HP ProLiant DL4x170h Implementing Microsoft Windows Server 2008 Service Pack 2 - Page 23

Known issues and workarounds with Integrity servers, Table A-1., Issue, Details

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Table A-1. Known issues on ProLiant servers (Windows Server 2008 SP2 32-bit and x64 editions) Issue Details Workaround This issue will not cause any functionality problems. The correct driver (Version 6.13.2.32) is installed even though the incorrect version displays. Known issues and workarounds with Integrity servers Table A-2 provides a list of the known issues with installing Windows Server 2008 SP2 on Integrity servers. Table A-2. Known issues on Integrity servers Issue 1 The Windows 2008 SP2 installation fails on HP SuperDome, rx8620 and rx7620 with error message "catastrophic failure error (E_UNEXPECTED (0x8000ffff))." Root Cause SP2 installation checks for system bios information before the start of installation. Since sx1000 base chipset does not have System bios date implemented, those servers cannot be updated to SP 2 without the following workaround. Workaround Add temporary System Bios release date in windows registry before SP2 installation launch. Below are the instructions to add the System bios release date. The System Bios release date will be gone after system reboots. 1. Copy the text below to notepad and save as "Add_Bios_release_date.reg" Windows Registry Editor Version 5.00: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SystemInform ation] "SystemBiosDate"="08/02/07" [HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System] "SystemBiosDate"="08/02/07" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Biosinfo] "SystemBiosDate"="08/02/07" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SystemInform ation] "SystemBiosDate"="08/02/07" [HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System] "SystemBiosDate"="08/02/07" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Biosinfo] "SystemBiosDate"="08/02/07" 2. Double click on the Add_Bios_release_date.reg to add the System bios date to Windows registry. 3. Launch the SP2 installation and follow the on screen direction. 4. System will reboot to finish SP2 installation. 5. When system comes up, verify the values listed on the View installed Updates tab for SP2. 23

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Table A-1.
Known issues on ProLiant servers (Windows Server 2008 SP2 32-bit and x64 editions)
Issue
Details
Workaround
This issue will not cause any functionality problems. The correct driver (Version
6.13.2.32) is installed even though the incorrect version displays.
Known issues and workarounds with Integrity servers
Table A-2 provides a list of the known issues with installing Windows Server 2008 SP2 on Integrity
servers.
Table A-2.
Known issues on Integrity servers
Issue 1
The Windows 2008 SP2 installation fails on HP SuperDome, rx8620 and rx7620 with error message
“catastrophic failure error (E_UNEXPECTED (0x8000ffff)).”
Root Cause
SP2 installation checks for system bios information before the start of installation. Since
sx1000 base chipset does not have System bios date implemented, those servers
cannot be updated to SP 2 without the following workaround.
Workaround
Add temporary System Bios release date in windows registry before SP2 installation
launch. Below are the instructions to add the System bios release date.
The System
Bios release date will be gone after system reboots.
1.
Copy the text below to notepad and save as “Add_Bios_release_date.reg”
Windows Registry Editor Version 5.00:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SystemInform
ation]
"SystemBiosDate"="08/02/07"
[HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System]
"SystemBiosDate"="08/02/07"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Biosinfo]
"SystemBiosDate"="08/02/07"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SystemInform
ation]
"SystemBiosDate"="08/02/07"
[HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System]
"SystemBiosDate"="08/02/07"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Biosinfo]
"SystemBiosDate"="08/02/07"
2.
Double click on the
Add_Bios_release_date.reg
to add the System bios date to
Windows registry.
3.
Launch the SP2 installation and follow the on screen direction.
4.
System will reboot to finish SP2 installation.
5.
When system comes up, verify the values listed on the
View installed Updates tab
for SP2.
23