HP Pavilion dm1-4100 User Guide HP Notebook - Windows 7 - Page 9

Setup Utility BIOS and System Diagnostics, Appendix A, Troubleshooting and support

Page 9 highlights

Using the dedicated recovery partition (select models only 75 Restoring using the restore media 76 Changing the computer boot order 76 Backing up and recovering your information 77 Using Windows Backup and Restore 78 Using Windows system restore points 78 When to create restore points 78 Create a system restore point 79 Restore to a previous date and time 79 13 Setup Utility (BIOS) and System Diagnostics 80 Using Setup Utility (BIOS) ...80 Starting Setup Utility (BIOS 80 Changing the language of Setup Utility (BIOS 80 Navigating and selecting in Setup Utility (BIOS 81 Displaying system information 82 Restoring factory settings in Setup Utility (BIOS 82 Exiting Setup Utility (BIOS 83 Updating the BIOS ...83 Determining the BIOS version 83 Downloading a BIOS update 84 Using System Diagnostics ...85 Appendix A Troubleshooting and support ...86 Troubleshooting ...86 The computer is unable to start up 86 The computer screen is blank 86 Software is functioning abnormally 86 The computer is on but not responding 87 The computer is unusually warm 87 An external device is not working 87 The wireless network connection is not working 88 Contacting customer support ...88 Appendix B Cleaning your computer ...89 Cleaning the display ...89 Cleaning the sides and cover ...89 Cleaning the TouchPad and keyboard 89 Appendix C Traveling with the computer ...90 ix

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Using the dedicated recovery partition (select models only)
.............................................
75
Restoring using the restore media
.....................................................................................
76
Changing the computer boot order
....................................................................................
76
Backing up and recovering your information
......................................................................................
77
Using Windows Backup and Restore
................................................................................
78
Using Windows system restore points
...............................................................................
78
When to create restore points
...........................................................................
78
Create a system restore point
...........................................................................
79
Restore to a previous date and time
.................................................................
79
13
Setup Utility (BIOS) and System Diagnostics
..........................................................................................
80
Using Setup Utility (BIOS)
..................................................................................................................
80
Starting Setup Utility (BIOS)
..............................................................................................
80
Changing the language of Setup Utility (BIOS)
.................................................................
80
Navigating and selecting in Setup Utility (BIOS)
................................................................
81
Displaying system information
...........................................................................................
82
Restoring factory settings in Setup Utility (BIOS)
..............................................................
82
Exiting Setup Utility (BIOS)
................................................................................................
83
Updating the BIOS
.............................................................................................................
83
Determining the BIOS version
...........................................................................
83
Downloading a BIOS update
.............................................................................
84
Using System Diagnostics
..................................................................................................................
85
Appendix A
Troubleshooting and support
....................................................................................................
86
Troubleshooting
..................................................................................................................................
86
The computer is unable to start up
....................................................................................
86
The computer screen is blank
............................................................................................
86
Software is functioning abnormally
....................................................................................
86
The computer is on but not responding
.............................................................................
87
The computer is unusually warm
.......................................................................................
87
An external device is not working
......................................................................................
87
The wireless network connection is not working
................................................................
88
Contacting customer support
.............................................................................................................
88
Appendix B
Cleaning your computer
.............................................................................................................
89
Cleaning the display
...........................................................................................................................
89
Cleaning the sides and cover
.............................................................................................................
89
Cleaning the TouchPad and keyboard
...............................................................................................
89
Appendix C
Traveling with the computer
......................................................................................................
90
ix