HP Photosmart 1218 HP Photosmart 1000 Printer - (English) User Guide
HP Photosmart 1218 Manual
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- HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 1
hp photosmart 1000 knowledge user's guide - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 2
Review this User's Guide. The fastest way to solve problems is to consult "Troubleshooting" on page 65. HP Customer Care Online Click your way to a great solution! HP Customer Care Online (www.hp.com/photosmart) is a great place to start for answers to questions about your HP color printer-24 hours - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 3
or installing print cartridges ...9 Loading paper ...11 Chapter 2 Getting to know your printer ...17 Adjusting printer settings ...17 Printing a test page...17 Default paper type and size ...17 Page layout ...19 Photo brightness ...20 Factory default settings ...20 www.hp.com/photosmart i - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 4
hp photosmart 1000 color printer user's guide Understanding memory cards ...21 Types of memory cards ...21 Inserting a memory card ...21 Understanding infrared ...24 Tips for using infrared...24 Chapter 3 Printing directly from the printer...25 Printing from a memory card...26 Deciding which photos - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 5
(Windows PC) ...59 Using the HP PhotoSmart Utility (Macintosh) ...61 Cleaning the printer ...62 Materials you will need...62 Cleaning the print cartridges ...62 Cleaning the print cartridge cradle...64 Cleaning the outside of the printer...64 Chapter 7 Troubleshooting ...65 Software solutions - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 6
hp photosmart 1000 color printer user's guide Chapter 8 Specifications, regulatory and warranty information 91 Specifications ...91 Regulatory and warranty information...93 Appendix Connecting your printer ...97 Connecting the printer to your Windows PC ...97 System requirements ...98 Connecting - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 7
the Quick Start poster included in the box. If you need more information about setting up your new printer, see "Connecting your printer" on page 97. Use your new HP PhotoSmart 1000 printer to: • Print photos directly from a digital camera's memory card without using your computer. To start printing - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 8
hp photosmart 1000 color printer user's guide Unpacking your printer Before you begin, check to be sure you have the following: Macintosh Quick Start Windows poster Documentation Printer Power cord Two-Sided Printing Module (optional accessory) Software on CD-ROM Color print cartridge - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 9
the printer, HP custom paper for the best output quality. For example, if you are printing a photo, be sure to print on HP Premium Plus Photo Paper for photo-quality results. HP paper can be found at most computer and office supply stores or on the Web at www.hpshopping.com. www.hp.com/photosmart - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 10
hp photosmart 1000 color printer user's guide Printer parts Top cover Open this cover to change print cartridges Photo tray Place 4 x 6 in (102 x 152 mm) photo paper or hagaki paper (for Japan only) in this tray for printing Slider Move this slider to - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 11
(Windows 98, Windows Me, Windows 2000, or Macintosh) Note: This picture shows the Two-Sided Printing Module installed. The Two-Sided Printing Module replaces the rear access door. For more information, see "Installing the Two-Sided Printing Module (optional)" on page 8. www.hp.com/photosmart 5 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 12
hp photosmart 1000 color printer user's guide Front panel Copies Use this button to select the card to the computer Power Press this button to turn the printer on and off LCD Read this window for information about the status of your printer Photo Size Use this button to choose the printed size - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 13
The printer power is on Blinking The printer is busy (for example, printing or saving) Off The printer power is off Printer parts SmartMedia memory card slot is in use Attention light Blinking Read the LCD for instructions Caution: Do not remove the memory card while the indicator light is - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 14
hp photosmart 1000 color printer user's guide Installing the Two-Sided Printing Module (optional) The Two-Sided Printing Module enables the printer to automatically print on the second side of a piece of paper. You can purchase the module as an accessory for your HP PhotoSmart 1000 printer. For - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 15
cartridge (HP 51645) and one color cartridge (HP C6578). Do not refill print cartridges yourself. Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from HP printer warranty coverage. Replacing or installing print cartridges To... Replace or install - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 16
hp photosmart 1000 color printer user's guide To... Replace or install print cartridges (continued) Follow these steps... 6. Insert the print cartridge: • Insert the print cartridge into the cradle. • Close the cradle latch to "lock" the print cartridge in place. 7. Close the top cover. 8. When - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 17
