HP Pavilion a400 HP Pavilion Desktop PCs - (English) Warranty and Support Guid - Page 3

Where, to Get Help

Page 3 highlights

Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster and the User's Guide for help with setting up and using your PC. 2 For faster help, be sure to register your HP Pavilion home PC by using the Electronic Registration program on your PC or on the Web at www.hp.com/apac/register 3 Use Help on your PC to get help with your hardware and software. Click Start and then click Help and Support. 4 For help online, go to the HP Customer Care Center Web site at http://www.hp.com/support for technical information or to get software updates. 5 If you have not solved the problem, call the HP Customer Care Center at the appropriate number below. Australia: 1300 721 147 New Zealand: 0 800 441 147 Mon.-Fri. 10-9, Sat.-Sun. 10-4 India: 1-600-114772 Mon.-Sat. 9-9 Hours are subject to change without notice. HP Support Web site: http://www.hp.com/support HP Registration Web site: http://www.hp.com/apac/register Software Support If you have questions about your software or ISP (Internet Service Provider), call or visit your software or ISP vendor's Web site. The appropriate number or Web address is listed below. Some of these Web addresses may be listed in the Favorites list found in your Internet Explorer browser. Phone and e-mail support may not exist if no information is given. For software not listed, the HP Customer Care Center provides 30-day limited support. All software titles, below, may not be included with your PC. OzEmail (Australia) 132 884 [email protected] www.ozemail.com.au/info/frameset_techsupport.html Xtra (New Zealand) 0800 22 55 98 [email protected] www.xtra.co.nz Acrobat Reader by Adobe www.pacific.adobe.com/support/main.html Britannica 2002 Deluxe (India only) www.britannica.com GameChannel by WildTangent (Australia/New Zealand only) [email protected] www.wildtangent.com Intervideo Home Theater by InterVideo [email protected] www.intervideo.com MusicMatch Jukebox [email protected] www.musicmatch.com/form/support/tech Norton AntiVirus 2003 by Symantec www.symantec.com/region/reg_ap/servsupp.html Norton Personal Firewall by Symantec www.symantec.com/region/reg_ap/servsupp.html RecordNow! by Sonic (with CD-RW or DVD+RW/+R option only) support.sonic.com/default.htm ShowBiz 2 by ArcSoft (with FireWire® [IEEE 1394] or DVD+RW/+R option only) www.arcsoft.com/support/supportmain.html Simple Backup for My Pictures by Sonic www.sonic.com/products/ simplebackup/default.asp WinDVD by InterVideo (with DVD-ROM or DVD+RW/+R option only) [email protected] www.intervideo.com 3

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3
Where
to Get Help
Follow these steps when you need help from HP:
1
Check the setup poster and the
User’s Guide
for help
with setting up and using your PC.
2
For faster help, be sure to register your HP Pavilion
home PC by using the Electronic Registration program
on your PC or on the Web at
www.hp.com/apac/register
3
Use Help on your PC to get help with your
hardware and software. Click
Start
and then click
Help
and
Support
.
4
For help online, go to the HP Customer Care Center
Web site at
for technical information or to get software updates.
5
If you have not solved the problem, call the
HP Customer Care Center at the appropriate number
below.
Australia: 1300 721 147
New Zealand: 0 800 441 147
Mon.–Fri. 10–9, Sat.–Sun. 10–4
India: 1-600-114772
Mon.–Sat. 9–9
Hours are subject to change without notice.
HP Support Web site:
HP Registration Web site:
Software Support
If you have questions about your software or ISP (Internet
Service Provider), call or visit your software or ISP
vendor’s Web site. The appropriate number or Web
address is listed below. Some of these Web addresses may
be listed in the Favorites list found in your Internet
Explorer browser. Phone and e-mail support may not exist
if no information is given. For software not listed, the HP
Customer Care Center provides 30-day limited support.
All software titles, below, may not be included with
your PC.
OzEmail (Australia)
132 884
www.ozemail.com.au/info/framese
t_techsupport.html
Xtra (New Zealand)
0800 22 55 98
www.xtra.co.nz
Acrobat Reader by Adobe
www.pacific.adobe.com/support/main.html
Britannica 2002 Deluxe
(India only)
www.britannica.com
GameChannel by WildTangent
(Australia/New Zealand only)
www.wildtangent.com
Intervideo Home Theater by InterVideo
www.intervideo.com
MusicMatch Jukebox
www.musicmatch.com/form/support/tech
Norton AntiVirus 2003 by Symantec
www.symantec.com/region/reg_ap/servsupp.html
Norton Personal Firewall by Symantec
www.symantec.com/region/reg_ap/servsupp.html
RecordNow! by Sonic
(with CD-RW or DVD+RW/+R option only)
support.sonic.com/default.htm
ShowBiz 2 by ArcSoft
(with FireWire
®
[IEEE 1394] or DVD+RW/+R option only)
www.arcsoft.com/support/supportmain.html
Simple Backup for My Pictures by Sonic
www.sonic.com/products/
simplebackup/default.asp
WinDVD by InterVideo
(with DVD-ROM or DVD+RW/+R option only)
www.intervideo.com