HP Photosmart 318 HP Photosmart 318 Digital Camera - (English) User Guide - Page 68
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Problem Possible cause Solution The computer does not recognize the camera and the automatic image unload does not start. The camera is not configured correctly for the type of computer you have. Open the Setup menu and check the PC Connect Mode setting: • If you are using a Windows computer, make sure PC Connect Mode is set to Digital Camera. • If you are using a Macintosh computer, make sure PC Connect Mode is set to Disk Drive. You have not taken any new pictures since the last time you unloaded images to your computer. When you unload images to your computer, the images are still stored in the camera until you delete them. If you take new pictures and then unload images again, the automatic unload software ignores the old images. If you have no new images in your camera when you connect it to the computer, the automatic unload does not take place. Your Macintosh computer has an older version of OS 8.6, which does not support USB mass storage. Go to the Support section of www.apple.com and download the USB Mass Storage Support (version 1.3.5) update. Error messages If an error message appears on the image display, try one of the following solutions. Error message BAD CF CARD! BATTERIES ARE TOO LOW FOR LIVE VIEW Possible cause The CF memory card is damaged. Power in the batteries is insufficient for you to preview your pictures. However, you can take pictures or review your images. Solution Reformat the CF memory card or replace the card. Press the button to turn the image display off and use the viewfinder to frame your pictures. 60 HP photosmart 318 User Guide