HP Pavilion xf325 HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu
HP Pavilion xf325 Manual
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- HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 1
HP Notebook PC Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 2
warranty of any kind with regard to this manual, including, but not limited to, the implied performance, or use of this manual or the examples herein. Consumer transactions or translation of this manual is prohibited without prior Incorporated. Hewlett-Packard Company HP Notebook Customer Care 1070 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 3
connection of any type to report a gas leak while in the vicinity of the leak. • Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. Reference Guide 3 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 4
THE COMPLETE HP PRODUCT AND SOFTWARE HP SOFTWARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP your HP reseller for details. Other non-HP Software - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 5
HP product was shipped with a product recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP a separate support agreement. EXPORT to HP standard HP standard software agreement for the product involved. Reference - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 6
Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released. Edition History Edition 1 January 2002 Edition 2 March 2002 Edition 3 June 2002 This manual is - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 7
Contents Important safety information 3 Getting Started with Your HP Notebook 11 HP Notebook Reference Guide Error! Bookmark not defined. Taking Inventory ...12 What's in the box 12 To buy cable 40 To protect against viruses 41 Working in Comfort with a Notebook PC 42 Reference Guide 7 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 8
Power Management 47 Managing Power Consumption 48 How the notebook manages power automatically 48 To manage power manually 50 Using Battery Power 51 To check battery status 51 To respond to a low-battery warning a RAM expansion module 75 Replacing the Hard Disk Drive 76 8 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 9
the notebook BIOS 106 To update Windows drivers 107 HP Service and Support 109 Getting Assistance for Your Notebook 110 To get help from HP Instant Support 110 To get help from the web 110 To contact HP for support or service 110 To receive repair service 112 To prepare your notebook for - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 10
codes (Conexant 126 Safety Information...127 Power cords ...127 Ergonomics...128 Battery safety...128 Laser safety...129 Regulatory Information 130 U.S.A...130 Index...133 10 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 11
Getting Started with Your HP Notebook Reference Guide 11 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 12
manual shows how to set up and operate your notebook, as well as what to do if you run into trouble. What's in the box? Your HP notebook PC is shipped with these items: • Battery (installed). • AC adapter and power cord. • Quick Start sheet. • Startup Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 13
you how to get your notebook up and running quickly. This printed manual introduces your HP notebook computer, and contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information. The Reference Guide is shipped on the notebook's hard drive, and provides - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 14
Getting Started with Your HP Notebook Taking Inventory HP Business Support web site www.hp.com/go/bizsupport. 14 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 15
Getting Started with Your HP Notebook Identifying Parts of the Notebook Identifying Parts of the Notebook Front view 1 One-Touch buttons (programmable). 2 Power button. 3 Speakers. 8 DVD, or CD-RW/DVD drive (with eject button). 9 Keyboard status lights (see page 18). 10 Latch. Reference Guide 15 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 16
Getting Started with Your HP Notebook Identifying Parts of the Notebook Back view 11 Kensington lock slot (security connector). 12 AC adapter jack. 13 IEEE 1394 19 External microphone jack (colored pink) and headphone jack (colored lime green). 20 PC card slot and eject button. 16 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 17
Bottom view Getting Started with Your HP Notebook Identifying Parts of the Notebook 21 Battery. 22 Hard disk drive. 23 Battery latch. 24 RAM expansion cover. 25 System-off switch. Reference Guide 17 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 18
Getting Started with Your HP Notebook Identifying Parts of the Notebook Status lights The status lights on the front of the notebook report battery and power status. adapter is connected and the battery has a fault. • Off: the AC adapter is not connected or the battery is missing. 18 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 19
Getting Started with Your HP Notebook Identifying Parts of the Notebook The status lights above the keyboard indicate the state of each keyboard lock. 1. Caps Lock. Caps Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3. Pad Lock. Pad Lock is active. Reference Guide 19 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 20
the Windows setup program, and register the notebook. Your notebook comes with an AC adapter rated at 75W. Older HP AC adapters were only rated at 60W. To ensure that your computer operates properly, please be sure that you . If the battery has been removed, install it as follows: 20 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 21