results. HP papers can be found at most computer and office supply stores or on the Web at www.hpshopping.com. You can load a: • Stack of paper. • 4 x 6 inch (102 x 152 mm) photo paper in the printer's photo tray. • Single envelope. • Stack of envelopes. Loading paper www.hp.com/photosmart 11 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 18
hp photosmart 1000 color printer user's guide To... Load paper in the paper tray Use the printer's paper tray to print on many different types of paper. You can use everything from plain paper to HP Premium Inkjet Transparency Film. Follow these steps... 1. Pull out the front paper guide on the - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 19
Load a single envelope Use the printer's single-envelope slot to print one envelope at a time. • Load the envelope into the single-envelope slot with the address side down and the flap on the left. Slide the envelope in until it stops. Tip: See the picture on the printer. www.hp.com/photosmart 13 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 20
hp photosmart 1000 color printer user's guide To... Load a stack of envelopes You can print multiple envelopes using the paper tray. Follow these steps... 1. Pull out the front paper guide on the paper tray and slide the side paper guide as far to the left as it will go. 2. Place a stack of - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 21
the paper tray with the print side down. 5. Adjust the side and fine-length paper guides to fit close to the edges of the paper, without bending them. This helps the paper to feed into the printer correctly. 6. Lower the output tray to its original position. Loading paper www.hp.com/photosmart 15 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 22
hp photosmart 1000 color printer user's guide 16 www.hp.com/photosmart - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 23
printer's front panel to print a test page or adjust the printer's settings. Note: An asterisk (*) on the LCD indicates the current setting. Printing a test page You can print a test page to check your print cartridges a specific print job. LCD OK/Yes button Tools button www.hp.com/photosmart 17 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 24
hp photosmart 1000 color printer user's guide To select the default paper type and size: 1. On the printer front panel, press Tools until the LCD asks if you want to select the default paper type type and size every time you print using the front panel). 3. Press OK/Yes. 18 www.hp.com/photosmart - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 25
the orientation setting from the digital camera. The printer orients the page to fit as many photos as landscape, the page will print landscape. The printer uses the photo orientation setting from the camera To select the page layout: 1. On the printer front panel, press Tools until the LCD asks if - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 26
hp photosmart 1000 color printer user's guide Photo brightness If you want your photos to print lighter or darker than the originals, adjust the photo brightness. To adjust the photo brightness: 1. On the printer front panel, press Tools until the LCD asks if you want to adjust the photo brightness, - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 27
supply stores. Caution: Using another type of memory card may damage the memory card, the printer, or both. Inserting a memory card Once you have taken photos with your digital camera, . Understanding memory cards CompactFlash Type I & II IBM Microdrive SmartMedia www.hp.com/photosmart 21 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 28
hp photosmart 1000 color printer user's guide Caution: Do not pull out the memory card while the LCD screen says Reading or while the light is blinking. This may damage the printer, the memory card, or the information on the memory card. To... Insert a CompactFlashor IBM Microdrive memory card - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 29
front of the card (the gold side) faces toward you and the top of the card (the edge with the notch) is placed into the printer first. Understanding memory cards SmartMedia www.hp.com/photosmart 23 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 30
hp photosmart 1000 color printer user's guide Understanding infrared The printer includes an infrared (IR) port that can access and wirelessly print information sent to it by a digital camera that has HP JetSend infrared capability. After you transfer the photos, you can print them immediately or - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 31
Chapter 3 Printing directly from the printer Your HP PhotoSmart 1000 printer allows you to print directly from a memory card or using infrared without being connected to a computer. You can choose photos on a memory card from the front panel of the printer or send photos from a digital camera with - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 32
hp photosmart 1000 color printer user's guide Printing from a memory card Printing directly from a memory card is as easy as: inserting the memory card into the printer, choosing the photos you want to print, and pressing Print. Choose Photos button Print button Deciding which photos to print - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 33
