HP Pavilion Media Center m7600 Limited Warranty and Support Guide (Refurbished - Page 10

PeoplePC Online 1-888-587-9669 http://www.peoplepc.com Symantec - Norton Internet Security http://www.symantec.com/techsupp Intuit - Quicken Basic 1-900-555-4688 http://www.intuit.com Sonic (only CD-RW and DVD+RW/+R models) http://www.sonic.com HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options around the clock to better handle your needs. Go to your PC's Help and Support Center for the fastest resolutions. For more information on your support and services options visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your product did not identify or help solve your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Customer Care Web support site or to chat with qualified online support specialists. • There is obvious damage or a mechanical breakdown with your product, and it does not work. HP Total Care Agents are available 24 hours a day in English, Spanish (U.S. only), and French (Canada only) via telephone to provide expert assistance. HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) U.S. and Canada This warranty supersedes any warranty terms, which may be found in any printed or online documentation contained in the HP packaging or on your system. HP Total Care Out-of-Warranty Support Options Even after your warranty has ended, HP can still provide you with service and support options. • Visa and MasterCard holders in the United States or callers from Canada, call: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) • 1 time technical support, $40* USD (Can $34.99*) per call • 1 year unlimited technical support $75* USD (Can $64.99*) *Prices are subject to change without notice and may vary based on your product. Fees are charged to your Visa or MasterCard. Recycle - HP Planet Partners HP is sensitive to the environment and has a program, Planet Partners, to make it simple for us to reclaim your old product for recycling. HP will help you recycle your old equipment even if it is not an HP product; we take back all makes and models. Visit our Web site to find out how easy it is to recycle: http://www.hp.com/recycle NOTE: Support options, availability and hours vary by product, country/region, and language and are subject to change. 10