HP Pavilion dm1-3100 HP Pavilion dm1 Notebook PC - Maintenance and Service Gui
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- HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 1
HP Pavilion dm1 Notebook PC Maintenance and Service Guide - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 3
Safety Warning Notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 4
iv Safety Warning Notice ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 5
...10 Display components ...11 Bottom components ...12 Wireless antennas ...13 Additional hardware components ...14 3 Illustrated parts catalog ...15 Service tag ...15 Computer major components ...16 Display assembly subcomponents ...19 Mass storage devices ...20 Miscellaneous parts ...21 Sequential - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 6
discharge damage 27 Packaging and transporting guidelines 28 Workstation guidelines 28 Equipment guidelines 29 Component replacement procedures 30 Service tag ...30 Computer feet ...31 Battery ...32 SIM Card ...33 Hard drive / Solid state drive 33 WWAN module ...37 WLAN module ...39 Memory - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 7
Serial Bus ...86 9 Power cord set requirements ...87 Requirements for all countries and regions 87 Requirements for specific countries and regions 88 10 Recycling ...89 Battery ...89 Display ...89 Index ...95 ENWW vii - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 8
viii ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 9
Chipset Graphics Panel Memory Sold-state drive ENWW Description HP Pavilion dm1 AMD E350 1.6-GHz, 1MB L2 cache,1333-MHz Windows® Starter operating system, do not install more than 2 GB of memory. Supports the following DDR3 configurations at 1066 MHz: ● 1024MB total system memory (1024 MB - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 10
drives Optical drives Diskette drive Microphone Audio Webcam Ethernet Wireless Description Supports 9.50-mm, 6.35-cm (2.50-in) hard drives Supports HP ProtectSmart Hard Drive Protection Customer-accessible Serial ATA (SATA) Supports the following hard drives: NOTE: For the Windows Starter operating - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 11
requirements Security Operating system Serviceability Description Digital Media Slot supporting the following optional digital bit ● Windows 7 Starter, 32-bit End-user replaceable parts: ● AC adapter ● Battery (system) ● Hard drive / solid state drive ● Memory modules ● SIM card (for WWAN) ● - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 12
4 Chapter 1 Product description ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 13
2 External component identification Components that are included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. Top components TouchPad Component Description (1) TouchPad off indicator Turns the TouchPad - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 14
Lights Component (1) TouchPad off indicator (2) Caps lock light (3) Mute light (4) Wireless light Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on. ● White: Caps lock is on. ● Off: Caps lock is off. ● Amber: Computer sound is off ● Off: Computer sound is on ● On: An - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 15
Buttons Component Power button* *This table describes factory settings. Description ● When the computer is off, press the power button to turn on the computer. ● When the computer is on, press the power button briefly to initiate Sleep mode. ● When the computer is in Sleep mode, press the power - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 16
Keys Component (1) (2) esc key fn key (3) Windows® logo key (4) Windows applications key (5) Function keys Description Displays system information when pressed in combination with the fn key Executes frequently used system functions when pressed in combination with a function key, the num - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 17
Produce sound Component (1) Digital Media Slot (2) Audio-out (headphone) jack/Audio-in (microphone) jack (3) USB ports (2) Description Supports the following optional digital card formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card Connects optional powered stereo speakers - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 18
Hard Drive Protection has temporarily parked the hard drive. NOTE: For information on HP ProtectSmart Hard Drive Protection, refer to the HP Notebook Reference Guide. ● Solid white: The computer is on. ● Blinking white: The computer is in Sleep mode. ● Off: The computer is off or in Hibernation - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 19
with wireless local area networks (WLANs) On: The webcam is in use. Captures still photographs and videos To use the webcam, select Start > All Programs > HP > HP MediaSmart > HP MediaSmart Webcam Records sound ENWW Display components 11 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 20
components Component (1) Battery (2) Battery release latch (3) SIM card slot (4) Service cover Description Removable battery Releases the battery from the battery bay Contains a wireless subscriber identity module (SIM) card. The SIM card slot is located inside of the battery bay. Remove - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 21
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. ENWW Wireless antennas 13 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 22
* Connects an AC adapter to an AC outlet (2) AC adapter Converts AC power to DC power (3) Battery* Powers the computer when the computer is not plugged into external power *Batteries and power cords vary in appearance by country or region. 14 Chapter 2 External component identification ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 23
about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. The duration of the warranty period for the computer. The alphanumeric identifier that is necessary to locate documents, drivers, and support for the computer. ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 24
Computer major components Item (1) Description Display assembly 16 Chapter 3 Illustrated parts catalog Spare part number 629775-001 ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 25
