HP Point of Sale rp5000 Troubleshooting Guide (2nd Edition) - Page 4
POST Diagnostic Front Panel LEDs and Audible Codes .A-11, POST Numeric Codes and Text Messages .A-2
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Contents Solving Memory Problems 2-32 Solving Processor Problems 2-33 Solving CD-ROM and DVD Problems 2-34 Solving HP Drive Key Problems 2-36 Solving Software Problems 2-37 Contacting Customer Support 2-38 A POST Error Messages POST Numeric Codes and Text Messages A-2 POST Diagnostic Front Panel LEDs and Audible Codes A-11 B Password Security and Resetting CMOS Resetting the Password Jumper B-2 Clearing and Resetting CMOS B-3 Resetting the CMOS Jumper B-3 Using Computer Setup to Reset CMOS B-5 Index iv www.hp.com Troubleshooting Guide
iv
www.hp.com
Troubleshooting Guide
Contents
Solving Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–32
Solving Processor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–33
Solving CD-ROM and DVD Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–34
Solving HP Drive Key Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–36
Solving Software Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–37
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–38
A
POST Error Messages
POST Numeric Codes and Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
POST Diagnostic Front Panel LEDs and Audible Codes . . . . . . . . . . . . . . . . . . . . . . A–11
B
Password Security and Resetting CMOS
Resetting the Password Jumper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B–2
Clearing and Resetting CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B–3
Resetting the CMOS Jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B–3
Using Computer Setup to Reset CMOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B–5
Index