inserting the disc InterVideo WinDVD. 4 Click InterVideo WinDVD. The WinDVD video window and control panel open. 62 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 91
movie, you have the ability to jump to the next chapter, the previous chapter, or to a specific chapter. A single image in a movie is called a frame. Using the WinDVD Control Panel The WinDVD control panel automatically appears when you insert a DVD. If you are playing a movie full screen and the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 92
/region. When the country/region code locks, if you need help, contact HP Support. The country/region number is usually placed over a world globe printed on the DVD packaging and disc. DVDs without country/region codes will play on any player or drive in any country/region. 64 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 93
can change the country/region code only five times before the setting becomes permanent. When the country/region code locks, if you need help, contact HP Support. Common Tasks Quick Start Guide 65 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 94
control panel open. See "Playing DVD Movies" on page 61. If you insert a blank CD-R or CD-RW, use RecordNow to copy audio or data files. If you insert a blank DVD, a program opens for you to use to record to the disc. See "Using the CD-RW Drive" on page 60. 66 HP Pavilion home PC Using - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 95
WinDVD Control Panel" on page 63. Using HP Pavilion PC Tools The HP Pavilion PC Tools folder in the All Programs/Hewlett-Packard menu contains special utilities for HP Pavilion owners. For example, you'll find a utility for displaying system information. This folder also contains the HP Tour Guide - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 96
68 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 97
also available to you through the HP Web site under the driver update and support information for your model PC. To go to the Web site, see "Visiting the Hewlett-Packard Web Site" on page 45. Using HP Center for Updates from HP Messages HP Center is a service provided by HP to bring you information - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 98
center, and then click hp center again. The HP Center toolbar appears. For detailed Help information, click the hp center logo on the HP Center toolbar and choose Help. For a description of a button or area of the toolbar, place the cursor over the toolbar. 70 HP Pavilion home PC Alerts you to new - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 99
is turned off until you re-enable it. Re-enabling the HP Center Service The service comes enabled with the PC. You can turn off the service and re-enable it later, using the steps below. When you re-enable the HP Center Service, the service runs whenever you are connected to the Internet, and you - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 100
72 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 101
the Help button on your keyboard, or click Start on the taskbar and select Help and Support. Problem My computer won't turn on at all. Solution When you press the On button on the front of the computer, the following events should happen: 1 The keyboard indicator lights flash. 2 The light next - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 102
only). Remove the headphone connection. Use the keyboard controls to increase the volume. Press the Mute button on the keyboard to see if the mute feature is turned on. Click the Volume icon on the taskbar. Increase the volume, and make sure the Mute box is not selected. 74 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 103
program, software driver, or the operating system software may be corrupted, erased, or damaged. You can use application recovery or system recovery to reinstall the software. Refer to "Using Application Recovery and System Recovery" on page 79. It's possible that a voltage spike, power outage, or - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 104
button configuration. To reconfigure the button: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Printers and Other Hardware, if present. 4 Double-click Keyboard. 5 In the Keyboard Properties window . 11 Click OK when you are finished reconfiguring the keyboard. 76 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 105
when you are using another Internet Service Provider (ISP), the PC is still trying to use AOL for Internet access and you may want to remove the AOL program. To uninstall AOL: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Double-click Add or Remove Programs. 4 Select America Online, click - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 106
Problem The remove lint and dust. 4 Replace the mouse ball, and screw on the cover. The computer might have stopped. Reset the computer by pressing and holding the computer On button until the computer turns off (approximately five seconds). Then turn the computer back on. 78 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 107
using the HP Pavilion System Recovery or Application Recovery program, use System Restore. Note: Your PC does not include recovery CDs. Recovery CDs contain a complete image of the original HP Pavilion home PC hard drive contents. You can make your own recovery CDs; see "Using HP Recovery CD Creator - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 108
and folders. 2 Click Start on the taskbar. 3 Choose All Programs. 4 Choose Hewlett-Packard. 80 HP Pavilion home PC 5 Choose hp pavilion pc tools. 6 Click hp application recovery. The recovery box appears. 7 Click Application Installation or Driver Installation, and then click Next. 8 Select the - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 109