Getting Started with Your HP Notebook Setting Up Your Notebook • Insert the battery into the battery compartment, then press it in until it clicks fire. A battery can burst or explode, releasing hazardous chemicals. A rechargeable battery must be recycled or disposed of properly. Reference Guide 21 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 22
or another approved HP adapter. Using any other AC adapter can damage the adapter, and may void your warranty-see "Hewlett-Packard Limited Warranty Statement" on page 114. The pre-installed electronic online manual on your the battery is charging, you can continue with step 3. 22 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 23
Getting Started with Your HP Notebook Setting Up Your Notebook Step 3: Connect a phone line Your notebook includes a built-in modem. If you prefer, you can instead use a jack, you may need to use an adapter. For details about using the modem, see "Using the Modem" on page 56. Reference Guide 23 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 24
Getting Started with Your HP Notebook Setting Up Your Notebook Step 4: on your notebook, a Windows setup program runs automatically. 1. Follow the setup program's instructions as they appear on the screen. 2. Check the modem's country or region settings: bottom of the notebook. 24 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 25
connected and follow the onscreen instructions. The icon disappears after you register. By phone You can register your notebook by calling your HP Customer Care Center-see "To contact HP for support or service" on page 110. By Modem" on page 56 or "Connecting to a LAN" on page 63. Reference Guide 25 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 26
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Basic Operation Reference Guide 27 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 28
stop the notebook-depending on power considerations, types of active connections, and start-up time. This manual describes your notebook in its original factory configuration, with all settings at their default values. To into them. See "Managing Power Consumption" on page 48. 28 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 29
the bottom of the notebook, near the RAM access door. After the notebook turns off, press the power button to turn it on again. Reference Guide 29 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 30
or a local area network (LAN). 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press Esc to display the Boot menu. 3. Use the arrow keys to select the boot device, and Touch pad on-off indicator light. 4. Touch pad on-off switch. 30 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 31
use the Fn hot keys The combination of the Fn key plus another key creates a hot key-a shortcut key sequence-for various system controls. Reference Guide 31 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 32
you want. • Press the One-Touch button to open the corresponding application, document, or web site. Your computer is preconfigured to access the following services: 1. Microsoft Outlook Express e-mail software. 2. Internet Browser. 3. HP Business Center. 4. Help and Support. 32 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 33
configure a One-Touch button 1. Click Start, Control Panel, Printers and Other Hardware, Keyboard. 2. On the HP One-Touch tab, click the button you want to reprogram. 3. Type a label for the button, then select will not, however, bypass any password protection you have in place. Reference Guide 33 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 34
key+M Windows key+R Windows key+U Does this Opens System Properties. Opens My Computer. Opens Help and Support. Opens the Search dialog. Minimizes all displayed windows. Returns all minimized windows to original size. Opens functions. Press Fn+F9 to turn number lock on or off. 34 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 35
press Fn+F2. • To adjust display settings, click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. You can also display a settings icon in the taskbar for quick access. When you monitor-see "To use an external monitor" on page 72. Reference Guide 35 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 36
the drive. If you are using this drive for the first time, be sure to remove any packing material that may be present. 36 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 37
snaps onto the spindle. -or- Remove the disk. 3. Slide the tray back into the drive to close it. If the notebook loses power, you can manually open the drive: • Insert a pin or straightened paper clip into the emergency eject hole on the drive door to open it. Reference - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 38
the DVD player software, click Start, Run, type C:\HP\PROGRAMS\DVD\SETUP.EXE, then press Enter. DVDs have the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting Friendly" that is included with many DVDs. HP recommends against installing PC Friendly on your - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 39
CD-RW software, run Setup on the software CD. Refer to the software's help for details about creating or copying CDs. For best results use HP certified media. While other media may work, HP cannot guarantee compatibility. Reference Guide 39 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 40
off. 3. Insert the lock into the notebook's security connector and release the key. Store the key in a safe place away from the notebook. 40 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 41