an index page To... Print an index page Follow these steps... 1. Insert the memory card into the printer. See "Inserting a memory card" on page 21 if you need more information. 2. Check that the printer's LCD indicates: If this is not the setting shown on the LCD, press Cancel/No to get to - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 34
hp photosmart 1000 color printer user's guide Choosing photos on the printer's front panel Once you have decided which photos to print, choose the corresponding index numbers on the printer See your digital camera documentation to see if it supports Digital Print Order Format (DPOF). OK/Yes button - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 35
a maximum of 1000 photos. 4. 3, 6, 6, 9 the printer will print two copies of photo 10. 2. Press and hold down the OK/Yes button until a dash (-) appears on the LCD. # 10-15 3. Press Choose Photos until the photo number 15 appears on the LCD after the dash. 4. Press OK/Yes. www.hp.com/photosmart - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 36
hp photosmart 1000 color printer user's guide To... Select a DPOF file Follow these steps... 1. documentation for details on how to create a DPOF file. 2. Insert the memory card into the printer. The printer automatically recognizes the DPOF file on the memory card and asks if you want to use the - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 37
11 if you need more information. 1. Choose the photos you want to print. See "Choosing photos on the printer's front panel" on page 28 if you need more information. 2. Select the photo size: press Photo Size until the number of copies you want to print. 4. Press Print. www.hp.com/photosmart 31 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 38
hp photosmart 1000 color printer user's guide Printing files using infrared (IR) If your digital camera has HP JetSend infrared capability, you can transfer your photos directly from your digital camera to the printer for fast wireless printing. When you use infrared to transfer photos, your - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 39
photos. OR • If you want to print the photos. To print the photos, press OK/Yes. Note: The printer and the camera must communicate without interruption during the entire process. Do not move the camera or the printer until the printer has finished receiving the file. www.hp.com/photosmart 33 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 40
hp photosmart 1000 color printer user's guide 34 www.hp.com/photosmart - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 41
Chapter 4 Printing from a computer Your HP PhotoSmart 1000 printer allows you to print documents and projects (such as photo album pages, greeting cards, iron-on transfers or newsletters) from a Windows PC or Macintosh. www.hp.com/photosmart 35 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 42
hp photosmart 1000 color printer user's guide Printing from your Windows PC To print from your Windows PC: 1. From your software application's File menu, select Print. Your software application's Print dialog box displays. Note: The Print dialog box is different for each software application. - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 43
Features - Use the Features tab to specify settings such as paper orientation, automatic or manual two-sided printing, the printing sequence and the number of copies to print. Advanced - Use the Advanced tab to adjust settings such as color. Printing from your Windows PC www.hp.com/photosmart 37 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 44
hp photosmart 1000 color printer user's guide Using the HP Photo Printing software If you have the HP Photo Printing software (Windows PC only) you can use the following information to get started. If you need more information, see the online help. To view the online help: - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 45
To... Create an album page www.hp.com/photosmart Printing from your Windows PC Follow these steps... You can create and print album pages by selecting one or more images and displaying them in different sizes and orientations. 1. Start the HP Photo Printing software. 2. Open files or acquire images - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 46
hp photosmart 1000 color printer user's guide To... Make reprints of your photos Follow these steps... You can make reprints of your photos in standard sizes, ranging from 8 x 10 inch to passport size. 1. Start the HP Photo Printing software. 2. Open files or acquire images. 3. Create reprints: • - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 47
in the album or reprints page, double-click the image. Adjust image Rotate right Printing from your Windows PC Delete Rotate left To... Adjust the exposure Adjust the color Rotate your image Follow these steps Clockwise controls to adjust the orientation of the image. www.hp.com/photosmart 41 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 48
hp photosmart 1000 color printer user's guide To... Scale your image Adjust the sharpness Follow these steps... 1. Click Scaling. 2. Click on the arrow to select the . • Close each dialog when you have finished adjusting the image. • Click Accept to save the changes. 42 www.hp.com/photosmart - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 49
