HP Pro All-in-One 3520 Illustrated Parts & Service Map HP Pro 3520 Series - Page 3

System Setup and Boot Access the Setup Utility during computer boot by pressing the F10 key. If you do not press F10 at the appropriate time, you must restart the computer and again press F10 when the monitor light turns green. NOTE: Not all settings are available for all models. Computer Setup Menu Heading Option/Description File System Information - Lists the following main system specifications: • Product name • System BIOS • SKU number (some models) • Chassis serial number • Processor type/speed/stepping • Asset tracking number • Cache size (L1/L2/L3) • ME firmware version • Installed memory size/speed/ch • ME management mode • Integrated MAC Address About - Displays copyright notice. Set Time and Date - Allows you to set system time and date. Replicated Setup - Allows you to save or restore system configuration to/ from a USB flash drive. Default Setup - Allows you to save current settings as default or restore factory settings as default. Apply Defaults and Exit - Applies the selected default settings and clears any established passwords. Ignore Changes and Exit - Exits Computer setup without saving changes. Save Changes and Exit - Saves changes to system configuration or default settings and exits Computer Setup. Storage Device Configuration - Lists all installed BIOS-controlled storage devices. The following options are available: • CD-ROM • Hard Disk • Default Values • Translation Mode • SSD Life Used • SMART (ATA disks only) • Diskette • SATA Defaults Storage Options - Allows you to set: • eSATA Port - Set SATA port as eSATA port for use with external drive. • SATA Emulation - Choose how the SATA controller and devices are accessed by the OS. SATA Emulation choices are AHCI, RAID, or IDE. • Removable Media Boot - Enables/disables ability to boot the system from removable media. • Max eSATA Speed - Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed is limited to 1.5 Gbps for maximum reliability. DPS Self-Test - Execute self-tests on ATA hard drives capable of performing the Drive Protection System (DPS) self-tests. Boot Order - Specify boot order for UEFI and legacy boot sources. Also specify hard drive boot order. • Shortcut to Temporarily Override Boot Order Security Setup Password - Set and enable the setup (Admin) password. Power-On Password - Set and enable power-on password. Password Options - Allows to you enable/disable: • Lock Legacy Resources • Setup Browse Mode • Password prompt on F9 & F12 • Network Server Mode Smart Cover - Allows you to lock/unlock the smart cover and set the cover removal sensor to disable/notify user/setup password. Device Security - Set Device Available/Device Hidden for: embedded security device, system audio, network controller, USB controller, serial/parallel ports, and SATA ports. USB Security - Set Device Available/Device Hidden for front USB ports, rear USB ports, internal USB ports, accessory USB ports. Slot Security - Disable the PCI, PCIe, and Mini Card slots. Network Boot - Enables/disables boot from OS (NIC models only). System IDs - Allows you to update asset tag, ownership tag, UUID, keyboard locale setting. Master Boot Record Security - enables/disables MBR. System Security - Allows you to set: • Data Execution Prevention (enable/disable) • SVM CPU Virtualization (enable/disable). • Virtualization Technology (VTx) (enable/disable) • Virtualization Technology/Directed IO (VTd) (enable/disable) • Trusted Execution Technology (enable/disable) • Embedded Security Device (enable/disable) • Reset to Factory Settings (Do not reset/Reset) • Measure boot variables/devices to PCR1 (enable/disable) • OS management of Embedded Security Device (enable/disable) • Reset of Embedded Security Device through OS (enable/disable) • No PPI provisioning (Windows 8 only; enable/disable) • Allow PPI policy to be changed by O (enable/disable). DriveLock Security - Allows you to assign or modify a master or user password for hard drives. Secure Boot Configuration (Windows 8 only) • Legacy Support (enable/disable) • Secure Boot (enable/disable). • Key Management (enable/disable) • Fast Boot (enable/disable) Power OS Power Management - Allows you to enable/disable Runtime Power Management, Idle Power Savings, Unique Sleep State Blink Rates. Hardware Power Management - Enable/disable SATA power management, S5 maximum power savings., PCI slots, network controller, USB 3.0 controller Thermal - Control minimum fan speed. Advanced Power-On Options - Allows you to set: • POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days) • POST messages (enable/disable) • Press the ESC key for Startup Menu (enable/disable) • Option ROM Prompt (enable/disable) • After Power Loss (off/on/previous state) • POST Delay (none, 5, 10, 15, 20, or 60 seconds) • Remote Wakeup Boot Source (remote server/local hard drive) • Factory Recovery Boot Support (enable/disable) • Bypass F1 Prompt on Configuration Changes (enable/disable) BIOS Power-On - Set