HP Photosmart 2570 User Guide - Page 44

The Printer Not Found screen appears during installation, Turn on the HP All-in-One.

Page 44 highlights

(continued) The Printer Not Found screen appears during installation The Ethernet cable is not plugged in to the router, switch, or hub, or the cable is defective. Solution: Try reinserting the cables. Or, if necessary, try a different cable. The HP All-in-One is assigned an AutoIP address instead of DHCP. Solution: This indicates that the HP All-in-One is not connected properly to the network. Check the following: ● Make sure all cables are connected properly and securely. ● If the cables are connected properly, your access point, router, or home gateway may not be sending an address. If this is the case, you might need to reset the device. ● Make sure your HP All-in-One is on the correct network. The HP All-in-One is on the wrong subnet or gateway. Solution: Print a network configuration page, and verify that the router and HP Allin-One are on the same subnet and gateway. For more information, see View and print network settings. The HP All-in-One is not turned on. Solution: Turn on the HP All-in-One. Network setup User Guide 41

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The Printer Not Found screen appears during installation
The Ethernet cable is not plugged in to the router, switch, or hub, or the cable is
defective.
Solution
: Try reinserting the cables. Or, if necessary, try a different cable.
The HP All-in-One is assigned an AutoIP address instead of DHCP.
Solution
: This indicates that the HP All-in-One is not connected properly to the
network.
Check the following:
Make sure all cables are connected properly and securely.
If the cables are connected properly, your access point, router, or home
gateway may not be sending an address. If this is the case, you might need to
reset the device.
Make sure your HP All-in-One is on the correct network.
The HP All-in-One is on the wrong subnet or gateway.
Solution
: Print a network configuration page, and verify that the router and HP All-
in-One are on the same subnet and gateway. For more information, see
View and
print network settings
.
The HP All-in-One is not turned on.
Solution
: Turn on the HP All-in-One.
(continued)
User Guide
41
Network setup