HP Pavilion dv7-2000 Drives - Windows Vista - Page 32
The computer does not detect the CD, DVD, or BD drive, Start, Start Search, Device Manager, Continue
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The computer does not detect the CD, DVD, or BD drive If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the Device Manager utility. 1. Remove any discs from the optical drive. 2. Click Start and type device manager in the Start Search box. As you type, search results are listed in the pane above the box. 3. In the results pane, click Device Manager. If prompted by User Account Control, click Continue. 4. In the Device Manager window, click the plus sign (+) next to DVD/CD-ROM drives, unless a minus sign (-) is already showing. Look for an optical drive listing. If the drive is not listed, install (or reinstall) the device driver as instructed in the section "A device driver must be reinstalled." 28 Chapter 8 Troubleshooting