the computer to turn on at a preset time. Advanced Bus Options - Allows you to enable/disable PCI SERR# Generation and (continued) PCI VGA palette snooping. Onboard Devices - Allows you to set resources for or disable on-board system devices. Device Options - Allows you to set: • Printer mode (Bi-Directional, EPP + ECP, Output Only) • Num Lock State at Power-on (off/on) • Integrated Video (enable/disable) • Integrated Graphics (Auto/Disable/Force) • Internal Speaker (enable/disable) • NIC PXE Option ROM Download (enable/disable) • SATA RAID Option ROM Download (enable/disable) • Multi-Processor (enable/disable) • Hyper-threading (enable/disable) • Turbo Mode (enable/disable) VGA Configuration - Allows you to specify which VGA controller is the "boot"/primary. Displayed only if add-in video card installed. AMT Configuration - Allows you to set: • AMT (enable/disable) • Unconfigure AMT/ME (enable/disable) • Hide Unconfigure ME Confirmation Prompt (enable/disable) • Watchdog Timer (enable/disable) Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error System ROM or expansion board option ROM checksum. 1. Verify ROM, reflash if required 2. Remove recently added cards to see if problem remains. 3. Clear CMOS. If message disappears, may be card problem. 4. Replace system board 103-System Board DMA or timers Failure 1. Clear CMOS memory. 2. Remove expansion boards. 3. Replace system board. 163-Time & Date Not Set Invalid time or date in configuration memory. RTC battery may need to be replaced. Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery. 164-Memory Size Error Memory amount has Press the F1 key to save the memory changes. changed since the last boot (memory added/removed). 164-Memory Size Error Incorrect memory configuration 1. Run Setup (F10). 2. Make sure memory module(s) installed properly. 3. If third-party memory added, test using HPonly memory. 1. Verify proper module type. 201-Memory Size RSM failure Error 1. Ensure memory modules are correctly installed. 2. Verify proper module type. 3. Remove and replace faulty module(s). 4. If error persists after replacing modules, replace system board. 214-DIMM Config- Populated DIMM configura- Rearrange DIMMs so that each channel has uration Warning tion is not optimized the same amount of memory. 219-ECC Memory Module Detected ECC Modules not supported on this Platform Recently added memory module(s) support ECC memory error correction. 1. If additional memory was recently added, remove it to see if the problem remains. 2. Check product documentation for memory support information. 301-, 304-Keyboard error Keyboard failure. 1. Reconnect keyboard with system turned off. 2. Check kybd connection or keys. 3. Check connector for bent or missing pins. 4. Replace keyboard. 5. If 304, possible sys bd problem. 511-CPU Fan not CPU Fan not Detected. Detected 1. Reseat CPU fan. 2. Reseat fan cable. 3. Replace CPU fan. 1805-Ambient Temperature Previously Over Limit This system was placed in a low power state to prevent damage due to excessive environmental temperature. Make sure the system meets the HP enclosure guidelines as listed in the Quick Specs, including the following: 1. Clean the air vents on the front, back, or any other vented side of the computer. 2. Ensure that there is a 10.2 cm (4 in) clearance on all vented sides of the computer to permit the required airflow. 3. Ensure that computers are not so near each other that they are subject to each other's re-circulated or preheated air. 2200-PMM Allocation Error during MEBx Download 2201-MEBx Module did not checksum correctly 2202-PMM Deallocation Error during MEBx cleanup (2200) Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. (2201) Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. (2202) Memory error during POST execution of the Management Engine (ME) BIOS Extensions option ROM. 1. Reboot the computer. 2. Unplug the power cord, re-seat the memory modules, and reboot the computer. 3. If the memory configuration was recently changed, unplug the computer, restore the original memory configuration, and reboot the computer. 4. If the error persists, replace the system board. 2230-General error during MEBx execution 2231-ME error during MEBx execution 2232-AMT error during MEBx execution 2233-HECI error during MEBx execution (2230) Error occurred during MEBx execution which fails into the "General" grouping. Status information displayed along with the error provides further clarity into the failure. MEBx handles transference of information between the system BIOS and ME firmware. (2231) Error occurred during MEBx execution which fails into "ME" grouping. (2232) Error occurred during MEBx execution which fails into "AMT" grouping. 1. Reboot the computer. 2. If the error persists, update to the latest BIOS version and ME firmware version. 3. If the error still persists, replace the system board. (2233) Error occurred during MEBx execution which fails into "MEI or HECI" grouping. HP Pro 3520 Series All-in-One Business PC 713368-001 page 3