HP Presario S7000 Compaq Presario Desktop Products - Warranty and Support Guid - Page 3

Software Support

Page 3 highlights

Don't Forget to Register! Registering your Compaq product is quick, easy, and offers you access to subscriptions and notifications such as: • E-mail updates containing notifications about product enhancements, the most recent support alerts and driver updates specific to the product(s) you own. • The newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at http://subscription.support.hp.com to explore a sample newsgram. You can register your computer by visiting us online at www.register.hp.com Compaq Support Process Compaq offers a wide variety of service and support options that are available around the clock for Compaq customers with products that are either in or out of warranty. If you have a question or a problem arises, for the fastest service we suggest that you seek assistance from Compaq service and support in the following manner. 1 Use the Help and Support features that are installed with your product and refer to your product documentation for specific instructions and troubleshooting information. 2 Visit Compaq online service and support at www.compaq.com/consumersupport Compaq online service and support is available to all Compaq customers for the life of their Compaq products. It is always available and is your fastest source for up-todate product information and expert assistance that includes: • Fast access to qualified online support specialists. • Lifetime access to customer communities where you can join discussions, review information, and collaborate with other users just like yourself. • Software and driver updates for your product. • Valuable product and troubleshooting information for common problems. • Proactive product updates, support alerts, and newsgrams are available when you register your product. 3 Contact Compaq Customer Care by phone 24 hours a day, seven days a week in both English and Spanish (U.S. only) via 1-(800)-652-6672 [1-(800)-OK Compaq]. Canadian customers can reach us at the same number for support in both English and French. When you call please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period. Software Support America Online U.S.: 1-888-346-3704 - Canada: 1-888-265-4357 www.aol.com AT&T WorldNet 1-800-400-1447 - www.att.net CompuServe 2000 1-800-944-9871 - www.compuserve.com Corel www3.corel.com Detto Technologies 1-866-338-8663 - www.detto.com EarthLink Dial-up customer service: 1-800-890-6356 Dial-up technical support: 1-800-890-5128 Broadband customer service and technical support: 1-888-829-8466 www.earthlink.net InterVideo 510-651-0888 www.intervideo.com/home Microsoft Network 1-800-386-5550 - www.support.msn.com MusicMatch www.musicmatch.com Quicken Basic (Intuit) 1-900-555-4688 - www.intuit.com Veritas (only CD-RW and DVD+RW/+R models) www.veritas.com Yahoo! - User Support www.yahoo.com 3

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14

3
Don’t Forget to Register!
Registering your Compaq product is quick, easy, and offers
you access to subscriptions and notifications such as:
E-mail updates containing notifications about product
enhancements, the most recent support alerts and driver
updates specific to the product(s) you own.
The newsgram, our monthly online magazine packed full
of product news, support tips, project ideas, and much
more. Visit us at
to explore a sample newsgram.
You can register your computer by visiting us online at
www.register.hp.com
Compaq Support Process
Compaq offers a wide variety of service and support
options that are available around the clock for Compaq
customers with products that are either in or out of warranty.
If you have a question or a problem arises, for the fastest
service we suggest that you seek assistance from Compaq
service and support in the following manner.
1 Use the Help and Support
features that are installed
with your product and refer to your product
documentation for specific instructions and
troubleshooting information.
2 Visit Compaq online service and support
at
www.compaq.com/consumersupport
Compaq online service and support is available to all
Compaq customers for the life of their Compaq products.
It is always available and is your fastest source for up-to-
date product information and expert assistance that
includes:
Fast access to qualified online support specialists.
Lifetime access to customer communities where you
can join discussions, review information, and
collaborate with other users just like yourself.
Software and driver updates for your product.
Valuable product and troubleshooting information for
common problems.
Proactive product updates, support alerts, and
newsgrams are available when you register your
product.
3 Contact Compaq Customer Care
by phone 24 hours a
day, seven days a week in both English and Spanish (U.S.
only) via
1-(800)-652-6672
[1-(800)-OK Compaq].
Canadian customers can reach us at the same number for
support in both English and French. When you call please
have your product model number, serial number, and date
of purchase available. Telephone support is free during your
limited warranty period.
Software Support
America Online
U.S.: 1-888-346-3704 — Canada: 1-888-265-4357
www.aol.com
AT&T WorldNet
1-800-400-1447 — www.att.net
CompuServe 2000
1-800-944-9871 — www.compuserve.com
Corel
www3.corel.com
Detto Technologies
1-866-338-8663 — www.detto.com
EarthLink
Dial-up customer service: 1-800-890-6356
Dial-up technical support: 1-800-890-5128
Broadband customer service and technical support:
1-888-829-8466
www.earthlink.net
InterVideo
510-651-0888
www.intervideo.com/home
Microsoft Network
1-800-386-5550 — www.support.msn.com
MusicMatch
www.musicmatch.com
Quicken Basic
(Intuit)
1-900-555-4688 — www.intuit.com
Veritas
(only CD-RW and DVD+RW/+R models)
www.veritas.com
Yahoo! — User Support
www.yahoo.com