Enabling HP Easy Clean (select products only)
.......................................................................................................
29
Removing dirt and debris from your computer
.......................................................................................................
29
Cleaning your computer with a disinfectant
...........................................................................................................
30
Caring for wood veneer (select products only)
.......................................................................................................
31
Packaging and transporting guidelines
..........................................................................................................................
31
Accessing support information
.......................................................................................................................................
31
5
Removal and replacement procedures for authorized service provider parts
...................................................................
34
Component replacement procedures
..............................................................................................................................
34
Preparation for disassembly
...................................................................................................................................
34
Bottom cover
...........................................................................................................................................................
34
Battery
.....................................................................................................................................................................
35
Touchpad
.................................................................................................................................................................
37
WLAN module
..........................................................................................................................................................
40
Solid-state drive
......................................................................................................................................................
41
Speakers
..................................................................................................................................................................
43
USB/audio board
......................................................................................................................................................
44
Fingerprint reader
....................................................................................................................................................
45
Fan
...........................................................................................................................................................................
46
Heat sink
..................................................................................................................................................................
47
System board
...........................................................................................................................................................
49
Display assembly
.....................................................................................................................................................
52
Top cover with keyboard
..........................................................................................................................................
60
6
Using Setup Utility (BIOS)
....................................................................................................................................................
61
Starting Setup Utility (BIOS)
............................................................................................................................................
61
Updating Setup Utility (BIOS)
..........................................................................................................................................
61
Determining the BIOS version
.................................................................................................................................
61
Preparing for a BIOS update
....................................................................................................................................
62
Downloading a BIOS update
............................................................................................................................
62
Installing a BIOS update
..................................................................................................................................
62
7
Backing up, restoring, and recovering
.................................................................................................................................
64
Backing up information and creating recovery media
....................................................................................................
64
Using Windows tools for backing up
.......................................................................................................................
64
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)
............................
64
Restoring and recovering your system
...........................................................................................................................
64
Creating a system restore
.......................................................................................................................................
65
Restoring and recovery methods
............................................................................................................................
65
Recovering using HP Recovery media
.....................................................................................................................
65
Changing the computer boot order
.........................................................................................................................
66
Using HP Sure Recover (select products only)
........................................................................................................
66
8
Using HP PC Hardware Diagnostics
.....................................................................................................................................
67
Using HP PC Hardware Diagnostics Windows (select products only)
.............................................................................
67
Using an HP PC Hardware Diagnostics Windows hardware failure ID code
............................................................
67
Accessing HP PC Hardware Diagnostics Windows
...................................................................................................
67
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
..............................................
67
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