HP ProLiant DL380 G3 with MSA1000 HP ProLiant Servers Troubleshooting Guide - Page 163
HP Smart Array Controller User Guide
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• Be sure the internal plenum cooling fan in tower servers or storage systems is operational. If the fan is not operating, check for obstructions and check all internal connections. • Replace the unit side panel if removed. • Check the LEDs. If the ProLiant Storage System power LED is amber instead of green, this indicates a redundant power supply failure. • If the message indicates to check SCSI cables, do the following: a. Compare the cabling against the diagrams in the HP Smart Array Controller User Guide. b. If the routing is correct, replace cables on the specified port until the POST error message is eliminated. IMPORTANT: This error message applies to systems that use SCSI controllers. For systems that use SAS controllers, see error message 1777 for SAS ("1777-Slot X Drive Array - Storage Enclosure Problem Detected..." on page 163). 1777-Slot X Drive Array - Storage Enclosure Problem Detected... (followed by one or more of the following): ...* Cooling Fan Malfunction Detected * Overheated Condition Detected * Side-Panel must be Closed to Prevent Overheating * Redundant Power Supply Malfunction Detected * Unsupported ROM Type Installed on Backplane * Enclosure Processor Not Detected or Responding - Turn system and storage enclosure power OFF and turn them back ON to retry. If this error persists, upgrade the enclosure firmware or replace the I/O module. * Link Errors Detected by Expander * Incorrect Bay Information Received from Enclosure * Installed drives not detected, only I/O module 2 present Audible Beeps: None Possible Cause: Environment threshold was violated on the drive enclosure. Action: • Check the cooling fan operation by placing a hand over the fan. • Be sure the internal plenum cooling fan in tower servers or storage systems is operational. If the fan is not operating, check for obstructions and check all internal connections. • Replace the unit side panel if removed. Check the LEDs. If the ProLiant Storage System power LED is amber instead of green, this indicates a redundant power supply failure. IMPORTANT: This error message applies to systems that use SAS controllers. For systems that use SCSI controllers, see error message 1777 for SCSI ("1777-Slot X Drive Array - Storage Enclosure Problem Detected..." on page 162). Error messages 163
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