HP Pavilion zv5000 HP Notebook PC Series - Worldwide Limited Warranty and Tech - Page 6

Options and Software, Software Technical Support

Page 6 highlights

APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. Options and Software The Limited Warranty terms and conditions for HP options are as indicated in the Limited Warranty applicable to HP options. HP DOES NOT WARRANT SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS OR OPERATING SYSTEMS PREINSTALLED BY HP. HP's only obligations with respect to software distributed by HP under the HP brand name are set forth in the applicable end-user license or program license agreement. Non-HP hardware and software products are provided "AS IS." However, non-HP manufacturers, suppliers, or publishers may provide their own warranties directly to you. Software Technical Support Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by HP on the HP branded product or that was included by HP with the HP branded product at the time of your purchase or lease of the product. Technical support for software is available for the first ninety (90) days from date of product purchase or lease. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving software technical support. After the first ninety (90) days, technical support for software that was either preinstalled by HP on the HP branded product or included with the HP branded product at the time of your purchase or lease of the product is available for a fee. 4

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APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF
YOUR RIGHTS.
Options and Software
The Limited Warranty terms and conditions for HP options are as indicated in
the Limited Warranty applicable to HP options.
HP DOES NOT WARRANT
SOFTWARE PRODUCTS, INCLUDING ANY SOFTWARE PRODUCTS OR
OPERATING SYSTEMS PREINSTALLED BY HP
. HP’s only obligations with
respect to software distributed by HP under the HP brand name are set forth in
the applicable end-user license or program license agreement. Non-HP hardware
and software products are provided “AS IS.” However, non-HP manufacturers,
suppliers, or publishers may provide their own warranties directly to you.
Software Technical Support
Software technical support is defined as assistance with questions and issues
about the software that was either preinstalled by HP on the HP branded product
or that was included by HP with the HP branded product at the time of your
purchase or lease of the product. Technical support for software is available for
the first ninety (90) days from date of product purchase or lease. Your dated
sales or delivery receipt, showing the date of purchase or lease of the product, is
your proof of the purchase or lease date. You may be required to provide proof
of purchase or lease as a condition of receiving software technical support. After
the first ninety (90) days, technical support for software that was either
preinstalled by HP on the HP branded product or included with the HP branded
product at the time of your purchase or lease of the product is available for
a fee.