HP Photosmart C6324 Setup Guide - Page 9
USB Troubleshooting
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USB Troubleshooting www.hp.com/support Problem: (Windows) The Microsoft Add Hardware screen appears. Action: Cancel all screens. Unplug the USB cable, and then insert the green HP All-in-One CD. Refer to section A. Problem: (Windows only) You did not see the screen prompting you to connect the USB cable. Action: Cancel all screens. Remove, and then re-insert the green HP All-in-One CD. Refer to section A. Problem: (Windows only) The Device Setup Has Failed To Complete screen appears. Action: Unplug the device and plug it in again. Check all connections. Make sure the USB cable is plugged into the computer. Do not plug the USB cable into a keyboard or a non-powered USB hub. Refer to section A. HP Photosmart C6300 All-in-One series • 9
HP Photosmart C6300 All-in-One series • 9
www.hp.com/support
USB Troubleshooting
Problem:
(Windows) The Microsoft Add Hardware screen appears.
Action:
Cancel all screens. Unplug the USB cable, and then insert the green
HP All-in-One CD. Refer to section A.
Problem:
(Windows only) You did not see the screen prompting you to
connect the USB cable.
Action:
Cancel all screens. Remove, and then re-insert the green
HP All-in-One CD. Refer to section A.
Problem:
(Windows only) The
Device Setup Has Failed To Complete
screen
appears.
Action:
Unplug the device and plug it in again. Check all connections.
Make sure the USB cable is plugged into the computer. Do not plug the
USB cable into a keyboard or a non-powered USB hub. Refer to section A.