Norton AntiVirus software. If this software is not already installed, install it as follows: 1. Click Start, All Programs, Norton AntiVirus, Install Norton AntiVirus. 2. Follow the instructions as they appear on the screen. Once installed, you can get detailed - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 42
is preloaded on the hard disk in the HP Library (click Start, Help and Support, HP Library) and available on the Recovery CDs in \hp\library-as well as at www.hp.com/ergo. Improper use of keyboards and other help keep your head angled slightly downward in a comfortable position. 42 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 43
as straight as possible and should not have to bend sideways or more than 10 degrees up or down. Your HP notebook computer has a built-in palm rest, which is ideal for this purpose. • Try to type as lightly equipment frequently between your left and right hands and shoulders. Reference Guide 43 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 44
not use the notebook outside in the rain or snow (inclement weather). If the notebook is cold, warm it gradually to avoid condensation. 44 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 45
display" on page 35 for details about adjusting the display, and "To set power management properties" on page 49 for information about setting timeouts. Reference Guide 45 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 46
, apply the cleaner to a soft cloth, then gently wipe the display. • You can clean the keyboard with a vacuum cleaner to remove accumulated dust. 46 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 47
Batteries and Power Management Reference Guide 47 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 48
timeouts to suit your working habits. • You can also manually send the notebook into a power-saving mode whenever you need-see "To manage power manually" on page 50. How the notebook manages power automatically Your your session. Press the power button to resume your session. 48 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 49
power drops to a low or critical level. 4. Click the Hibernate tab, and make sure hibernation support is enabled. If hibernation is not enabled, you will lose any unsaved data if the notebook's battery the lid or press the power button. See Windows Help and Support for details. Reference Guide 49 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 50
Batteries and Power Management Managing Power Consumption Power mode Standby Hibernation Off To manage power manually In addition to allowing the notebook to enter its power-saving modes automatically, you can or turns it off-see "To set power management properties" on page 49. 50 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 51
The Windows taskbar includes a power icon that provides detailed battery status information (see Windows Help and Support for details). The icon looks like a battery when AC is not connected. • Place the pointer restore power within a short time, the system goes into hibernation. Reference Guide 51 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 52
an external connection, such as a network card-remove it when you're not using it. Some I/O cards use significant power even when inactive. 52 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 53
capacity and accuracy of the battery gauge, perform this procedure about once a month. Restart the notebook, press F6 when the HP logo appears, and follow the instructions that appear onscreen. The process calibrates the battery, and requires four to five hours to complete. You cannot use the - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 54
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Modem and Network Connections Reference Guide 55 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 56
This modem allows you to connect to any Internet Service Provider (ISP) that has V.90/92 interoperable modems. Check with your ISP for a list of telephone numbers that support V.90/92. Note that the maximum speed for faxing . 2. Connect the telephone cord to the built-in modem. 56 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 57
connections only. • Many countries impose a blackout period after a modem repeatedly fails to connect to a service provider. The number of failed attempts and the time you must wait before trying again differ from country to prevent damage to your notebook from power surges Reference Guide 57 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 58
not yet signed up with an Internet Service Provider (ISP), see "To connect to the Internet" on page 25 for instructions. When you have signed up with an clicking on links (such as those in the electronic Reference Guide that link to the HP notebook web site). • You cannot go to a web site by entering - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 59
For additional ISP information, refer to the Microsoft manual included with your notebook, or to Windows Help and Support. To disconnect from the Internet Once connected dial in to a LAN (local area network) that supports dial-in connections. This gives you access to network resources from a remote location. - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 60
, email is part of your AOL service. For other ISPs, you can use Outlook Express (included with your notebook) or an e-mail system of your choice. This section includes instructions for using Outlook Express. To start Internet. To send an e-mail message 1. Start Outlook Express. 60 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 61
