HP Presario CQ4000 Warranty - Page 1
HP Presario CQ4000 - Desktop PC Manual
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Warranty and License Information Updates To Our Valued Customer Please note the following changes and upgrades to the Limited Warranty and Support Guide of your new PC. Hardware Limited Warranty Statement DURATION OF LIMITED WARRANTY Hardware - Parts (Limited): 3 years Hardware - Labor: 1 year Phone assistance to get you up and running: 30 days Register Your PC It is always best to register your PC; this allows for quicker help when you need it. You can register your PC on the Web at: http://www.hp.com/tw/register If Necessary: Get Repair If your PC needs to be repaired or to have parts replaced, the HP Customer Care Center will make arrangements to fix your PC. There are a few limitations and exclusions to this warranty (as well as some important details), which are described in the following section. Parts Limitations The following parts are covered for 3 year warranty: CPU, Memory, Motherboard, HDD, ODD, Graphics Card, Power Supply, Card Reader and LCD Monitor. All other parts are limited to 1 year warranty. Obtaining Hardware Warranty Repair Service For the duration of the warranty period, repair service includes Carry-in Warranty Service and Pickup and Return Warranty Service as described in the Limited Warranty and Support Guide. To obtain Hardware Warranty Service, call the Customer Care Center at the phone number listed in the Limited Warranty and Support Guide. You must be prepared to supply the proof-of-purchase date. The time it takes to repair your computer will vary based upon location and circumstances. The phone agent can supply more details. There are no Customer Replaceable Parts or In-Home Services for your PC. These services are provided to you during the first year. There is a fee for repair in years two and three.