User's Guide
7
Service and Support
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89
Hewlett-Packard Limited Warranty Statement
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90
Getting Support for Your Pavilion PC
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92
To use the Pavilion Notebook
User’s Guide
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92
To get help from the HP notebook website
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92
To call HP for Service and Support
.......................................................................
93
Obtaining Repair Service
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94
To receive warranty repair service
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94
To prepare your computer for shipment
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94
Solving Problems with Your Computer
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97
Troubleshooting Techniques
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98
Audio Problems
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98
CD-ROM Drive Problems
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98
Display Problems
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99
DVD Problems
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100
Hard Disk Drive Problems
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102
Heat Problems
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102
Keyboard, Touch Pad, and Mouse Problems
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102
Memory Problems
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103
MIDI Problems
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104
Modem Problems
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104
PC Card (PCMCIA) Problems
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105
Performance Problems
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106
Port Replicator Problems
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107
Power and Battery Problems
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107
Printing Problems
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109
Recovery CD Problems
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109
Serial, Parallel, and USB Problems
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110
Startup Problems
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111
Suspending and Resuming Problems
..................................................................
112
Testing Hardware Operation
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113
Recovering and Reinstalling Software
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115
To recover the factory installation of your hard disk
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115
To replace a damaged Recovery CD
...................................................................
116
To update the Pavilion Notebook BIOS
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116
To recover an application
....................................................................................
117
Sending Your Computer for Service
.........................................................................
118
Specifications and Regulatory Information
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119
Hardware and Software Specifications
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120
HP Pavilion Notebook PC Hardware Specifications
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120
Software System Resources
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122
Safety Information
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125
Power Cords
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125