Item (2) (3) (4) (5) (6) (7) Description 29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display assembly (includes webcam, microphone, nameplate, and logo) NOTE: See Display assembly subcomponents on page 19 for internal component spare part information. Keyboard (includes keyboard cable): ● For - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 26
material) 635306-001 Base enclosure 635303-001 RTC battery 635310-001 6-cell, 2.55-Ah (55-Wh) Li-ion battery 628419-001 Hard drive (includes hard drive bracket): EVDO Card Stngr 531993-001 634513-001 Service cover (included in the Plastics Kit, part number 635309-001) 18 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 27
Display assembly subcomponents Item Description (1) Display bezel (2) Display panel hinges (3) 29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display panel (4) Webcam / Display cable (5) WWAN antennas (includes cables) (6) WLAN antennas (includes cables) Spare part number 635304-001 635307-001 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 28
Item Description (7) Display enclosure Verizon display enclosure Mass storage devices Spare part number 635302-001 639300-001 Item Description (1) Hard drive (includes hard drive bracket): ● 750-GB, 7200-rpm ● 640-GB, 5400-rpm ● 500-GB, 7200-rpm ● 320-GB, 7200-rpm ● 250-GB, 7200-rpm ● 250-GB, 7200 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 29
Kingdom and Singapore TouchPad button board (includes bracket and cable) WLAN antennas (includes cables) WWAN antennas (includes cables) Plastics Kit (includes service cover) Rubber Kit (includes two rear rubber feet) Screw Kit ENWW Spare part number 636448-001 635313-001 609939-001 490371-D01 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 30
4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) 65-W RC/V AC adapter 6 cell, 2.55 Ah (55-Wh) Li-ion battery 29.5-cm (11.6-in) (1366 x 768) HD BrightView LED display panel WLAN module Hard drive, 640-GB, 5400 rpm Hard drive, 750-GB, 5400 rpm - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 31
Display cable Heat sink assembly Display hinge kit 29.5 cm (11.6-in) (1366 x 768) HD BrightView LED display assembly Plastics kit (includes service cover) RTC battery (includes cable) Rubber kit Screw kit Speaker kit E350 system board with WWAN Thermal pads Top cover WebCam Keyboard for use in the - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 32
635318-291 635318-A41 635318-AB1 635318-AD1 635318-B31 635318-BB1 635318-BG1 635318-DH1 635318-DJ1 635737-001 636448-001 636449-001 636450-001 636451-001 636452-001 636453-001 637177-001 639297-001 639299-001 639300-001 639301-001 639610-001 641672-001 641673-001 Keyboard for use in Japan Keyboard - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 33
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 34
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 35
work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 36
work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly input signals before inserting or removing connectors or test equipment. 28 Chapter 4 Removal and replacement procedures ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 37
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 38
the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 39
Computer feet The computer feet are adhesive-backed rubber pads that are attached to the base enclosure. Description Rubber Kit (includes computer feet - two rear) Spare part number 635311-001 ENWW Component replacement procedures 31 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 40
the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery release latch (1) to release the battery. 3. Remove the battery (2) from the computer. Reverse this procedure to install the battery. CAUTION: Removing a battery that is the sole power source for the - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 41
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). Removing the SIM card: To remove the SIM card, follow these steps: 1. Position the computer upside down on a flat surface - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 42
connected to the computer. 3. Unplug the power cord from the AC outlet, if necessary. 4. Turn the computer upside down on a flat surface and remove the battery. 5. Lift up at the two indentations (1) to remove the service cover (2). 34 Chapter 4 Removal and replacement procedures ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 43
6. Disconnect the hard drive/solid state drive connector from the system board (1), and then remove the four screws (2) that secure the hard drive/solid state drive to the base enclosure. 7. Lift the hard drive/solid state drive out of the hard drive/solid state drive bay. 8. If it is necessary to - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 44
b. Lift the hard drive/solid state drive (3) straight up to remove it from the hard drive/solid state drive bracket. Reverse this procedure to install the hard drive/solid state drive. 36 Chapter 4 Removal and replacement procedures ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 45
the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service cover (see Hard drive / Solid state drive on remove the module to restore computer functionality, and then contact technical support. To remove the WWAN module, follow these steps: 1. Position the - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 46
4. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion of the WWAN module into the WWAN module slot. Reverse this procedure to install the WWAN module. 38 Chapter 4 Removal and replacement - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 47
the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service cover (see Hard drive / Solid state drive on module to restore computer functionality, and then contact technical support through Help and Support. To remove the WLAN module, follow these steps: - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 48
4. Remove the WLAN module (3) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the WLAN module into the WLAN module slot. Reverse this procedure to install the WLAN module. 40 Chapter 4 Removal and replacement - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 49
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service cover (see Hard drive / Solid state drive on page 33). Remove the memory module: NOTE: 1024-MB primary memory is included - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 50