To... Print from a software application Follow these steps... 1. From your software's File menu, select Page Setup, then select the appropriate Page Attributes. 2. From your software's File menu, select . 5. When you have finished selecting the settings, click Print. www.hp.com/photosmart 43 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 50
hp photosmart 1000 color printer user's guide To... Print from the desktop Follow these steps... 1. Select the document or documents you want to print. 2. Drag the document icons to the HP PhotoSmart printer icon on the desktop. The Print dialog displays. 3. Select the General print settings: • - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 51
can also adjust the ink density and dry time. Layout - Use the Layout panel to specify the number of pages printed on each piece of paper, or to specify the number of pieces of paper used to print a poster. You also use this panel to set up the HP PhotoSmart software for two-sided - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 52
hp photosmart 1000 color printer user's guide Two-sided printing When you are printing from your computer : 1. Install the Two-Sided Printing Module. If you need more information, see "Installing the Two-Sided Printing Module (optional)" on page 8. 2. Set up the HP PhotoSmart printer software. See - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 53
. Note: You only need to set up the printer software once. To set up the HP PhotoSmart printer software: 1. Open the HP PhotoSmart printer Toolbox: from the Windows Start menu, choose Programs, HP PhotoSmart, 1000, then HP PhotoSmart 1000 Series Toolbox. 2. Select the Configuration tab. 3. Make sure - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 54
Setup tab and select the print quality, paper type and paper size. 6. Select the Features tab, choose the paper orientation (Portrait or Landscape), then choose Two-Sided Printing. The HP PhotoSmart 1000 printer software second side by manually feeding the paper back into the printer, rather than - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 55
printer holds the paper in the output tray while the ink dries. When the ink is dry, the Two-Sided Printing Module pulls the paper back into the printer printing, remove the paper from the output tray. 5. Follow the instructions on the screen to determine how to place the paper back into the - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 56
once. To set up the HP PhotoSmart printer software: 1. From the Apple menu, select Chooser. 2. In the left side of the Chooser window, select the HP PhotoSmart icon. 3. In the right side of the Chooser window, click Setup. 4. In the Duplex Unit field, select Installed. 5. Click OK, then close the - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 57
Select Print Both Sides. The HP PhotoSmart 1000 printer software may have to increase the margin the second side by manually feeding the paper back into the printer, rather than using the Automatic Two-Sided Printing Module. OR • Select Two-sided safe margin in the Page Setup dialog. 6. Select a - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 58
hp photosmart 1000 color printer user's guide Manually reloading paper to print the second side 1. Click the drop down menu to select Layout. 2. Select Print Both Sides. 3. Select a binding option: • Book - if you - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 59
21. For more information on: • Deciding which photos to save, see "Deciding which photos to print" on page 26. • Choosing the photos on the printer's front panel, see"Choosing photos on the printer's front panel" on page 28. Choose Photos button Save button Saving photos www.hp.com/photosmart 53 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 60
hp photosmart 1000 color printer user's guide Saving photos from a memory card to your Windows PC You can save photos directly from your memory card to your Windows PC. You can use the HP PhotoSmart Save Utility or you can use Windows Explorer or My Computer to drag and drop files from the memory - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 61
printer's front panel" on page 28. • If you only want to save specific files (such as one photo and one non-photo file), access the memory card directly using Windows Explorer or My Computer. Click here to save your photos in a different folder on your computer's hard drive www.hp.com/photosmart - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 62
hp photosmart 1000 color printer user's guide Saving photos from a memory card to your Macintosh You can save photos directly from a memory card to your Macintosh. You can use the HP PhotoSmart Photo Saver or you can use Finder to drag and drop files from the memory card to a location on your - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 63
directly from the desktop. Saving photos using infrared If your digital camera has HP JetSend infrared capability (such as the HP PhotoSmart C500), you can transfer your photos directly from your digital camera to the printer for fast wireless saving. When you use infrared to transfer photos, your - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 64
