HP Presario CQ4000 Warranty

Warranty and License Information Updates

To Our Valued Customer

Please note the following changes and upgrades to the

Limited Warranty and Support

Guide

of your new PC.

Hardware Limited Warranty Statement

DURATION OF LIMITED WARRANTY

Hardware — Parts (Limited):

3 years

Hardware — Labor:

1 year

Phone assistance to get you up and running:

30 days

Register Your PC

It is always best to register your PC; this allows for quicker help when you need it. You can

register your PC on the Web at:

If Necessary: Get Repair

If your PC needs to be repaired or to have parts replaced, the HP Customer Care Center

will make arrangements to fix your PC.

There are a few limitations and exclusions to this warranty (as well as some important

details), which are described in the following section.

Parts Limitations

The following parts are covered for 3 year warranty: CPU, Memory, Motherboard, HDD,

ODD, Graphics Card, Power Supply, Card Reader and LCD Monitor. All other parts are

limited to 1 year warranty.

Obtaining Hardware Warranty Repair Service

For the duration of the warranty period, repair service includes Carry-in Warranty Service

and Pickup and Return Warranty Service as described in the

Limited Warranty and Support

Guide

. To obtain Hardware Warranty Service, call the Customer Care Center at the phone

number listed in the

Limited Warranty and Support Guide

. You must be prepared to supply

the proof-of-purchase date.

The time it takes to repair your computer will vary based upon location and circumstances.

The phone agent can supply more details.

There are no Customer Replaceable Parts or In-Home Services for your PC.

These services are provided to you during the first year. There is a fee for repair in years

two and three.