HP Pavilion zx5000 Software Guide - Page 72
Preparing to Call Technical Support, Performance and Maintenance > System > General.
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Software Updates and Restorations Preparing to Call Technical Support To provide the fastest possible resolution of your problem, have the notebook and the following information available when you call: ■ Product name, serial number, and product number are provided on Service Tag label affixed to the bottom of the notebook. ■ Purchase date on the invoice. ■ Conditions under which the problem occurred. ■ Error messages that have been displayed. ■ Operating system version number and registration number. To display the operating system version number and registration number, select Start > Control Panel > Performance and Maintenance > System > General. ■ Brand and model of an optional printer. 4-26
4–26
Software Updates and Restorations
Preparing to Call Technical Support
To provide the fastest possible resolution of your problem, have
the notebook and the following information available when
you call:
■
Product name, serial number, and product number are
provided on Service Tag label affixed to the bottom of
the notebook.
■
Purchase date on the invoice.
■
Conditions under which the problem occurred.
■
Error messages that have been displayed.
■
Operating system version number and registration number.
To display the operating system version number and
registration number, select Start > Control Panel >
Performance and Maintenance > System > General.
■
Brand and model of an optional printer.