hp photosmart 1000 color printer user's guide To... Send photos to the printer Follow these steps... 1. Using your digital camera, select the photos you want to save. See your digital camera documentation for details on selecting photos. 2. Aim - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 65
can use the HP PhotoSmart 1000 Toolbox to help take care of your printer. Be sure to keep the print cartridges fresh (don't let them sit unused for long periods of time) and keep the printer clean and in good condition. Using the HP PhotoSmart Toolbox (Windows PC) Use the HP PhotoSmart Toolbox to - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 66
hp photosmart 1000 color printer user's guide To... Open the Toolbox using a Windows PC Follow these steps... • From the Windows Start menu, select Programs, HP PhotoSmart 1000 Series, HP PhotoSmart 1000 Series Toolbox. OR • From the printer Properties, select the Services tab, then click Open the - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 67
to: • Select the printer. • Print a WOW! sample page to see the printer's photo print quality. • Check the ink level of the print cartridges. • Print a Calibrate the printer to align the print cartridges. • Find technical support via links to HP Customer Care. Using the HP PhotoSmart Utility ( - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 68
hp photosmart 1000 color printer user's guide Cleaning the printer Materials you will need Before you begin, make sure you have the following: • Cotton swabs or any soft material that will not leave fibers. • Distilled, filtered, or bottled water. • Paper to set the print cartridges on while you - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 69
To clean the print cartridges manually: 1. Remove the print cartridges. If you need more information, see "Replacing or installing print cartridges" on page 9. Note: To keep the ink from drying out, make sure you replace the print cartridges in the printer within thirty minutes. 2. Grasp one of the - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 70
hp photosmart 1000 color printer user's guide Cleaning the print cartridge cradle If you notice vertical streaks or lines on your prints, the print cartridge cradles may need to be cleaned. Note: Be careful not to get ink on your hands or clothing. To clean the print cartridge cradles: 1. Remove the - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 71
"Automatic two-sided printing solutions" on page 84. • The printer cannot establish communication with the other infrared device. See "Infrared (IR) solutions" on page 86. • There is an error message on the printer's LCD. See "Error messages" on page 87. Troubleshooting www.hp.com/photosmart 65 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 72
. See the inside back cover of this guide for contact information. Windows PC Remove the printer software and then reinstall it. • Insert the printer software CD into the computer. • Click Remove HP PhotoSmart 1000 Series software. • Follow the instructions on your computer screen to uninstall the - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 73
then follow the instructions on your computer screen. 2. Close any active virus protection programs. 3. Exit all software programs. 4. Reinstall the printer software. If you are still having problems with the software installation, see the inside back cover of this guide for HP Customer Care contact - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 74
cable in before installing the software. 1. Disconnect the USB cable from your printer and your computer. 2. Remove the printer software and then reinstall it. • Insert the printer software CD into the computer. • Click Remove HP PhotoSmart 1000 Series software. • Follow the instructions on your - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 75
Troubleshooting Problem Possible cause Solution When I connect a USB cable between the printer and my computer, the "New Hardware Wizard" message does not appear. (Windows PC only) You may not be using Windows 98, 2000, or Me. Make sure your computer's operating system is Windows 98, 2000, or - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 76
hp photosmart 1000 color printer user's guide Problem Possible cause Solution When I connected a USB cable between the printer and my computer, the "New Hardware Wizard" message appeared once, but the printer did not install. Now the "New Hardware Wizard" will not appear again. (Windows PC only) - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 77
Troubleshooting Problem The printing is very software programs. You may be using outdated printer software. Check the printer driver you are using. Check HP's Web site for the most recent software updates. See the inside back cover of this guide than text documents. www.hp.com/photosmart 71 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 78
hp photosmart 1000 color printer user's guide Problem Possible cause Solution The printing is very slow. You may have chosen 2400 x 1200 dpi. You may be trying to print a photo. Windows PC • In Printer Properties, in Photo Paper Printing, select PhotoREt instead of 2400 x 1200 dpi, then print - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 79
paper tray correctly. The printer's top cover may Close the printer's top cover. be open. A problem may exist with Replace the print cartridge. one of the print cartridges. The printer may still be processing information. See "The printing is very slow." on page 71. www.hp.com/photosmart 73 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 80
