HP Pavilion dv4-3100 HP Limited Warranty and Technical Support - 1-2-3-year - - Page 7

Software Technical Support Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by HP on the HP branded product or that was included with the HP branded product at the time of your purchase or lease of the product. Technical support for software is available for the first ninety (90) days from date of product purchase or lease. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving software technical support. After the first ninety (90) days, technical support for software that was either preinstalled by HP on the HP branded product or included with the HP branded product at the time of your purchase or lease of the product is available for a fee. Contacting HP You can obtain warranty service and technical support by contacting HP at http://www.hp.com/support. Be sure to have the following information available before you call HP: - Product number, serial number, model name, and model number - Applicable error messages - Add-on options - Operating system - Third-party hardware or software - Detailed questions We have a variety of services available online to help you find answers to your questions and resolve problems-24 hours a day, 7 days a week. Logon to our online services site at http://www.hp.com/support to find a variety of help sources to meet your needs: „ Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. „ Open an online service event with an HP Support Specialist: If you have an issue with your product, contact us online for the fastest time to a solution. http://www.hp.com/support. 5 Notebook Documentation Team Saved date: 12/10/2004 2:37 Part Number: 347109-001 Title: Notebook Products Subject: Commercial-SMB Limited Warranty and Technical Support