HP Pavilion dv6-2000 Drives - Windows 7 - Page 34

A device driver must be reinstalled, Obtaining Windows device drivers, System and Security - driver download

Get HP Pavilion dv6-2000 - Entertainment Notebook PC PDF manuals and user guides View all HP Pavilion dv6-2000 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 34 highlights

A device driver must be reinstalled 1. Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. 3. In Device Manager, click the arrow next to the type of driver you want to uninstall and reinstall (for example, DVD/CD-ROMs, Modems, and so on). 4. Right-click the device listing and click Uninstall. When prompted, confirm that you want to delete the device, but do not restart the computer. Repeat for any other drivers you want to delete. 5. In the Device Manager window, click Action, and then Scan for hardware changes in the toolbar. Windows scans your system for installed hardware and installs default drivers for any devices requiring drivers. NOTE: If you are prompted to restart the computer, save all open files, and then continue with the restart. 6. Reopen Device Manager, if necessary, and then verify that the drivers are once again listed. 7. Try running your program again. If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update your drivers using the procedures in the following sections. Obtaining Windows device drivers You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to automatically check for and install updates for the Windows operating system and other Microsoft products. To use Windows Update: 1. Click Start > All Programs > Windows Update. NOTE: If you have not previously set up Windows Update, you will be prompted to enter settings before you can check for updates. 2. Click Check for updates. 3. Follow the on-screen instructions. Obtaining HP device drivers To use the HP Web site to obtain HP device drivers: 1. Open your Internet browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, and then type your computer model number in the product box. 3. Press enter, and then follow the on-screen instructions. 30 Chapter 6 Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
A device driver must be reinstalled
1.
Remove any discs from the optical drive.
2.
Select
Start
>
Control Panel
>
System and Security
. Then in the
System
area, click
Device
Manager
.
3.
In Device Manager, click the arrow next to the type of driver you want to uninstall and reinstall (for
example, DVD/CD-ROMs, Modems, and so on).
4.
Right-click the device listing and click
Uninstall
. When prompted, confirm that you want to delete
the device, but do not restart the computer. Repeat for any other drivers you want to delete.
5.
In the Device Manager window, click
Action
, and then
Scan for hardware changes
in the toolbar.
Windows scans your system for installed hardware and installs default drivers for any devices
requiring drivers.
NOTE:
If you are prompted to restart the computer, save all open files, and then continue with
the restart.
6.
Reopen Device Manager, if necessary, and then verify that the drivers are once again listed.
7.
Try running your program again.
If uninstalling and reinstalling the device drivers does not correct the problem, you may need to update
your drivers using the procedures in the following sections.
Obtaining Windows device drivers
You can obtain the latest Windows device drivers by using Windows Update. This feature can be set to
automatically check for and install updates for the Windows operating system and other Microsoft
products.
To use Windows Update:
1.
Click
Start
>
All Programs
>
Windows Update
.
NOTE:
If you have not previously set up Windows Update, you will be prompted to enter settings
before you can check for updates.
2.
Click
Check for updates
.
3.
Follow the on-screen instructions.
Obtaining HP device drivers
To use the HP Web site to obtain HP device drivers:
1.
Open your Internet browser, go to
support
, and select your country or region.
2.
Click the option for software and driver downloads, and then type your computer model number in
the product box.
3.
Press
enter
, and then follow the on-screen instructions.
30
Chapter 6
Troubleshooting