hp photosmart 1000 color printer user's guide Problem No page came out of the printer. (continued on next page) Possible cause Solution There may be a paper jam. 1. Check the printer's LCD for any instructions. 2. Pull the paper out of either the paper tray or the output tray. • If you were - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 81
Troubleshooting Problem No page came out of the printer. Possible cause Solution There may be a paper jam in the Automatic Two-Sided Printing Module. 1. Turn your printer off. 2. Press the button on top of the Automatic Two-Sided Printing Module and lower the access door. 3. Gently pull the - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 82
hp photosmart 1000 color printer user's guide Problem Possible cause Solution A blank page came out of the printer. You may be out of ink. You may have forgotten to remove the vinyl tape from the print cartridge. Replace the print cartridge. Make sure you have removed the protective piece of - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 83
sure you have selected the correct paper size on the Setup tab of Printer Properties. Macintosh • Make sure you have selected the correct paper size in the Page Setup dialog. You may have selected the Make sure the margins are within the printable areas. wrong margins. www.hp.com/photosmart 77 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 84
hp photosmart 1000 color printer user's guide Problem Possible cause Solution Parts of the document are missing or are in the wrong place. You may have accidentally left Poster Printing on. Windows PC • Uncheck Poster Printing on the Features tab of Printer Properties. Macintosh • Uncheck - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 85
Troubleshooting Problem Print quality is poor. (continued on next page) Possible cause Solution You may be running out of ink. Windows PC • Check the print cartridge status in the HP PhotoSmart Toolbox. Macintosh • Check the print cartridge status in the HP PhotoSmart Utility. If you are - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 86
hp photosmart 1000 color printer user's guide Problem Print quality is poor. (continued on next page) Possible cause Your print cartridges may be out of alignment. You may be printing in Draft mode. Solution Windows PC • If the color and black ink are not lining up on the printed page, go to the - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 87
Problem Print quality is poor. Troubleshooting Possible cause Solution If you have smearing, you may be using too much ink. Windows PC 1. Click Normal or Draft instead of Best on the Setup tab. 2. Reduce the amount of ink by going to the Advanced tab and using the Ink Volume slider. 3. Increase - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 88
hp photosmart 1000 color printer user's guide Problem Photos are not Windows PC 1. Go to the Setup tab in the printer software. 2. Select the appropriate HP Photo Paper as the Paper Type. See the paper's packaging. 3. Select the photo paper's size as the Paper Size. Macintosh 1. From the Page Setup - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 89
Troubleshooting Problem Photos are not printing correctly. Banners are not printing correctly. Possible cause Solution You may not have selected Best print quality. Windows PC 1. In the Printer Properties, select the Setup tab. 2. Select Best print quality. Macintosh 1. In the Print dialog, - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 90
hp photosmart 1000 color printer user's guide Automatic two-sided printing solutions Problem Possible cause Solution Windows PC In the Two-Sided Printing section of the Features tab, the Automatic option is missing. The Automatic Two-Sided Printing Module is not enabled - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 91
Troubleshooting Problem Possible cause Solution HP's Web site for a list of supported paper types. Windows PC When Automatic two-sided printing is selected on the Features tab, the paper size automatically changes. The paper size selected on the Setup tab in Printer Properties is not supported - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 92
hp photosmart 1000 color printer user's guide Infrared (IR) solutions Problem A connection cannot be established or the transmission seems to be taking longer than usual. A connection cannot be established or the transmission seems to be taking longer than usual. The printer prints only part of a - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 93
Error messages Troubleshooting LCD Message Problem Solution Some photos are corrupted. The printer detects that one . Printer memory is full. Press OK. The printer runs out of memory to store photos sent using infrared. Press OK/Yes and send the photos one by one. www.hp.com/photosmart 87 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 94
hp photosmart 1000 color printer user's guide LCD Message Problem Solution Some photos are not on the card. Job was cancelled. Press OK. Some photos are not on the card. Check the DPOF file. Press OK. At the begining of the print job or during the print job, the printer checks the photo - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 95
