HP Pavilion n6400 HP Pavilion Notebook PC N6000 Series - Startup Guide - Page 45
Hard Disk Drive Problems, Keyboard and Pointing Device Problems
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Troubleshooting Your Computer Troubleshooting Techniques Hard Disk Drive Problems If the computer's hard drive doesn't spin • Make sure the computer has power. If necessary, connect the ac adapter, and make sure it is fully plugged into a power source and into the rear of the computer. • Remove and reinsert the hard drive. See "Replacing a Hard Disk Drive" on page 41. If files are corrupted • In Windows 95 or 98, run the Scandisk surface scan to check the hard disk. From the Start menu, click Programs, Accessories, System Tools, Scandisk. • For Windows ME or 2000, open My Computer, select the disk you want to scan, click File, Properties, and use the Tools tab. • Run the VirusScan program. See the chapter titled "Using Your Computer" in the online Reference Guide. • Test the hard disk drive with the DiagTools diagnostics. See "Testing the Hardware" on page 48. • If necessary, you can format the hard disk and reinstall the original factory software. See "To recover the factory installation of your hard disk" on page 50. Keyboard and Pointing Device Problems If the pointer is difficult to control • Adjust the pointer controls: click Start, Settings, Control Panel, the double-click Mouse. If the touch pad or pointing stick doesn't work • Don't move the pointer or touch the touch pad while the computer is rebooting or resuming from Standby mode. If this happens, try the following: • Press a key on the keyboard to restore normal operation. • Suspend and resume operation using the sleep button. • Shut down and restart Windows. Startup Guide 45