HP Pro 4500 Maintenance & Service Guide: HP Pro 4500 Microtower Business P - Page 70

Appendix B, Troubleshooting Without Diagnostics, Solving General Problems continued

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Table B-1 Solving General Problems (continued) Poor performance is experienced. Cause Solution Hard drive fragmented. Defragment hard drive. Program previously accessed did not release reserved memory Restart the computer. back to the system. Virus resident on the hard drive. Run virus protection program. Too many applications running. 1. Close unnecessary applications to free up memory. 2. Add more memory. Some applications run in the background and can be closed by right-clicking on their corresponding icons in the task tray. To prevent these applications from launching at startup, go to Start > Run (Windows XP) or Start > Accessories > Run (Windows Vista) and type msconfig. On the Startup tab of the System Configuration Utility, clear applications that you do not want to launch automatically. Some software applications, especially games, are stressful on 1. Lower the display resolution for the current application or the graphics subsystem consult the documentation that came with the application for suggestions on how to improve performance by adjusting parameters in the application. 2. Add more memory. 3. Upgrade the graphics solution. Cause unknown. Restart the computer. 62 Appendix B Troubleshooting Without Diagnostics

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Table B-1
Solving General Problems (continued)
Poor performance is experienced.
Cause
Solution
Hard drive fragmented.
Defragment hard drive.
Program previously accessed did not release reserved memory
back to the system.
Restart the computer.
Virus resident on the hard drive.
Run virus protection program.
Too many applications running.
1.
Close unnecessary applications to free up memory.
2.
Add more memory. Some applications run in the
background and can be closed by right-clicking on their
corresponding icons in the task tray. To prevent these
applications from launching at startup, go to
Start
>
Run
(Windows XP) or
Start
>
Accessories
>
Run
(Windows Vista) and type
msconfig
. On the
Startup
tab of the System Configuration Utility, clear applications
that you do not want to launch automatically.
Some software applications, especially games, are stressful on
the graphics subsystem
1.
Lower the display resolution for the current application or
consult the documentation that came with the application
for suggestions on how to improve performance by
adjusting parameters in the application.
2.
Add more memory.
3.
Upgrade the graphics solution.
Cause unknown.
Restart the computer.
62
Appendix B
Troubleshooting Without Diagnostics