need them; see "Using HP Recovery CD Creator" on page 83. If you do not have recovery CDs when you need them, you must contact HP Support for help. To contact HP Support, see the Support Guide, included in the computer documentation, for the HP Customer Care telephone number. Quick Start Guide 81 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 110
All Programs, choose Hewlett-Packard, choose hp pavilion pc tools, and click hp pc system recovery. Continue with step instructions. Insert recovery CD #1 if directed. 8 Complete the computer startup, and finish the registration process. Then reconnect all peripheral devices. 82 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 111
Creator Make recovery CDs for your PC by using HP Recovery CD Creator before you experience any problem. The recovery CD set is a complete image of the original HP Pavilion home PC hard disk drive contents and is matched to your PC model number. The CD set contains the operating system, drivers, and - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 112
2 Click Start on the taskbar. 3 Choose All Programs. 4 Choose Hewlett-Packard. 5 Choose hp pavilion pc tools. 6 Click hp pc recovery CD creator. The creator box appears. 7 Follow the onscreen instructions. Label each CD disc as you make it. Store the recovery CDs in a safe place for future use. 84 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 113
System Recovery Using Recovery CDs The recovery CDs provide two recovery options: Standard Recovery: This is a nondestructive recovery, which recovers factoryshipped programs, drivers, and the operating system without affecting any data files that you may have created since purchasing this PC. Some - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 114
+ (plus) key until CD-ROM is the selection. 86 HP Pavilion home PC When installation is complete you'll return the BIOS to the original setting. 9 Press the Eject button on the top CD-ROM drive and wait for the tray to open. Insert Recovery CD #1 and close the tray. 10 Press the F10 key - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 115
recovery program finishes, click Restart to restart the computer. 14 Before the computer restarts, the CD tray ejects. Remove the CD. 15 Return the BIOS to the original setting. Enter the BIOS setup program during the startup: When the blue screen with the HP disk. Quick Start Guide 87 Recover y - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 116
on the hard disk drive. Note: The system recovery image is in a partition area of the hard available for your use. 88 HP Pavilion home PC Use the following procedures to: PC. Displaying Hard Disk Space To view the amount of space on the hard disk: 1 Click Start on the taskbar. 2 Click Control Panel - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 117
Disk Space You can free up space on the hard disk by uninstalling programs or by using the Disk Cleanup utility to remove unneeded files. To uninstall programs: 1 Click Start. 2 Click Control Panel. 3 Double-click the Add or Remove Programs, if present. 4 Click the program, and then click the Change - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 118
Reinstalling Programs You can reinstall most programs that came with your PC. For programs that came on CDs or DVDs, just reinsert the disc and follow the onscreen instructions. For preinstalled programs, follow the steps in "Application Recovery" on page 80. 90 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 119
Index 5.1 speakers, 24 6-In-1 memory card reader card types, 52 using, 52 A adjusting microphone volume, 29 adjusting speaker volume, 27, 74 All Programs, xxii America Online, troubleshooting, 77 Application Recovery, 79, 80 Application Recovery warning, 80 autoscrolling, mouse, 15 available hard - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 120
, about, 30 standby mode, automatic, 33 standby mode, manual, 30 System Recovery, 79 System Restore, 79 troubleshooting, 73 92 HP Pavilion home PC turning off, 30 turning on, 6 upgrading internal parts, 4 Connect button, 44 connecting Ethernet adapter, 41 multi-channel speakers, 25 phone line, 43 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 121
, 70 turning off service, 71 Updates from HP Messages, 69 HP drivers finding, xxii, 45 updating, 45 HP Instant Support, 13 HP Pavilion learning to use, xx, 11 HP Pavilion PC Tools, xxii, 67 HP Picture Toolkit button, 22 HP Tour Guide, xxiii, 67 HP Web site, 45 finding service locations, 46 getting - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 122
troubleshooting, 76, 77 types of buttons, 20 keyboard keys alphanumeric, 16 arrow, 17 function, 17 numeric, 18 L language choose during first startup, 6 logging off, 11 M manuals online, 4, 46 memory 94 HP Pavilion home PC roller ball, 14 scroll wheel button, 15 scrolling, 14 troubleshooting, 78 - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 123
network interface card, 41 NIC, 41 no sound, 74 O Off button. See shutting down computer On button, 6 online manuals, 4, 46 onscreen guides , 78 no sound, 74 printer, 74 troubleshooting, 73 turning on computer, 73 problem resolution HP Instant Support, 13 troubleshooting, xx, 73 product notices, - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 124
90 uninstalling, 89 updating, 45 solving common problems, 73 sound manager multi-channel, 25 sound, troubleshooting, 74 speaker volume, adjusting, 27 96 HP Pavilion home PC speakers, 24 multi-channel, 24 Standby button, 21 standby mode about, 30 automatic, 33 manual, 31 Start button, 11 Start Here - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 125
Upgrading and Servicing the PC guide, 4 upgrading to v.92 modem features, 40 URL defined, 36 using, 45 using 6-In-1 memory card reader, 52 using a microphone, 28 using the computer, 11 using the diskette (floppy) drive, 52 V v.92 modem, 40 video CDs, 67 viewing onscreen guides, 67 virus protection, - HP Pavilion 500 | HP Pavilion Desktop PCs - (English) QUICK START GUIDE 5990-490 - Page 126
98 HP Pavilion home PC
Quick Start Guide