HP Pavilion g3700 Warranty and Support Guide - Page 14

Support Information

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Support Information Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster for help with setting up and using your computer. 2 For faster help, be sure to register your desktop computer on the Web at: http://www.hp.com/apac/register 3 For help online, go to the HP Customer Care Center Web site at http://www.hp.com/support for technical information or to get software updates. 4 If you have not solved the problem, call the HP Customer Care Center at the appropriate number below. Australia: HP 1300 721 147 Compaq 1300 888 423 Hours: Mon.-Fri. 10 a.m.-9 p.m., Sat.-Sun. 10 a.m.-4 p.m. (local time) Hong Kong SAR: 2802 4098 Macau SAR: 0800-366 Hours: Mon.-Fri. 9 a.m.-6 p.m., Sat. 9 a.m.-1 p.m. India: 1-800-114772 (Toll Free) 0124 2346992 (Toll) 9350623861 (SMS Only) Hours: Monday to Saturday 9am-9pm Hours are subject to change without notice Indonesia: (21) 350-3408 Hours: Mon.-Fri. 8 a.m.-5 p.m. Malaysia: 1800 88 8588 Hours: Mon.-Fri. 8:30 a.m.-9:30 p.m., Sat. 8:30 a.m.-12:30 p.m. New Zealand: HP 0 800 441 147 Compaq 0 800 113 694 Hours: Mon.-Fri. 10 a.m.-9 p.m., Sat.-Sun. 10 a.m.-4 p.m. (local time) Pakistan: Call your retailer. Philippines: (2) 867-3551 Hours: Mon.-Fri. 8:30 a.m.-5:30 p.m., Sat. 8:30 a.m.-12:30 p.m. Singapore: 6272 5300 Hours: Mon.-Fri. 8:30 a.m.-9:30 p.m., Sat. 8:30 a.m.-12:30 p.m. Sri Lanka: Call your retailer. Thailand: (2) 353-9000 Hours: Mon.-Fri. 8:30 a.m.-5:30 p.m., Sat. 8:30 a.m.-12:30 p.m. Vietnam: Call your retailer. HP Support Web site http://www.hp.com/support HP Registration Web site http://www.hp.com/apac/register To Our Valued Customer Congratulations on your decision to purchase a desktop computer! During development, the computer must pass extensive quality tests to meet the rigorous standards that have made us famous for quality and reliability. All of our computers go through a comprehensive quality test to ensure the computer is working correctly before it leaves our factory. In addition, we have placed a security seal on your computer to indicate that it has not been tampered with since it left our factory. We know that expanding and upgrading are key benefits for all customers. We are proud to make this a key differentiator for our computers and understand that you may wish to upgrade your computer to meet your specific needs. Any hardware upgrades that you intend to do should only be done after you have completely set up your new computer. Refer to the setup poster included with your system for help with setting up. If you have any problems setting up your system and turning it on, immediately contact the HP Customer Care Center listed earlier in this Limited Warranty and Support Guide, and a HP Customer Representative will assist you. This must be done first before attempting to upgrade your system. 14

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14
Support Information
Where to Get Help
Follow these steps when you need help from HP:
1
Check the setup poster for help with setting up and using
your computer.
2
For faster help, be sure to register your desktop computer
on the Web at:
3
For help online, go to the HP Customer Care Center
Web site at
for technical information or to get software updates.
4
If you have not solved the problem, call the HP Customer
Care Center at the appropriate number below.
Australia:
HP
1300 721 147
Compaq
1300 888 423
Hours: Mon.–Fri. 10 a.m.–9 p.m.,
Sat.–Sun. 10 a.m.–4 p.m. (local time)
Hong Kong
SAR: 2802 4098
Macau SAR: 0800-366
Hours: Mon.–Fri. 9 a.m.–6 p.m., Sat. 9 a.m.–1 p.m.
India:
1-800-114772
(Toll Free)
0124 2346992
(Toll)
9350623861
(SMS Only)
Hours: Monday to Saturday 9am–9pm
Hours are subject to change without notice
Indonesia: (21) 350-3408
Hours: Mon.–Fri. 8 a.m.–5 p.m.
Malaysia:
1800 88 8588
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
New Zealand:
HP
0 800 441 147
Compaq
0 800 113 694
Hours: Mon.–Fri. 10 a.m.–9 p.m.,
Sat.–Sun. 10 a.m.–4 p.m. (local time)
Pakistan:
Call your retailer.
Philippines: (2) 867-3551
Hours: Mon.–Fri. 8:30 a.m.–5:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
Singapore: 6272 5300
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
Sri Lanka:
Call your retailer.
Thailand:
(2) 353-9000
Hours: Mon.–Fri. 8:30 a.m.–5:30 p.m.,
Sat. 8:30 a.m.–12:30 p.m.
Vietnam:
Call your retailer.
HP Support Web site
HP Registration Web site
To Our Valued Customer
Congratulations on your decision to purchase a desktop
computer! During development, the computer must pass
extensive quality tests to meet the rigorous standards that
have made us famous for quality and reliability.
All of our computers go through a comprehensive quality test
to ensure the computer is working correctly before it leaves
our factory. In addition, we have placed a security seal on
your computer to indicate that it has not been tampered with
since it left our factory.
We know that expanding and upgrading are key benefits
for all customers. We are proud to make this a key
differentiator for our computers and understand that you
may wish to upgrade your computer to meet your
specific needs.
Any hardware upgrades that you intend to do should only
be done after you have completely set up your new
computer. Refer to the setup poster included with your
system for help with setting up. If you have any problems
setting up your system and turning it on, immediately contact
the HP Customer Care Center listed earlier in this
Limited
Warranty and Support Guide
, and a HP Customer
Representative will assist you. This must be done first before
attempting to upgrade your system.