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HP ProLiant DL380G5-WSS HP StorageWorks Clustered File System 3.6.0 Windows St - Page 272

Other Cluster Maintenance, Collect Log Files with mxcollect, Create an FTP Account, Run mxcollect

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20 Other Cluster Maintenance This chapter describes how to perform the following activities: • Collect HP Clustered File System log files with mxcollect • Check the server configuration • Disable a server for maintenance • Troubleshoot a cluster • Troubleshoot service and device monitors Collect Log Files with mxcollect The mxcollect utility collects error event logs that can be useful for diagnosing technical issues with HP Clustered File System. When you report a problem to HP Support, you may be asked to run the mxcollect utility and then send the logs to HP Support for analysis. Create an FTP Account An FTP server is available to help you submit log files. To obtain an FTP account, contact HP Support. Run mxcollect You will need to run the mxcollect utility on each node. The utility is located in the %ProgramFiles%\Hewlett-Packard\HP Clustered File System\tools folder. Go to this location and double-click the file mxcollect.exe. 261

Section	Page
Contents	3
HP Technical Support	12
HP Storage Website	12
HP NAS Services Website	13
Quick Start Checklist	14
Cluster Configuration Steps	14
Introduction to HP Clustered File System	18
Product Features	18
Overview	19
The Structure of a Cluster	19
Software Components	20
Shared SAN Devices	21
Volume Manager	22
PSFS Filesystems	22
HP Clustered File System Databases	23
Virtual Hosts and Failover Protection	23
Service and Device Monitors	24
SNMP Service	25
Event Notifier Services	25
Cluster Design Guidelines	25
Server Memory	25
Supported Configurations	26
Cluster Administration	29
Administrative Considerations and Restrictions	29
Network Hostname Resolution	29
Network Changes	30
Filesystems and SAN	30
Windows Authentication	31
Active Directory	31
Other Considerations	32
Tested Configuration Limits	33
Volume and Filesystem Limits	33
User Authentication	34
Authentication Considerations	35
Start the Management Console	35
Authentication Parameters and Bookmarks	36
Manage Bookmarks	38
Update an Existing .matrixrc File to Use New Features	40
Cluster Management Applications	40
Using a Local Machine Outside the Cluster	40
The HP CFS Management Console	41
Servers Tab	42
Virtual Hosts Tab	43
Applications Tab	44
Filesystems Tab	45
Cluster Alerts	46
HP Clustered File System Operations	47
Disconnect from a Cluster	47
Exit a Management Console Session	47
View Installed Software	47
Start HP Clustered File System	48
Stop HP Clustered File System	49
Back Up and Restore the Cluster Configuration	49
Back Up and Restore HP Clustered File System	49
Back Up and Restore Membership Partitions	50
Quotas Information for PSFS Filesystems	51
HP Clustered File System Network Port Numbers	51
External Network Port Numbers	51
Internal Network Port Numbers	52
Configure Servers	53
Add a New Server to a Cluster	53
Modify Server Properties	56
Other Server Configuration Procedures	57
Delete a Server	57
Disable a Server	58
Enable a Server	58
Change the IP Address for a Server	58
Move a Server to Another FibreChannel Port	59
Move a Server to Another Cluster	59
HP Clustered File System License File	60
Upgrade the License File	60
Refresh the License File	61
Supported HP Clustered File System Features	62
Limit the Servers That Can Join a Cluster	62
Migrate Existing Servers to HP Clustered File System	63
Configure Servers for DNS Load Balancing	63
Configure Network Interfaces	66
Overview	66
Administrative Traffic	66
Network Topology	67
Virtual Hosts	67
Network Interfaces and the Management Console	67
Administrative Network Failover	68
Making Network Changes	69
Allow, Discourage, or Exclude Administrative Traffic	69
