HP Pavilion dv2-1200 Drives - Windows 7 - Page 33

A device driver must be reinstalled, Obtaining Microsoft® device drivers

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A device driver must be reinstalled 1. Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. 3. In Device Manager, click the arrow next to the device driver you want to uninstall and reinstall (for example, DVD/CD-ROMs, Modems, and so on). 4. Right-click the device listing and click Uninstall. When prompted, confirm that you want to delete the device, but do not restart the computer. Repeat steps 3 and 4 for any additional drivers you want to delete. 5. In the Device Manager window, click Action, and then click Scan for hardware changes in the toolbar. Windows scans your system for installed hardware and installs default drivers for any devices requiring drivers. NOTE: If you are prompted to restart the computer, save all open files, and then continue with the restart. 6. Reopen Device Manager, if necessary, and then verify that all drivers are once again listed. 7. Try running your program again. If uninstalling and reinstalling the device driver does not correct the problem, you may need to update your drivers using the procedures in the following sections. Obtaining Microsoft® device drivers You can obtain the latest Windows device drivers by using Windows Update. This Windows feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products. To use Windows Update: 1. Click Start > All Programs > Windows Update. NOTE: If you have not previously setup Windows Update, you will be prompted to enter settings before you can check for updates. 2. Click Check for updates. 3. Follow the on-screen instructions. Obtaining HP device drivers 1. Open your Internet browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the search box, and then press enter. - or - If you want a specific SoftPaq, enter the SoftPaq number in the Search box, press enter, and follow the instructions provided. Proceed to step 6. 3. Click your specific product from the models listed. A device driver must be reinstalled 29

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A device driver must be reinstalled
1.
Remove any discs from the optical drive.
2.
Select
Start
>
Control Panel
>
System and Security
. Then in the
System
area, click
Device
Manager
.
3.
In Device Manager, click the arrow next to the device driver you want to uninstall and reinstall (for
example, DVD/CD-ROMs, Modems, and so on).
4.
Right-click the device listing and click
Uninstall
. When prompted, confirm that you want to delete
the device, but do not restart the computer. Repeat steps 3 and 4 for any additional drivers you
want to delete.
5.
In the Device Manager window, click
Action
, and then click
Scan for hardware changes
in the
toolbar. Windows scans your system for installed hardware and installs default drivers for any
devices requiring drivers.
NOTE:
If you are prompted to restart the computer, save all open files, and then continue with
the restart.
6.
Reopen Device Manager, if necessary, and then verify that all drivers are once again listed.
7.
Try running your program again.
If uninstalling and reinstalling the device driver does not correct the problem, you may need to update
your drivers using the procedures in the following sections.
Obtaining Microsoft® device drivers
You can obtain the latest Windows device drivers by using Windows Update. This Windows feature can
be set to automatically check for and install updates for the Windows operating system and other
Microsoft products.
To use Windows Update:
1.
Click
Start > All Programs > Windows Update
.
NOTE:
If you have not previously setup Windows Update, you will be prompted to enter settings
before you can check for updates.
2.
Click
Check for updates
.
3.
Follow the on-screen instructions.
Obtaining HP device drivers
1.
Open your Internet browser, go to
support
, and select your country or region.
2.
Click the option for software and driver downloads, type your computer model number in the search
box, and then press
enter
.
– or –
If you want a specific SoftPaq, enter the SoftPaq number in the
Search
box, press
enter
, and follow
the instructions provided. Proceed to step 6.
3.
Click your specific product from the models listed.
A device driver must be reinstalled
29