HP Presario 8000 Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 48

getting help help and support center Information about your PC is in the onscreen Help and Support Center (select models only). Here you can find links to driver updates, access to technical support options, and information about commonly asked questions. To open the Help and Support Center: 1 Press the Help button (select models only) on your keyboard. Or Click Start on the taskbar and choose Help and Support. 2 Choose Compaq Presario PC Help. instant support When you need assistance to solve a PC-related problem, use Instant Support (select models only). With Instant Support you can run tests or submit a problem for help over the Internet. When you submit a problem, you communicate over the Internet with a Support analyst who works with you on solving the problem. To start Instant Support: 1 Click Start on the taskbar. 2 Click Help and Support. 3 Click Instant Support. 4 Click Request Help. 5 Follow the onscreen instructions to run a test or submit a problem. (Your PC must be connected to the Internet to submit a problem.) getting help 41