Enable or Disable a Network Interface for Virtual Hosting	70
Add or Modify a Network Interface	70
Remove a Network Interface	72
Configure the SAN	73
Overview	73
SAN Configuration Requirements	73
Storage Control Layer Module	73
Device Identifiers and GPT Disks	74
Device Database and Membership Partitions	74
Disks Containing More Than 31 Partitions	74
Maximum Length for Disk UIDs	75
Restriction for Disk Partitions	75
Disk Partition Alignment	75
Import SAN Disks	76
Deport SAN Disks	78
Local Disk Information	79
Storage Summary	80
Display Disk Information with sandiskinfo	81
Disk Information	81
Options for Dynamic Volumes	84
Configure Dynamic Volumes	86
Overview	86
Basic and Dynamic Volumes	86
Types of Dynamic Volumes	87
Dynamic Volume Names	87
Volume Signature	87
Configuration Limits	88
Guidelines for Creating Striped Dynamic Volumes	88
Create a Dynamic Volume	89
Dynamic Volume Properties	91
View Stripeset Information	93
Extend a Dynamic Volume	93
Delete a Dynamic Volume	95
Recreate a Dynamic Volume	96
Convert a Basic Volume to a Dynamic Volume	97
Dynamic Volume Recovery	99
Deport a Dynamic Volume	99
Import a Dynamic Volume	100
Unimported Volumes	101
Configure PSFS Filesystems	104
Overview	104
Filesystem Features	104
Server Registry	105
Filesystem Management and Integrity	106
Filesystem Synchronization and Device Locking	106
Disk Quotas	107
Crash Recovery	107
Differences Between HP Clustered File System and Microsoft Utilities for Volumes and Filesystems	107
Filesystem Access	109
Create a Filesystem	110
Create a Filesystem from the Management Console	111
Recreate a Filesystem	116
Create a Filesystem from the Command Line	117
Drive Letters and Mount Paths	121
Assign Drive Letters or Paths	121
View Drive Letter or Path Assignments	122
Remove Drive Letter or Path Assignments	123
View or Change Filesystem Properties	123
Volume Tab	123
Features Tab	125
Quotas Tab	125
View Filesystem Status from the Command Line	126
Extend a Basic Volume and Its Filesystem	127
Suspend a Filesystem for Backups	128
Check a Filesystem	129
Perform a Filesystem Check	130
Manage Disk Quotas	132
Hard and Soft Filesystem Limits	132
Enable or Disable Quotas	132
Enable or Disable Quotas on the Management Console	133
Enable or Disable Quotas at the Command Prompt	134
Manage User Quotas	135
Back Up and Restore Quotas	137
psfsdq Command	137
psfsrq Command	137
Examples	138
Manage Hardware Snapshots	139
Supported Snapshot Methods	139
HP EVA Storage Arrays	139
Engenio Storage Arrays	140
Create a Snapshot or Snapclone	140
HP EVA Array-Based Snapshots	141
Engenio Snapshots	142
Snapshot Processing	142
Errors During Snapshot Operations	143
Delete a Snapshot	144
Assign or Remove Drive Letters or Mount Paths	144
Using Shadow Copies of Shared Folders	145
Configure Security Features	146
Role-Based Security	146
Add a New Role	148
Allow or Deny Rights	150
Assign Accounts to a Role	152
View Effective Rights	155
Other Role-Based Security Procedures	156
Export or Import Roles	156
Enable or Disable a Role	157
Modify a Role	157
Rename a Role	157
Delete a Role	158
View Role Information from the Command Line	158
Manage Account Information from the Command Line	158
HP Clustered File System Audit Trail	159
Audit Log Messages	159
Configure Event Notifiers and View Events	160
Overview	160
Event Logs	160
View Event Logs	161
Event Notifier Services	161
Install and Configure the Microsoft SNMP Service	162
Cluster Event Viewer	163
View Event Details	164
Filter the Event Output	165
View Events from the Command Prompt	166
Windows Event Viewer	167
Insert a Message into the Cluster Log	167
Configure Event Notifier Services	167
Select Events for a Notifier Service	168
Configure the SNMP Notifier Service	169
Configure the Email Notifier Service	171
Configure the Script Notifier Service	173
View Configurations from the Command Line	174
