HP Presario S3000 Getting Started Compaq Presario S and 8000 Series Computer - Page 102

Internet Access

Page 102 highlights

Finding Help & Support Internet Access Symptom Cannot connect to the Internet. 7-16 Problem Internet Service Provider (ISP) account is not set up properly. Modem is not set up properly. Web browser is not set up properly. Solution Verify Internet settings, or contact your ISP for assistance. Reconnect the modem, verifying connections: Note that your PC may also have a network interface adapter (also called a network interface card, or NIC) that connects to a LAN (local area network). Although it looks similar to the modem connector, the RJ-45 network connector is not the same. Verify that you are using the modem connector. Do not connect a telephone cable to the NIC. Do not plug a network cable into a telephone line; doing so may damage the NIC. Verify that the Web browser is installed and set up to work with your ISP. Getting Started

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158

7–16
Getting Started
Finding Help & Support
Internet Access
Symptom
Problem
Solution
Cannot connect to the
Internet.
Internet Service Provider
(ISP) account is not set up
properly.
Verify Internet settings, or contact your ISP for
assistance.
Modem is not set up
properly.
Reconnect the modem, verifying connections: Note that
your PC may also have a network interface adapter
(also called a network interface card, or
NIC
) that
connects to a LAN (local area network). Although
it looks similar to the modem connector, the RJ-45
network connector is not the same. Verify that you
are using the modem connector. Do not connect a
telephone cable to the NIC. Do not plug a network
cable into a telephone line; doing so may damage
the NIC.
Web browser is not
set up properly.
Verify that the Web browser is installed and set up to
work with your ISP.