5. Lift up the regulatory label to access the memory modules. 6. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. b. Grasp the edge of the memory module (2), and then gently - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 51
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description For use in Belgium For use in Brazil For use in the Czech Republic For use in France For use in French Canada For use in Germany For use in Greece For use in Hungary For use in Israel For use in Italy For use in Japan - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 52
4. Remove the battery (see Battery on page 32). 5. Remove the service cover (see Hard drive / Solid state drive on page 33). 6. Remove the hard drive (see Hard drive / Solid state drive on page 33). Removing the - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 53
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. ENWW Component replacement procedures 45 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 54
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service cover Hard drive / Solid state drive on page 33. 6. Remove the hard drive (see Hard drive / Solid state drive on page - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 55
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service cover (see Hard drive / Solid state drive on page 33). 6. Remove the keyboard (see Keyboard on page 43). 7. Remove the top - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 56
5. Remove the service cover (see WLAN module on page 39). 6. Remove the hard drive (see Hard drive / Solid state drive on page 33). 7. Remove the keyboard (see Keyboard - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 57
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service cover (see WLAN module on page 39). 6. Remove the hard drive (see Hard drive / Solid state drive on page 33). 7. Remove - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 58
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service cover (see Hard drive / Solid state drive on page 33). 6. Remove the hard drive (see Hard drive / Solid state drive on - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 59
3. Lift up and remove the speaker assembly(2). Reverse this procedure to install the speaker assembly. ENWW Component replacement procedures 51 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 60
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service cover (see Hard drive / Solid state drive on page 33). 6. Remove the hard drive (see Hard drive / Solid state drive on - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 61
the wireless antenna cables from the clips (2) and routing channel built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 5. Remove - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 62
b. Lift up and remove the display bezel (4). Reverse this procedure to install the display bezel. 9. If it is necessary to replace the webcam module: a. Lift the webcam module straight up (1) to release the adhesive material from the display enclosure. b. Disconnect the webcam cable (2) from the - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 63
b. Lift up and remove the display hinge brackets (2) from the display panel. c. Lift the display panel up at a 45-degree angle (1), and then lift straight up (2) to remove it. d. Remove the display panel (2). Reverse this procedure to install the display panel. 11. If it is necessary to replace the - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 64
b. Slide the antenna cables through the hole near the display assembly (2). Reverse this procedure to reassemble and install the display assembly. 56 Chapter 4 Removal and replacement procedures ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 65
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the following components: a. Service cover (see Hard drive / Solid state drive on page 33). b. Hard drive (see Hard drive / Solid state drive - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 66
2. Disconnect the RJ-45 cable (2) from the system board. 3. Remove the 2 screws (1) that secure the system board to the base enclosure. 4. Lift the left side of the system board (2) until it rests at an angle. 5. Remove the system board (3) by sliding it away from the base enclosure at a 45-degree - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 67
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the service cover (see Hard drive / Solid state drive on page 33. Remove the RTC battery: To remove the RTC battery, follow these steps: 1. Position the computer upside down on a flat - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 68
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the following components: a. Service cover (see Hard drive / Solid state drive on page 33). b. Hard drive (see Hard drive / Solid state drive - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 69
2. Remove the heat sink assembly (2). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink assembly and the system board each time the heat sink assembly is removed: Thermal pads are located on the heat sink (1) and on the base enclosure (2) underneath the heat - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 70
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the following components: a. Service cover (see Hard drive / Solid state drive on page 33). b. Hard drive (see Hard drive / Solid state drive - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 71
3. Lift up and remove the power connector (3). Reverse this procedure to install the power connector. RJ45 connector cover To remove the RJ45 connector cover, follow these steps: 1. Slide the RJ45 cover to the right (grasping the cover at the indentation on the left side) (1) in order to release - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 72
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the following components: a. Service cover (see Hard drive / Solid state drive on page 33). b. Hard drive (see Hard drive / Solid state drive - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 73
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 32). 5. Remove the following components: a. Service cover (see Hard drive / Solid state drive on page 33). b. Hard drive (see Hard drive / Solid state drive - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 74
