HP Photosmart 2570 Read this First - Page 1

Before you install the HP All-in-One on a network using Windows, READ THIS FIRST! If you are installing your HP All-in-One on a network with the Windows Firewall enabled, you must unblock the HP software as described below. In addition, you must temporarily disable any other (third-party) software firewalls. Otherwise, when you attempt to install the HP software, a Printer Not Found error might appear and you will not be able to use your HP All-in-One on the network. If you already attempted to install the software and the Printer Not Found error appeared, see Printer Not Found screen below for information. What is a software firewall? A software firewall is a program that protects your computer and alerts you when it blocks any access to the network. The HP software is not a threat to your computer in any way, but the firewall will prevent it from being installed unless you unblock the HP software. Windows Firewall When you install the HP software with the Windows Firewall enabled, one or more Windows Security Alert messages might appear. If this happens, click the Unblock button. Click Unblock Third-party software firewall Third-party firewalls such as Symantec™, McAfee®, and ZoneAlarm® might block the successful installation of the HP software. For best results, disable the third-party software safely and temporarily as follows: 1. Disconnect the cable to the Internet from your router, modem, or gateway. 2. Look at the Windows system tray in the lower right side of the screen. If the firewall has an icon there, try right-clicking the icon to display a menu. Then select an appropriate option such as Disable. 3. When you have successfully installed the HP software, re-enable the firewall and reconnect your cable to the Internet. For the latest information on third-party firewalls and answers to Frequently Asked Questions, see www.hp.com/support. Select your HP All-in-One from the drop-down list. (Example: Photosmart 2575, then select Firewalls.) See other side