HP Pavilion w5400 Warranty and Support Guide - Page 3

Where Are my User's, Guides?, Software Support, Hardware Limited Warranty, General Terms

Page 3 highlights

HP Support Offering You can upgrade your standard factory warranty for an additional two years by purchasing an HP warranty extension. For more information, please visit our Web site at: http://www.hp.com/ie/warranty-extension (in Ireland) Or http://www.hp.com/uk/warranty-extension Where Are my User's Guides? The User's Guides are on your PC. Click Start, All Programs, and User's Guides. Documentation is also available at: http://www.hp.com/support where you can search for the support page for your model. Software Support If you have questions about your software, contact or visit your software vendor Web site at the appropriate Web address below: InterVideo http://intervideo.com Pinnacle http://www.pinnaclesys.com Sonic http://www.sonic.com Are You Missing Components? Check the contents of the PC box after you've purchased your PC. If any components are missing, you have 30 days to contact HP Customer Care for replacement. After this period, you may be charged for these components. Hardware Limited Warranty HP Product Duration Hardware One-year limited warranty Software One-year technical support General Terms This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the manufacturer. Please refer to HP's Web site for an extensive description of your limited warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with HP. HP MAKES NO OTHER EXPRESS WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL, AND HP EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. TO THE EXTENT ALLOWED BY THE LOCAL LAW OF JURISDICTIONS OUTSIDE THE UNITED STATES, HP DISCLAIMS ALL IMPLIED WARRANTIES OR CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FOR ALL TRANSACTIONS OCCURRING IN THE UNITED STATES, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH ABOVE. SOME STATES OR COUNTRIES/ REGIONS DO NOT ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS. IN SUCH STATES OR COUNTRIES/REGIONS, SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. This Limited Warranty is applicable in all countries/regions and may be enforced in any country/region where HP or its authorized service providers offer warranty service for the same product model number subject to the terms and conditions set forth in this Limited Warranty. Under the HP Global Limited Warranty program, products purchased in one country/region may be transferred to another country/region, where HP or its authorized service providers offer warranty service for the same product model number, without voiding the warranty. Warranty terms, service availability, and service response times may vary from country/region to country/region. Standard warranty service response time is subject to change due to local parts availability. If so, your HP authorized service provider can provide you with details. HP is not responsible for any tariffs or duties that may be incurred in transferring the products. Transfer of the products may be covered by export controls issued by the United States or other governments. This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as "HP Hardware Products") 3

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14

3
HP Support Offering
You can upgrade your standard factory warranty for an
additional two years by purchasing an HP warranty
extension. For more information, please visit our Web
site at:
(in Ireland)
Or
Where Are my User’s
Guides?
The User’s Guides are on your PC. Click
Start
,
All
Programs
, and
User’s Guides
. Documentation is also
available at:
where you can search for the support page for your model.
Software Support
If you have questions about your software, contact or visit
your software vendor Web site at the appropriate Web
address below:
InterVideo
http://intervideo.com
Pinnacle
Sonic
Are You Missing Components?
Check the contents of the PC box after you’ve purchased
your PC. If any components are missing, you have 30 days
to contact HP Customer Care for replacement. After this
period, you may be charged for these components.
Hardware Limited Warranty
HP Product
Duration
Hardware
One-year limited warranty
Software
One-year technical support
General Terms
This HP Hardware Limited Warranty gives you, the customer,
express limited warranty rights from HP, the manufacturer.
Please refer to HP’s Web site for an extensive description of
your limited warranty entitlements. In addition, you may also
have other legal rights under applicable local law or special
written agreement with HP.
HP MAKES NO OTHER EXPRESS WARRANTY OR
CONDITION WHETHER WRITTEN OR ORAL, AND HP
EXPRESSLY DISCLAIMS ALL WARRANTIES AND
CONDITIONS NOT STATED IN THIS LIMITED WARRANTY.
TO THE EXTENT ALLOWED BY THE LOCAL LAW OF
JURISDICTIONS OUTSIDE THE UNITED STATES, HP
DISCLAIMS ALL IMPLIED WARRANTIES OR CONDITIONS,
INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. FOR ALL TRANSACTIONS OCCURRING IN
THE UNITED STATES, ANY IMPLIED WARRANTY OR
CONDITION OF MERCHANTABILITY, SATISFACTORY
QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE IS
LIMITED TO THE DURATION OF THE EXPRESS WARRANTY
SET FORTH ABOVE. SOME STATES OR COUNTRIES/
REGIONS DO NOT ALLOW A LIMITATION ON HOW
LONG AN IMPLIED WARRANTY LASTS OR THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR CONSUMER
PRODUCTS. IN SUCH STATES OR COUNTRIES/REGIONS,
SOME EXCLUSIONS OR LIMITATIONS OF THIS LIMITED
WARRANTY MAY NOT APPLY TO YOU.
THE LIMITED WARRANTY TERMS CONTAINED IN THIS
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY
BUT ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT
TO YOU.
This Limited Warranty is applicable in all countries/regions
and may be enforced in any country/region where HP or its
authorized service providers offer warranty service for the
same product model number subject to the terms and
conditions set forth in this Limited Warranty.
Under the HP Global Limited Warranty program, products
purchased in one country/region may be transferred to
another country/region, where HP or its authorized service
providers offer warranty service for the same product model
number, without voiding the warranty. Warranty terms,
service availability, and service response times may vary
from country/region to country/region. Standard warranty
service response time is subject to change due to local parts
availability. If so, your HP authorized service provider can
provide you with details.
HP is not responsible for any tariffs or duties that may be
incurred in transferring the products. Transfer of the products
may be covered by export controls issued by the United
States or other governments.
This Limited Warranty applies only to HP-branded and
Compaq-branded hardware products (collectively referred
to in this Limited Warranty as “HP Hardware Products”)