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HP Pro 3410 Micro Maintenance & Service Guide Pro 3400 3405 3410 3500 3505 - Page 38

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Description Graphics adapters for use in models with Windows 8 AMD Radeon HD 7570 2-GB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models AMD Radeon HD 7450 1-GB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models AMD Radeon HD 7350 512MB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models nVidia GeForce GT630 2-GB graphics adapter, full height for use in 3500/3505/3510 models nVidia GeForce GT620 1-GB graphics adapter, full height for use in 3500/3505/3510 models WLAN modules: Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter Atheros AR9462 802.11b/g/n WiFi Adapter Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter for use in models with Windows 8 Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter for use in models with Windows 8 Spare part number 701403-001 701402-001 701401-001 701405-001 701404-001 701396-001 701398-001 701399-001 634906-001 Sequential Part Number Listing Spare part number 434645-001 514238-001 530593-001 581599-001 581600-001 585157-001 596410-001 613209-001 613210-001 616608-001 621419-001 632938-001 634906-001 635802-001 635803-001 638132-001 638406-001 638419-001 Description Chassis fan for use in 3410 models (Brazil) Chassis fan for use in 3410 models (Brazil) Rubber feet 16X SATA DVD-ROM drive (not for Brazil) 16X SATA DVD±RW drive Memory module, 4-GB, PC3 10600, 1333-MHz for use in 3400 series models Mouse, USB, optical 1.5 TB, 7200 rpm hard drive for use in all models 2 TB hard drive, 5400 rpm for use in all models without Windows 8 2 TB hard drive, 7200 rpm for use in all 3500/3505/3515 models 250 GB, 7200 rpm SATA hard drive 750 GB hard drive for use in 3400/3405/3410 models Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter for use in models with Windows 8 Memory module, 1-GB, PC3 10600, 1333-MHz for use in 3400 series models Memory module, 2-GB, PC3 10600, 1333-MHz for use in 3400 series models ATI Radeon HD 6450 1-GB graphics adapter for use only in 3400/3405 models without Windows 8 AMD Radeon HD 6570 2GB DDR3 FH PCIe x16 Card for use only in 3400/3405/3410 models without Windows 8 Intel Core i7 2600S processor (2.7-GHz, 8-MB L3 cache; se only in 3400/3500 models) 28 Chapter 4 Illustrated parts catalog

Section	Page
Product Features	11
Feature Overview	11
Microtower Components	12
Small Form Factor Components	13
Activating and Customizing the Software	14
Activating and customizing the software in Windows 7	14
Activating the Windows operating system	14
Downloading Windows 7 updates	15
Installing or upgrading device drivers	15
Customizing the monitor display	15
Activating and customizing the software in Windows 8	15
Activating the Windows Operating System	15
Downloading Windows 8 updates	16
Customizing the monitor display	16
Computer Setup (F10) Utility	17
Computer Setup (F10) Utilities	17
Using Computer Setup (F10) Utilities	18
Computer Setup—File	19
Computer Setup—Storage	20
Computer Setup—Security	23
Computer Setup—Power	27
Computer Setup—Advanced	28
Recovering the Configuration Settings	30
Illustrated parts catalog	31
Microtower Chassis Spare Parts	31
Computer Major Components	31
Cables	35
Misc Parts	36
Drives	37
Misc Boards	37
Sequential Part Number Listing	38
Small Form Factor (SFF) Chassis Spare Parts	43
Computer major components	43
Cables	45
Misc Parts	46
Drives	47
Misc Boards	47
Sequential Part Number Listing	47
Serial ATA (SATA) Drive Guidelines and Features	50
SATA Hard Drives	50
SATA Hard Drive Cables	50
SATA Data Cable	50
SMART ATA Drives	51
Routine Care and Disassembly Preparation	52
Electrostatic Discharge Information	52
Generating Static	52
Preventing Electrostatic Damage to Equipment	53
Personal Grounding Methods and Equipment	53
Grounding the Work Area	54
Recommended Materials and Equipment	54
Operating Guidelines	55
Routine Care	55
General Cleaning Safety Precautions	55
Cleaning the Computer Case	55
Cleaning the Keyboard	56
Cleaning the Monitor	56
Cleaning the Mouse	57
Service Considerations	57
Power Supply Fan	57
Tools and Software Requirements	57
Screws	57
Cables and Connectors	58
Hard Drives	58
Lithium Coin Cell Battery	58
Removal and Replacement Procedures – Microtower Chassis	59
Serviceability Features	59
Preparation for Disassembly	59
Access Panel	60
Front Bezel	61
Memory	62
DDR3-SDRAM DIMMs	62
Populating DIMM Sockets	63
Removing Memory Modules	64
Expansion Cards	66
Cable Management	72
Cable Connections	73
Drives	74
Installing Additional Drives	75
System Board Drive Connections	75
Removing an Optical Drive	80
Removing a Hard Drive	80
Front I/O and USB Panel Housing Assembly	82
Power Switch/LED Assembly	84
System Fan	86
Fan Sink Assembly	88
Processor	89
Power Supply	92
System Board	93
Battery	95
Removal and Replacement Procedures – Small Form Factor (SFF) Chassis	97
Preparation for Disassembly	97
Access Panel	98
Front Bezel	100
Memory	101
DDR3-SDRAM DIMMs	101
Populating DIMM Sockets	102
Removing DIMMs	103
Expansion Card	106
Cable Management	110
Cable Connections	111
Drives	112
Drive Positions	112
Removing Drives	113
Removing an Optical Drive	113
Removing the Hard Drive	115
Power Switch	119
Front USB Assembly	121
Fan Assembly	124
Fan Sink	126
Processor	128
Power Supply	130
System Board	132
Battery	134
Power Cord Set Requirements	136
General Requirements	136
Japanese Power Cord Requirements	136
Country-Specific Requirements	137
POST Error Messages	138
POST Numeric Codes and Text Messages	139
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	147
Password Security and Resetting CMOS	151
Resetting the Password Jumper	152
Clearing and Resetting the CMOS	152
Troubleshooting Without Diagnostics	154
Safety and Comfort	154
Before You Call for Technical Support	154
Helpful Hints	155
Solving General Problems	157
Solving Power Problems	161
Solving Hard Drive Problems	163
Solving Media Card Reader Problems	166
Solving Display Problems	168
Solving Audio Problems	173
Solving Printer Problems	175
Solving Keyboard and Mouse Problems	177
Solving Hardware Installation Problems	179
Solving Network Problems	181
Solving Memory Problems	184
Solving Processor Problems	186
Solving CD-ROM and DVD Problems	186
Solving USB Flash Drive Problems	189
Solving Front Panel Component Problems	190
Solving Internet Access Problems	190
Solving Software Problems	192
Contacting Customer Support	194
HP PC Hardware Diagnostics	195
Why run HP PC Hardware Diagnostics	195
How to access and run HP PC Hardware Diagnostics	196
Downloading HP PC Hardware Diagnostics to a USB device	197
Backup and Recovery	198
Restoring and recovering in Windows 7	198
System Restore	198
System Recovery	198
System Recovery when Windows is responding	199
System Recovery when Windows is not responding	200
System recovery using recovery media	200
Creating recovery media	201
Using recovery media	202
Backup and recovery in Windows 8	203
Backing up your information	203
Performing a system recovery	204
Using the Windows recovery tools	204
Using f11 recovery tools	205
Using Windows 8 operating system media (purchased separately)	205
Specifications	206
MT Specifications	206
SFF Specifications	207