You can use the modem and the Fax Services software (including the Fax Console application) provided Add/Remove Windows Components, select Fax Services, and follow the instructions on the screen. You may need program for your use. Follow the onscreen instructions. If you're not sure which setting - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 62
Console is running in an open or minimized window. New faxes are indicated in the status box in the Fax Console window. To receive a fax manually, do the following: • When a fax call is coming in, click Receive Now in the Fax Console menu bar. To view and print a fax 1. In the - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 63
the Internet. To connect to a LAN (selected models) 1. Make sure the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX (100 Mbps) connections. 2. Plug the established to the network. See Windows Help and Support or your Microsoft manual for information about setting up and using LAN - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 64
LAN to appear to respond more slowly when the notebook is running on battery power. To avoid such problems, connect the notebook's AC adapter whenever you plan to transfer files through the LAN. If AC power time by disabling the notebook's standby and hibernate timeouts. 64 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 65
Add-On Devices Reference Guide 65 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 66
PC Cards CAUTION The notebook's PC card slot expands the notebook's data storage and communication capabilities, and supports standard Type I, II, and III PC cards (PCMCIA and CardBus). Do not remove a PC card while , select the PC card you want to stop, then click Stop. 66 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 67
for use with your notebook, visit the Accessories section of the HP Notebook web site (www.hp.com/notebooks). In some circumstances, your notebook's advanced power-saving avoid such problems, connect the notebook's AC adapter whenever you plan to transfer files through a PC card. Reference Guide 67 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 68
monitor (VGA) port (blue). 4. Parallel port (burgundy). 5. Modem port. 6. LAN port and indicators (selected models). 7. Headphone jack (lime green) and microphone jack (pink). 68 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 69
notebook in series-this is called a daisychain connection. If you have problems using a USB device, contact the vendor of the device, and visit the HP notebook web site (www.hp.com/notebooks) for the latest versions of the USB drivers. USB keyboards do not support Fn hot keys. Reference Guide 69 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 70
, configuration, or general use of your USB floppy disk drive, consult your Reference or Startup Guides or contact the nearest HP Customer Care Center: • Web site: www.hp.com/omnibook/support/index. • United States: (970) 635-1000 (select option 3 and then option 4). • Canada: (905) 206-4663 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 71
1394 port on the notebook's back panel. Windows automatically recognizes the device. If you have problems making this connection, contact the device manufacturer and the HP Business Store web site (www.hp.com/go/bizsupport) for the latest version of the driver for the device. Reference Guide 71 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 72
notebook display, external monitor, both. • Click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings. To adjust monitor resolution 1. Click Start, Control Panel, Appearance and Themes, (16 bit) or Highest (24 bit). 3. Turn off the notebook. 72 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 73
notebook. Windows automatically detects the second monitor and attempts to load the proper display driver. Follow the onscreen instructions. 7. Click Start, Control Panel, Appearance and Themes, Display, Settings. Position the the same as those for your notebook's builtin display. Reference Guide 73 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 74
's RAM, you can install a RAM module in the expansion slot on the bottom of the notebook. Use HP PC133 SDRAM modules only. Your notebook's chips are extremely sensitive to static electricity, and can be permanently damaged press down on both sides of the module until it latches. 74 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 75
out of the connector. The notebook will not operate without at least one RAM module installed. 6. Replace the RAM cover. 7. Reinstall the notebook's battery. Reference Guide 75 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 76
, create a Utility partition on the drive before loading any software-see "To recover the factory installation of your hard disk" on page 104. 76 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 77
. Do this using the Recovery CDs that came with your notebook-see "To recover the factory installation of your hard disk" on page 104. Reference Guide 77 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 78
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Troubleshooting and Maintenance Reference Guide 79 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 80
HP web-based troubleshooting tool: click Start, Help and Support, HP Instant Support. Search or browse the troubleshooting database for the information related to your problem. • Click Start, Help and Support, Fixing a Problem, and use the Windows troubleshooters. • See the Microsoft Windows manual - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 81