Remove the fan: To remove the fan, follow these steps: 1. Disconnect the fan cable (1) from the system board. 2. Remove the 3 screws (1) that secure the fan to the base enclosure. 3. Lift up and remove the fan (2). Reverse this procedure to install the fan. 66 Chapter 4 Removal and replacement - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 75
5 Computer Setup Computer Setup in Windows 7 Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when the Windows operating system is not working. The utility reports information about the device and provides settings for startup, security, - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 76
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 77
provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items that are listed in this section may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date ● View identification information about the - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 78
Select Processor C4 State Boot Options Diagnostics menu Select Hard Disk Self Test (select models only) Memory Test To do this Enable/disable the processor C4 sleep state Set the following boot options: ● f10 and f12 Delay (sec.)―set the delay for the - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 79
6 Specifications Computer specifications Metric U.S. Dimensions Depth 20.40 cm 8.03 in Width 28.90 cm 11.37 in Height 1.98 cm 0.78 in Weight Equipped with a hard drive 1470 g 3.24 lb Equipped with a solid-state drive 1449 g 3.19 lb Input power Operating voltage 19 V dc @ 1.58 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 80
29.5-cm (11.6-in) (1366 x 768) HD BrightView LED display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric 12.53 cm 22.27 cm 25.55 cm 262, - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 81
referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. ENWW Hard drive specifications 73 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 82
referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 74 Chapter 6 Specifications ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 83
up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter discs, or a recovery flash drive) ● Backing up your information ● Recovering a program or driver ENWW 75 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 84
or a recovery flash drive that you can create using HP Recovery Manager. HP recommends that you use this software to create either not provided with this computer must be reinstalled manually. NOTE: Recovery discs have been included if on-screen instructions. 76 Chapter 7 Backup and recovery ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 85
restore: ● You can restore only the system that you have previously backed up. HP recommends that you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive in the Recovery Manager window. 3. Follow the on-screen instructions. ENWW Performing a system restore 77 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 86
, the computer boot order needs to be changed. 3. Press f9 at system bootup. 4. Select the optical drive or the flash drive. 5. Follow the on-screen instructions. 78 Chapter 7 Backup and recovery ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 87
Changing the computer boot order To change the boot order for recovery discs: 1. Restart the computer. 2. Press esc while the computer is restarting, and then press f9 for boot options. 3. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for recovery flash - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 88
Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows® includes the User Account Control feature to improve settings. Refer to Help and Support for more information. 80 Chapter 7 Backup and recovery ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 89
Panel > System and Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 90
82 Chapter 7 Backup and recovery ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 91
8 Connector pin assignments Audio-out (headphone)/Audio-in (microphone) jack Pin Signal 1 Left audio signal in 2 Right audio signal in 3 Ground 4 Microphone ENWW Audio-out (headphone)/Audio-in (microphone) jack 83 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 92
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 84 Chapter 8 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 93
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused ENWW RJ-45 (network) 85 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 94
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 86 Chapter 8 Connector pin assignments ENWW - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 95
9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 96
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 97
life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life general disassembly instructions. Specific - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 98
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 99
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 100
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 92 Chapter - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 101
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 102
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 103
battery release latches 12 battery, removing 12 boot options 70 boot order 70 buttons left TouchPad 5 power 7 right TouchPad 5 C cables security 10 cables, service part number 18, 20, 33 specifications 73 hard drive self test 70 hard drives product description 2 HDMI port, identifying 10 headphone - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 104
8 L language support 69 latches, battery release 12 left TouchPad button, identifying 5 lights caps lock 6 webcam 11 wireless 6 M Main menu 69 memory module product description 1 removal 41 spare part number 41 memory test name 1 security 3 serviceability 3 solid-state drive - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 105
, 30 serviceability, product description 3 SIM removal 33 solid-state drive product description 1 specifications 74 Speaker assembly spare part number 17 speakers, identifying 9 specifications computer 71 display 72 hard drive 73 solid-state drive 74 static-shielding materials 29 supported discs 76 - HP Pavilion dm1-3100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 106
98 Index ENWW
HP Pavilion dm1 Notebook PC
Maintenance and Service Guide