Match case Limit results 1 per page

Description

Spare part number

Graphics adapters for use in models with Windows 8

AMD Radeon HD 7570 2-GB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models

701403-001

AMD Radeon HD 7450 1-GB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models

701402-001

AMD Radeon HD 7350 512MB DDR3 FH PCIe x16 Card for use in 3500/3505/3510 models

701401-001

nVidia GeForce GT630 2-GB graphics adapter, full height for use in 3500/3505/3510 models

701405-001

nVidia GeForce GT620 1-GB graphics adapter, full height for use in 3500/3505/3510 models

701404-001

WLAN modules:

Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter

701396-001

Atheros AR9462 802.11b/g/n WiFi Adapter

701398-001

Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter for use in models with

Windows 8

701399-001

Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter for use in models with Windows 8

634906-001

Sequential Part Number Listing

Spare part

number

Description

434645-001

Chassis fan for use in 3410 models (Brazil)

514238-001

Chassis fan for use in 3410 models (Brazil)

530593-001

Rubber feet

581599-001

16X SATA DVD-ROM drive (not for Brazil)

581600-001

16X SATA DVD±RW drive

585157-001

Memory module, 4-GB, PC3 10600, 1333-MHz for use in 3400 series models

596410-001

Mouse, USB, optical

613209-001

1.5 TB, 7200 rpm hard drive for use in all models

613210-001

2 TB hard drive, 5400 rpm for use in all models without Windows 8

616608-001

2 TB hard drive, 7200 rpm for use in all 3500/3505/3515 models

621419-001

250 GB, 7200 rpm SATA hard drive

632938-001

750 GB hard drive for use in 3400/3405/3410 models

634906-001

Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter for use in models with Windows 8

635802-001

Memory module, 1-GB, PC3 10600, 1333-MHz for use in 3400 series models

635803-001

Memory module, 2-GB, PC3 10600, 1333-MHz for use in 3400 series models

638132-001

ATI Radeon HD 6450 1-GB graphics adapter for use only in 3400/3405 models without Windows 8

638406-001

AMD Radeon HD 6570 2GB DDR3 FH PCIe x16 Card for use only in 3400/3405/3410 models without

Windows 8

638419-001

Intel Core i7 2600S processor (2.7-GHz, 8-MB L3 cache; se only in 3400/3500 models)

Chapter 4

Illustrated parts catalog