HP Presario SR1300 Warranty and Support Guide

HP Presario SR1300 - Desktop PC Manual

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  • HP Presario SR1300 | Warranty and Support Guide - Page 1
    your PC. Click the documentation icon on your desktop, or click Start, All Programs, and click Documentation. Warranty and Support Guide 1 Year Parts and Labor IMPORTANT NOTE At Compaq, we take pride in our ability to service your needs. We have specialists available to help you with your technical
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    is preinstalled on your PC. Click Start, select All Programs, select PC Help & Tools, and then click PC-Doctor. Contact Numbers United Kingdom Technical Support http://www.hp.com/cposupport/loc/ regional.html 0870 010 4320 (U.K.) (8 p/ min) Or 1890 92 39 02 (Republic of Ireland) For PCs bought from
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    Troubleshooting For help on problems you may be experiencing when you install your PC, refer to the following pages for possible solutions. Symptom describes the sign or warning message for the type of problem. Problem identifies one or more reasons why the symptom may have occurred. Solution
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    Access Symptom Cannot connect to the Internet. Problem Internet Service Provider (ISP) account is not set up mouse. Press the Help ? button on the keyboard to open the Help and Support Center, or contact Support for replacement details. Replace the two AA alkaline batteries in the wireless keyboard;
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    if the light is not on, refer to the Warranty and Support Guide to contact Support. Connect the monitor to the PC, plug it in, and turn PC to copy the operating system into its memory and to clear some tracking information. This may eliminate some problems that can remain after performing a Restart.
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    , type System Restore into the Search box in Help and Support. • Application and Driver Recovery If the problem with the PC seems to be with only one program or one driver, it may be that the application program or the driver program is damaged. You can reinstall individual factory-installed
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    your PC by using the Compaq Recovery CD-DVD Creator program before you experience any problem. The recovery discs set may also be ordered at a charge through Support. Refer to the Support contact information in this guide. The recovery discs set is a complete image of the original PC hard disk drive
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    Recovery Tools CD, you can use it to: • Read instructions to use each utility on the Recovery Tools CD. • Start System Restore into the Search box in Help and Support. To Start System Restore: 1 Close all open an individual factory-installed application or driver accidentally gets erased or damaged,
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    application program to install, and then click Install. 9 Follow the onscreen instructions. 10 Repeat steps 7 to 9 to install other drivers or applications. 11 When you have finished recovering applications or drivers, close the Application Recovery program. Then click Start, click Turn Off Computer
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    System Recovery to reinstall the operating system, programs, and drivers from the recovery discs. However, you must reinstall any 6 The PC starts the recovery; wait for the onscreen instructions to display, and then follow those instructions. • For standard recovery, press R. Choose Next to proceed
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    the Software Product into Your Computer's temporary memory (RAM) for purposes of using the Software Product. b. Storage. You affiliates may collect and use technical information you provide in relation to support services related to the Software Product. HP agrees not to use this
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    Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. © 2004 Hewlett-Packard Development Company, L.P. The information contained herein
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    subject to registration requirements in the country/region of purchase. If so, your HP authorised service provider can provide you with details. This Limited Warranty applies only to HP-branded and occurs as a result of your failure to follow the instructions intended for the HP Hardware Product. 13
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    ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF
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    below are the types of warranty support service that may be applicable to the HP Hardware Product you have purchased. Carry-in Warranty Service Hardware service during the warranty period can be obtained by returning your PC to a Compaq Presario PC authorised service provider. Below are the names
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    may be covered by export controls issued by the United States or other governments. Service Upgrades HP has a range of additional support and service coverage for your product that can be purchased locally. However, some support and related products may not be available in all countries/regions. For
  • HP Presario SR1300 | Warranty and Support Guide - Page 17
    in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support Contact your authorised HP dealer or Authorised Service Provider and be sure to have the following
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    DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: Hewlett-Packard Company 10500 Ridgeview Court Cupertino, CA 95014 declares, that the product(s) Product:
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    countries/regions, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance. 19
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    of this modem is 1. REN is a guide to the maximum number of apparatuses that can approved for connection to UK private speechband services. This modem does not support the automatic redial function. Any other interference, please ensure that all manually programmed telephone numbers are correctly
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    telephone cable into the Network Interface Card (NIC) receptacle. SAVE THESE INSTRUCTIONS Additional Safety Information This product has not been evaluated for connection to an as telephone lines), networks, or modems before performing any service procedures. Failure to do so may result in personal
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    performance procedures other than those specified in the Upgrading and Servicing Guide may result in hazardous radiation exposure. To prevent direct exposure information with regard to proper electrical grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-
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    © 2004 Hewlett-Packard Development Company, L.P. Printed in
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Your documentation is on your PC. Click the
documentation icon on your desktop, or click
Start
,
All Programs
, and click
Documentation
.
Warranty and
Support Guide
±
1 Year Parts and Labor
IMPORTANT NOTE
At Compaq, we take pride in our ability to service your needs. We have specialists available
to help you with your technical support questions as they arise via the Web or phone (see
Contact Numbers chart within this document). As our valued customer, we want to make sure
that your support needs are met and any issues resolved as quickly as possible.
The information in this document is subject to change without notice.
Before contacting Compaq Customer Support Center, it’s important to have the following
information handy. Please take a moment to write down your product information for future
reference.
Product Name: _________________________________________________________________
Model Number: ________________________________________________________________
Serial Number: _________________________________________________________________
Purchase Date: _________________________________________________________________