Troubleshooting LCD Message Problem Solution Paper is too long. See PC screen. Paper Module. 3. Reinstall the rear access door. 4. Change the software settings from Automatic to Manual. 5. Manually feed the paper into the printer for two-sided printing. Wrong paper size. Cropping may occur. - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 96
hp photosmart 1000 color printer user's guide LCD Message Memory card in backwards. Card is not fully inserted. Push card in a little more. Problem The memory card was inserted backwards. The memory card was not inserted correctly. Solution See "Inserting a memory card" on page 21 for more - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 97
Cartridges with 1000 Windows 98, 2000, Me, and Mac OS 8.6 or higher only), infrared (IR) 600 dpi with REt (Resolution Enhancement Technology) HP PhotoREt lll (up to 2400 x 1200 dpi) REt (Resolution Enhancement Technology) Drop on-demand thermal inkjet printing 1 black, 1 color www.hp.com/photosmart - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 98
hp photosmart 1000 color printer user's guide Prints Color Technology, Color Print languages System Requirements Dimensions Weight Yes HP PhotoREt lll, HP ColorSmart III, HP SmartFocus, Automatic Contrast Enhancement HP PCL 3 enhanced Windows (95, 98, Me, NT 4.0, 2000): Pentium 233, 64-128 MB RAM, - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 99
Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Japan Korea www.hp.com/photosmart 93 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 100
hp photosmart 1000 color printer user's guide Hewlett-Packard Limited Warranty Statement HP Product Duration of Limited Warranty HP Photo Printing software HP PhotoSmart 1000 color printer 90 Days 1 Year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 101
any instructions for installing patches or upgrades), provided that all other products (e.g. hardware, software, firmware) used in combination with such HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty extends through January 31, 2001. www.hp.com/photosmart - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 102
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Appendix Connecting your printer Connecting the printer to your Windows PC You can use the HP PhotoSmart printer with a Windows PC or a Macintosh. For system requirements, see the following page. Note: We recommend that you connect the printer directly to your Windows PC for the best results. - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 104
hp photosmart 1000 color printer user's guide System requirements Component Operating system Processor RAM Free disk space Video display CD-ROM Recommended Windows 95, 98, Me, NT 4.0, 2000 Pentium 233 MHz 64-128 MB 200-500 MB 800x600, 16-bit or higher 4x or better 98 www.hp.com/photosmart - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 105
to the computer, using the USB cable you purchased. 2. Plug in the printer, using the power cord that came in the package. 3. On the printer front panel, press Power to turn the printer on. 4. Install the print cartridges and load paper. 5. Install the printer software. www.hp.com/photosmart 99 - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 106
hp photosmart 1000 color printer user's guide Connecting the printer to your Macintosh You will need a USB cable to connect the HP PhotoSmart printer to your computer's USB port. This cable is available where you purchased your printer or at most computer supply stores, and must be purchased - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 107
and the other end into an electrical power outlet, as shown in the diagram. Installing the printer software How you install the HP PhotoSmart 1000 printer software depends on the computer system you are using. See the software installation instructions included in the box for more information. www - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 108
hp photosmart 1000 color printer user's guide 102 www.hp.com/photosmart - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 109
cartridge holders 64 print cartridges 62 printer 64 CompactFlash memory card 21 Connecting printer to a Macintosh 100, 101 to a power source 101 www.hp.com/photosmart to a Windows HP JetSend infrared file transfer 32 infrared protocol 24 HP Photo Printing software (Windows) 38 HP PhotoSmart Utility - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 110
hp photosmart 1000 color printer user's guide M Macintosh connecting the printer 54 selecting photos to print 28 types supported 21 N Non-photo files, saving printer to 101 light 7 Previewing your document 37, 45 Print cartridge holders 9 cleaning 64 Print cartridges cleaning 62 installing 9 Printer - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 111
17 Troubleshooting 65 Two-sided printing selecting 46 setting up the software (Macintosh) 50 setting up the software (PC) 47 Two-Sided Printing Module installing 8 using 46 U Unpacking your printer 2 W Warranty 94, 95 Windows PC connecting the printer 97 HP Photo Printing software 38 printing - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 112
hp photosmart 1000 color printer user's guide 106 www.hp.com/photsmart - HP Photosmart 1218 | HP Photosmart 1000 Printer - (English) User Guide - Page 113
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