and Maintenance Troubleshooting Techniques Audio problems If sound is not audible • Press Fn+Page Up loud and volume cannot be adjusted • Download the latest audio driver from the technical support area of the HP notebook web site (www.hp.com/notebooks). If you hear a loud high-pitched whine ( - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 82
Troubleshooting and Maintenance Troubleshooting Techniques CD and DVD problems If you can't module, try using a different media brand. For best results use HP certified media. While other media may work, HP cannot guarantee compatibility. If a CD or DVD plays erratically • Dirt 82 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 83
and Maintenance Troubleshooting Techniques If a DVD movie stops playing region code will be hard-coded on the DVD drive, and will be permanent. Your HP warranty does not cover the expense of correcting this situation. Refer to the help for the S3Display tab and change settings. Reference Guide 83 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 84
and Maintenance Troubleshooting Techniques Display problems If the notebook is on, but the screen is blank • Move the mouse or tap the touch pad. This will wake the state you started from.) • Test the display with the e-DiagTools diagnostics-see "Testing the Hardware" on page 100. 84 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 85
and Maintenance Troubleshooting Techniques If one or more pixels look bad on a TFT mm of a stuck pixel. Contact HP Customer Care if you have a display quality problem and require a more comprehensive explanation of HP display quality-see "To contact HP for support or service" on page 110. We expect - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 86
and Maintenance Troubleshooting Techniques Hard disk drive problems If the notebook's hard drive is preconfigured to allocate some space to diagnostic software, which is used for support and service of your notebook. This part of the hard drive is unavailable for other uses . 86 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 87
and Maintenance Troubleshooting Techniques "Testing the Hardware" on page 100. Keyboard, touch pad, and mouse problems If the touch pad is difficult to control • Customize the touch pad sure you installed any drivers included with the mouse. • Restart the notebook, so that it will detect the - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 88
. Maximum cable length is 100 meters (330 feet). • Use the networking problems troubleshooter in Windows Help and Support. • Click Start, Control Panel, Performance and Maintenance, System. On the Hardware BIOS configuration utility" on page 102. (This significantly reduces 88 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 89
problems troubleshooter in Windows Help and Support. • Not all third-party memory cards have been tested for use with your notebook. Please check the HP Notebook web site (www.hp up. (You will also see an error message.) Modem problems If the modem seems slow • Try another telephone line, preferably - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 90
. If necessary, contact your telephone company about fixing this type of problem. (If you're dialing internationally, line noise can be difficult to eliminate.) • If you have call-waiting, disable it-see Windows Help and Support, and contact your telephone company for information. If the modem doesn - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 91
Troubleshooting Techniques • Make sure the host modem supports service may be unavailable temporarily or that your settings are incorrect. • Restart your notebook and attempt another connection. • Download the latest modem driver from the technical support area of the HP notebook web site www.hp - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 92
and Maintenance Troubleshooting Techniques If the modem connects, but In a hotel, ask for a data line. • Check all cables and connections. One-Touch button problems If One-Touch buttons are not working properly • Make sure the items associated with the buttons are " on page 32. 92 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 93
Troubleshooting Techniques Parallel and USB problems If a USB mouse doesn't work • Make sure you followed the manufacturer's installation instructions the USB port. • Use the modem troubleshooter (under Networking problems) in Windows Help and Support. • Check the modem settings: click Start Guide 93 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 94
the peripheral device-and the HP Notebook web site (www.hp.com/notebooks)-for the latest versions of the USB drivers and the driver for the device. • Check diagnostics-see "Testing the Hardware" on page 100. PC card (PCMCIA) problems If the notebook doesn't recognize a PC card • Make sure the card - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 95
and Maintenance Troubleshooting Techniques • Test the PC card with the e- 's operating time by disabling the notebook's standby and hibernate timeouts.) Performance problems For best performance with Windows XP, your notebook should have at least 128 paused or running slowly, Reference Guide 95 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 96
and Maintenance Troubleshooting Techniques Windows is likely spending excess time • Reset the notebook-see "To reset your notebook" on page 29. Power and battery problems If the notebook turns off immediately after it turns on • Battery power is probably extremely low disk access. 96 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 97
