HP Pavilion a400 HP Pavilion Desktop PCs - (English) Warranty and Support Guid - Page 3

Where to Get Help

Page 3 highlights

Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster and the User's Guide for help with setting up and using your PC. 2 For faster help, be sure to register your HP Pavilion home PC by using the Electronic Registration program on your PC or on the Web at www.hp.com/apac/register 3 Use Help on your PC to get help with your hardware and software. Click Start and then click Help and Support. 4 For help online, go to the HP Customer Care Center Web site at http://www.hp.com/support for technical information or to get software updates. 5 If you have not solved the problem, call the HP Customer Care Center at the appropriate number below. Singapore: 6272 5300 Hours: M-F 8:30-9:30, Sat. 8:30-12:30 Sing. Time Hong Kong SAR: 2802 4098 Macau SAR: 0800-366 Hours: M-F 9-6, Sat. 9-1 Indonesia: (21) 350-3408 Hours: M-F 8-5, Sat. 8-12 Malaysia: 1-800-805-405 Hours: M-F 8:30-9:30, Sat. 8:30-12:30 Philippines: (2) 867-3551 Hours: M-F 8:30-9:30, Sat. 8:30-12:30 Thailand: (2) 353-9000 Hours: M-F 8:30-9:30, Sat. 8:30-12:30 Vietnam: Call your retailer. Hours are subject to change without notice. HP Support Web site: http://www.hp.com/support HP Registration Web site: http://www.hp.com/apac/register Software Support If you have questions about your software, call or visit your software vendor's Web site. The appropriate number or Web address is listed below. Some of these Web addresses may be listed in the Favorites list found in your Internet Explorer browser. Phone and e-mail support may not exist if no information is given. For software not listed, the HP Customer Care Center provides 30-day limited support. All software titles, below, may not be included with your PC. Acrobat Reader by Adobe www.pacific.adobe.com/support/main.html GameChannel by WildTangent [email protected] www.wildtangent.com InterVideo Home Theater by InterVideo [email protected] www.intervideo.com MusicMatch Jukebox [email protected] www.musicmatch.com/form/support/tech Norton AntiVirus 2003 by Symantec www.symantec.com/region/reg_ap/servsupp.html Norton Personal Firewall by Symantec www.symantec.com/region/reg_ap/servsupp.html RecordNow! by Sonic (w/DVD-ROM or DVD+RW/+R option only) support.sonic.com/default.htm ShowBiz 2 by ArcSoft (w/FireWire® [IEEE 1394] or DVD+RW/+R option only) www.arcsoft.com/support/supportmain.html Simple Backup for My Pictures by Sonic www.sonic.com/products/simplebackup/default.asp WinDVD by InterVideo (w/DVD-ROM or DVD+RW/+R option only) [email protected] www.intervideo.com 3

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Where to Get Help
Follow these steps when you need help from HP:
1
Check the setup poster and the
User’s Guide
for help
with setting up and using your PC.
2
For faster help, be sure to register your HP Pavilion
home PC by using the Electronic Registration program
on your PC or on the Web at
www.hp.com/apac/register
3
Use Help on your PC to get help with your hardware
and software. Click
Start
and then click
Help and
Support
.
4
For help online, go to the HP Customer Care Center
Web site at
for technical information or to get software updates.
5
If you have not solved the problem, call the
HP Customer Care Center at the appropriate number
below.
Singapore: 6272 5300
Hours: M–F 8:30–9:30,
Sat. 8:30–12:30 Sing. Time
Hong Kong SAR: 2802 4098
Macau SAR: 0800-366
Hours: M–F 9–6, Sat. 9–1
Indonesia: (21) 350-3408
Hours: M–F 8–5, Sat. 8–12
Malaysia: 1-800-805-405
Hours: M–F 8:30–9:30, Sat. 8:30–12:30
Philippines: (2) 867-3551
Hours: M–F 8:30–9:30, Sat. 8:30–12:30
Thailand: (2) 353-9000
Hours: M–F 8:30–9:30, Sat. 8:30–12:30
Vietnam: Call your retailer.
Hours are subject to change without notice.
HP Support Web site:
HP Registration Web site:
Software Support
If you have questions about your software, call or
visit your software vendor’s Web site. The appropriate
number or Web address is listed below. Some of these Web
addresses may be listed in the Favorites list found in your
Internet Explorer browser. Phone and e-mail support may
not exist if no information is given. For software not listed,
the HP Customer Care Center provides 30-day limited
support. All software titles, below, may not be included
with your PC.
Acrobat Reader by Adobe
www.pacific.adobe.com/support/main.html
GameChannel by WildTangent
www.wildtangent.com
InterVideo Home Theater by InterVideo
www.intervideo.com
MusicMatch Jukebox
www.musicmatch.com/form/support/tech
Norton AntiVirus 2003 by Symantec
www.symantec.com/region/reg_ap/servsupp.html
Norton Personal Firewall by Symantec
www.symantec.com/region/reg_ap/servsupp.html
RecordNow! by Sonic
(w/DVD-ROM or DVD+RW/+R option only)
support.sonic.com/default.htm
ShowBiz 2 by ArcSoft
(w/FireWire
®
[IEEE 1394] or DVD+RW/+R option only)
www.arcsoft.com/support/supportmain.html
Simple Backup for My Pictures by Sonic
www.sonic.com/products/simplebackup/default.asp
WinDVD by InterVideo
(w/DVD-ROM or DVD+RW/+R option only)
www.intervideo.com