HP Pavilion xt545 HP Pavilion Notebook PC - Worldwide Limited Warranty and Tec - Page 6

To Prepare Your Computer for Shipment

Page 6 highlights

In addition, most DVD drives let you change the region code only a limited number of times (usually no more than four) to allow you to set the proper region code for your area. When you reach this limit, your last change to the region code will be hard-coded on the DVD drive, and will be permanent. Your warranty does not cover the expense of correcting this situation. To Prepare Your Computer for Shipment See "To Receive Repair Service" to determine if your computer must be sent in for service. If so, prepare your computer for shipment as follows. NOTE: If you have questions about packaging requirements when returning your notebook for repair, contact the Customer Care Center (see "To Get Support or Service"). If your notebook is not packaged properly, you will be responsible for any damages to it that occur during shipping. IMPORTANT: Back up your hard disk drive. The hard disk may need to be replaced or reformatted while your computer is being repaired. We cannot guarantee the return of removable components. Please remove the following prior to sending your computer in for service: I PC Cards. I AC adapter and power cord. I Any removable media, such as CDs, DVDs, or floppy disks. I Any hardware not involved in the problem and not requested for repair. When shipping your notebook, please use the original product packaging or other substantial packaging to avoid damage to the unit in transit. Make sure that at least three inches of suitable packing material surround the unit. Your notebook will be returned to you in new packaging. NOTE: If the hard disk drive is defective, you will receive a replacement drive that is either unformatted or loaded with software for verification. You should restore the computer's original software using your Recovery CD or DVD or other recovery method. 5 Warranty Documentation Team Saved date: 11/14/02 3:30 PM Part Number: 311681-001 File name: 311681-001.doc

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5
Warranty Documentation Team
Saved date: 11/14/02 3:30 PM
Part Number: 311681-001
File name: 311681-001.doc
In addition, most DVD drives let you change the region code only a limited
number of times (usually no more than four) to allow you to set the proper
region code for your area. When you reach this limit, your last change to the
region code will be hard-coded on the DVD drive, and will be permanent. Your
warranty does not cover the expense of correcting this situation.
To Prepare Your Computer for Shipment
See “To Receive Repair Service” to determine if your computer must be sent in
for service. If so, prepare your computer for shipment as follows.
NOTE:
If you have questions about packaging requirements when returning your
notebook for repair, contact the Customer Care Center (see “To Get Support or
Service”). If your notebook is not packaged properly, you will be responsible for
any damages to it that occur during shipping.
IMPORTANT:
Back up your hard disk drive. The hard disk may need to be replaced
or reformatted while your computer is being repaired. We cannot guarantee the
return of removable components. Please remove the following prior to sending
your computer in for service:
PC Cards.
AC adapter and power cord.
Any removable media, such as CDs, DVDs, or floppy disks.
Any hardware not involved in the problem and not requested for repair.
When shipping your notebook, please use the original product packaging or
other substantial packaging to avoid damage to the unit in transit. Make sure that
at least three inches of suitable packing material surround the unit. Your
notebook will be returned to you in new packaging.
NOTE:
If the hard disk drive is defective, you will receive a replacement drive that
is either unformatted or loaded with software for verification. You should
restore the computer’s original software using your Recovery CD or DVD or
other recovery method.