HP Pavilion a1200 Warranty and Support Guide - Page 2

Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster and the Getting Started Guide for help with setting up and using your PC. 2 For faster help, be sure to register your HP Pavilion Desktop PC by e-mail or on the Web at http://register.hp.com or by phone. 3 Use Help on your PC to get help with your hardware and software. Click Start, and then click Help and Support. 4 For help online, go to the HP Customer Care Center Web site at: http://www.hp.com/cposupport/loc/ regional.html 5 If you think you have a hardware issue, before calling HP, run the PC Doctor diagnostic tool that is preinstalled on your PC. Click Start, select All Programs, select PC Help & Tools, and then click PC-Doctor. 6 If you have not solved the problem, first, call your PC retailer, or second, call the HP Customer Care Center at Call 1890 92 39 02 (Republic of Ireland) Or 0870 010 4320 (U.K.) (8 p/min.) For PCs bought from PC World, Currys, or Dixons, call: Repair Service Line: 0870 901 3000 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls are charged at £1.50 / min from a BT land line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 (60 p/min.) HP Customer Care Web Site http://www.hp.com/cposupport/loc/ regional.html HP Registration Web Site To register your PC: • Click the Register with HP icon on the desktop Or • Go to http://register.hp.com HP Offices Republic of Ireland Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL - Dublin 2 United Kingdom Hewlett-Packard Ltd. Cain Road Bracknell GB - Berks RG12 1HN Where Are my User's Guides? The User's Guides are on your PC. Click the User's Guides icon on your desktop, or click Start, All Programs, and User's Guides. Documentation is also available at http://www.hp.com/support, where you can search for the support page for your model. NOTE: You can view your PC product number, model number, and serial number, by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. Software Support If you have questions about your software, contact or visit your software vendor Web site at the appropriate Web address below: Apple http://www.apple.com/ie/support http://www.apple.com/uk/support InterVideo http://intervideo.com Pinnacle http://www.pinnaclesys.com Sonic http://www.sonic.com 2