Troubleshooting Restart the notebook, press F6 when the HP logo appears, and follow the instructions that appear onscreen. This process calibrates the doesn't automatically hibernate as expected • Make sure hibernate support is enabled: click Start, Control Panel, Performance and Maintenance Guide 97 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 98
most printing problems by using the printing troubleshooter in Windows Help and Support. If driver for a 300-dpi printer. For example, if you were using a 600-dpi HP LaserJet printer, you might try using the HP LaserJet IIIsi driver (300 dpi). Startup problems HP for assistance. 98 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 99
and Maintenance Troubleshooting Techniques If the notebook won't boot from battery power problems appeared after you installed new software (including drivers, such as printer drivers), uninstall the software. Contact the software application or device vendor for additional support. Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 100
Troubleshooting Restart the notebook: click Start, Turn Off Computer, Restart. 2. When the HP logo appears, press F10 to start the diagnostic test. 3. When the menu running the advanced tests, press F4 and then F7 to view the Support Ticket. Press Esc and then F3 to exit. 8. Optional: run the advanced - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 101
Troubleshooting Support Ticket. Press T to update and display a Support Support Support Ticket. In Windows, click Start, All Programs, HewlettPackard, Notebook, HP e-DiagTools, e-DiagTools for Windows. 15. Click View to display the Support Ticket. 16. To add information about your problem support trouble - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 102
Troubleshooting and Maintenance Configuring Your operates. 1. Restart the notebook: click Start, Turn Off Computer, Restart. 2. When you see the HP logo, press F2 to enter the BIOS configuration utility. 3. Select the options you want-refer to effect immediately. Default 102 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 103
Boot Device Exit Menu Save and Reboot Exit (No Save) Default Settings Troubleshooting and Maintenance Configuring Your Notebook Shows the order of boot devices, with "+" indicating a device in the BIOS configuration utility. Does not affect date or time changes. Default Reference Guide 103 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 104
that you can use to configure a custom system. You can find drivers in these locations: • On your notebook's hard drive under C:\hp\drivers. • On the Recovery CDs under \hp\drivers. • On the HP Business Support web site (www.hp.com/go/bizsupport). This web site contains the latest updates of - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 105
prompted to reboot the notebook, press Ctrl+Alt+Del and follow any instructions that appear. You can find more details about recovering the factory call the HP Customer Care Center for information about obtaining replacements. See "To contact HP for support or service" on page 110 for the - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 106
Troubleshooting version, you must follow these instructions exactly, or you risk damaging HP e-DiagTools, e-DiagTools for Windows. 6. Click Update, select Download New and click OK. Follow the instructions HP Business Support web site (www.hp.com/go/bizsupport). Installation utilities and instructions - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 107
provides drivers for other versions of Microsoft Windows, in case you decide to install a different version of Windows. • Download the latest drivers for your notebook from the HP Business Support web site (www.hp.com/go/bizsupport). Follow the instructions included with the drivers. Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 108
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HP Service and Support Reference Guide 109 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 110
Notebook computer web site. Get the latest information about technical support, plus information about warranty and support programs: www.hp.com/notebooks To contact HP for support or service HP Customer Care Centers will assist you free of charge during the term of the warranty (you are responsible - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 111
of phone numbers. If your HP notebook product is not normally sold by HP in the country of use, you must call a Customer Care Center that supports your notebook model. Currently, service and support assistance is provided only in the following countries: Pavilion Notebooks (limited to the following - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 112
the service location. HP Pavilion notebooks have regional support and service in selected countries. Currently, HP Pavilion notebook PCs are supported HP authorized repair site. If you are uncertain about the support, please contact our Customer Care Center-see "To contact HP for support or service - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 113
packaging requirements when returning your notebook for repair, contact HP Service and Support-see page 110. If your notebook is not packaged CDs, DVDs, or floppy disks. • Any hardware not involved in the problem and not requested for repair. 3. When sending your notebook to Hewlett-Packard Guide 113 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 114
