HP Presario V1000 HP Compaq nx5000 Notebook PC - Maintenance and Service Guide - Page 78

Flowchart 2.11-No OS Loading, Hard Drive, Part 2, System Restore

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Troubleshooting Flowchart 2.11-No OS Loading, Hard Drive, Part 2 Continued from Flowchart 2.10-No OS Loading, Hard Drive, Part 1. Reseat hard drive. N CD or diskette in drive? Y 1. Replace hard drive. 2. Replace system board. Y Hard drive accessible? Done Remove diskette and reboot. N Run FDISK. Y Boot from hard drive? N Done N Boot from diskette drive? Y Go to Flowchart 2.13-No OS Loading, Diskette Drive. N Hard drive accessible? Y Go to Flowchart 2.12-No OS Loading, Hard Drive, Part 3. Done N Hard drive partitioned? Y N Create partition, then format hard drive to bootable C:\ prompt. Hard drive formatted? Y Format hard drive and bring to a bootable Y C:\ prompt. Notebook booted? N Go to Flowchart 2.12-No OS Loading, Hard Drive, Part 3. Load OS using System Restore CD (if applicable). Maintenance and Service Guide 2-21

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Troubleshooting
Maintenance and Service Guide
2–21
Flowchart 2.11—No OS Loading, Hard Drive, Part 2
Continued from
Flowchart
2.10—No OS
Loading, Hard
Drive, Part 1.
Reseat
hard drive.
Done
CD or
diskette in
drive?
1. Replace hard
drive.
2. Replace system
board.
Go to
Flowchart
2.13—No OS
Loading, Diskette
Drive.
Load OS using
System Restore
CD (if applicable).
Format hard drive
and bring to
a bootable
C:\ prompt.
Create partition,
then format hard
drive to bootable
C:\ prompt.
Boot
from diskette
drive?
Remove
diskette and
reboot.
Y
N
Boot
from
hard drive?
Y
N
Y
N
Hard drive
accessible?
Y
N
Hard drive
accessible?
Done
Run FDISK.
Y
N
Hard drive
partitioned?
Hard drive
formatted?
Y
N
Y
N
Notebook
booted?
Done
Y
N
Go to
Flowchart
2.12—No OS
Loading, Hard
Drive, Part 3.
Go to
Flowchart
2.12—No OS
Loading, Hard
Drive, Part 3.