Test Notifier Services	174
Enable or Disable a Notifier Service	174
Restore Notifier Event Settings to Default Values	174
Import or Export the Notifier Event Settings	175
Using Custom Notifier Scripts	175
Event Information	175
Script Requirements	176
Script Variables	176
Cluster Operations on the Applications Tab	178
Applications Overview	178
Create Applications	178
The Applications Tab	179
Application States	180
Filter the Applications Display	182
Using the Applications Tab	183
“Drag and Drop” Operations	183
Menu Operations	186
Configure Virtual Hosts	188
Overview	188
Cluster Health and Virtual Host Failover	189
Guidelines for Creating Virtual Hosts	190
Add or Modify a Virtual Host	191
Configure Applications for Virtual Hosts	194
Other Procedures	194
Enable or Disable a Virtual Host	194
Rehost a Virtual Host	195
Delete a Virtual Host	195
Change the Virtual IP Address for a Virtual Host	196
Virtual Hosts and Failover	196
Virtual Host Activeness Policy	197
Customize Service and Device Monitors for Failover	198
Specify Failback Behavior of the Virtual Host	200
Configure Service Monitors	202
Overview	202
Service Monitors and Virtual Hosts	202
Service Monitors and Failover	203
Types of Service Monitors	203
Add or Modify a Service Monitor	207
Advanced Settings for Service Monitors	209
Service Monitor Policy	210
Custom Scripts	212
Other Configuration Procedures	216
Delete a Service Monitor	216
Disable a Service Monitor on a Specific Server	216
Enable a Previously Disabled Service Monitor	217
Clear Service Monitor Errors	217
Configure Device Monitors	218
Overview	218
Types of Device Monitors	218
Device Monitors and Failover	222
Device Monitor Activeness Policy	222
Add or Modify a Device Monitor	224
Advanced Settings for Device Monitors	226
Probe Severity	227
Custom Scripts	229
Virtual Hosts	232
Servers for Device Monitors	233
Other Configuration Procedures	235
Delete a Device Monitor	235
Disable a Device Monitor	235
Enable a Device Monitor	236
Clear Device Monitor Error Condition	236
Advanced Monitor Topics	237
The Effect of Monitors on Failover	237
Service Monitors	237
Custom Device Monitors	240
Integrate Custom Applications	242
Device Monitor or Service Monitor?	242
Built-In Monitor or User-Defined Monitor?	243
Example of Using Monitors with Applications	243
An Example of Start and Stop Scripts	244
Script Environment Variables	244
SAN Maintenance	246
Server Access to the SAN	246
PSFS Filesystem Panic Messages	247
Membership Partitions	247
Change Partitioning on Disks with Membership Partitions	247
Display the Status of SAN Ownership Locks	248
Manage Membership Partitions	251
Online Operations	252
Options on the Configure Cluster Window	252
The mx config mp Commands	257
The mprepair Utility	258
Change a Host Bus Adapter or Driver	264
Servers	265
Change the Fencing Method	265
Server Cannot Be Fenced	265
Server Cannot Be Located	267
Online Insertion of New Storage	268
Online Replacement of a FibreChannel Switch	268
Replace a Brocade FC Switch	269
Replace a McDATA FC Switch	270
Other Cluster Maintenance	272
Collect Log Files with mxcollect	272
Create an FTP Account	272
Run mxcollect	272
Upload mxcollect Files to HP Support	273
Check the Server Configuration	273
Disable a Server for Maintenance	273
Troubleshoot Cluster Problems	274
HP Clustered File System Fails to Start	274
The Server Status Is “Down”	274
A Running Service Is Specified as Down	274
A Virtual Host Is Inaccessible	275
HP Clustered File System Exits Immediately	275
Built-In NT Backup Software Fails on PSFS Volumes	275
Troubleshoot Monitor Problems	276
Monitor Status	276
Monitor Activity	278
Management Console Icons	280
HP Clustered File System Entities	280
Monitor Probe Status	281
Management Console Alerts	282
A	283
B	283
C	283
D	284
E	284
F	285
G	285
H	286
I	286
L	286
M	286
N	286
O	287
P	287
Q	287
R	287
S	287
T	288
U	288
V	288