table below. HP Pavilion and Omnibook XE HP warrants to you that HP software will not fail to execute its programming instructions HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 115
HP Service and Support Hewlett-Packard Limited Warranty Statement 6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 116
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Reference Information Reference Guide 117 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 118
we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, go to the HP notebook web site (www.hp.com/notebooks). Note Technology codes identify different models of a notebook PC. These two-letter codes are found near the serial - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 119
port (blue). Two universal serial bus (USB) ports. IEEE 1394 port (selected models). Built-in RJ-11 modem, supporting Wake up on Ring# from D3 (hot) with ACin. Built-in RJ-45 LAN One Type II or Type III (10,000 ft) at 25 °C (77 °F). Storage altitude: up to 12,000 m (40,000 ft). Reference Guide 119 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 120
description. Report country code parameter. Report modem data pump model and internal code revision. Report modem data pump model and internal code revision. 120 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 121
be negotiated in transmit direction (default=4096). i (2048 to 4096) sets maximum size of history buffer to be negotiated in receive direction (default=4096). Reference Guide 121 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 122
. Report caller ID: 0=use formatted presentation, 1=use unformatted presentation. Use full startup procedures on next connection, then select startup procedure defined by +PQC. 122 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 123
connection. Enable reporting of modulation connection (+MCR: and +MRR: are transmitted) (default). Enable reporting of modulation connection (+MCR: and Receive Rate Only: are transmitted). Reference Guide 123 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 124
reception (default), 1=enable. Set loss-of-carrier delay in units of 100 ms (n=0 to 255). Set active service class: 0=data mode (default), 1=Fax Class 1, 1.0=Fax Class 1.0 mode, 8=voice mode. Set DTE inactivity of DTE by modem. Report modem manufacturer. Report modem model. 124 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 125
(1 to 500 x 0.01 sec). Start voice transmission and reception. Send voice tones. Start voice transmission. AT* Commands *B Display black-listed numbers. *D Display delayed numbers. Reference Guide 125 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 126
83 Meaning OK CONNECT RING NO CARRIER ERROR CONNECT 1200 NO DIAL TONE BUSY NO ANSWER DELAYED BLACKLISTED FAX DATA LINE IN USE 126 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 127
and Current 125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 125 Vac (3 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) 250 Vac (2.5 A) HP Part Number 8120-6313 8120-6314 8120-8699 8120-6312 8120-6316 8121-0702 8120-6317 8120-8367 8120-8452 8120-8373 Reference - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 128
the disposal or recycling of batteries. • Do not dispose of the battery in fire or water. • The battery is suitable for use only with compatible HP notebook models. For more information, see "To contact HP for support or service" on page 110. 128 Reference Guide - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 129
following precautions are recommended: • Ensure proper use by reading and following the device's instructions carefully. • If the unit requires service, contact an authorized HP representative-see "To contact HP for support or service" on page 110. • Do not attempt to make any adjustment of the unit - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 130
Hewlett-Packard could void the authority to operate the HP notebook PC in these regions. U.S.A. This computer installed and used in accordance with the instructions, it may cause harmful interference to radio to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 131
declares that the product Trade name: Product name: Model Number(s): Hewlett-Packard Company Notebook PC Pavilion ZE1000 series Notebook PC complies with Part 15 of the FCC Rules. Operation is subject to received, including interference that may cause undesired operation. Reference Guide 131 - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 132
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power, 52, 53. See Reference Guide status light, 19 troubleshooting, 96 BIOS configuration utility, 102 updating drivers downloading, 107 DVD drive setting region code, 38 troubleshooting, 82 DVDs checking play status, 38 playing, 38 region code, 38 E e-DiagTools for Windows, 100, 101 e-mail HP - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 134
HP Instant Support, 80, 110 HP Library, 14 HP Notes, 14 I Internet connecting to, 26, 58 disconnecting from, 59 Internet Explorer, 56, 58 Internet Service AC, 23 saving, 52, 53. See Reference Guide standby, 50 status light, 19, 20 troubleshooting, 96 power button options, 50 using, 25 power - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 135
Windows, 104 repair service obtaining, 80, 113 shipment, 113 resetting notebook, 29 resume troubleshooting, 99 S safety troubleshooting, 87 using, 30, 31 troubleshooting audio, 81 battery, 96 CD-ROM drive, 82 display, 84 DVD drive, 82 floppy disk drive, 85 hard disk drive, 86 HP Instant Support - HP Pavilion xf325 | HP Pavilion Notebook PC ze1200 and xf300 Series - Startup Gu - Page 136
136 Reference Guide
HP Notebook PC
Reference Guide