HP ProLiant ML310e HP Intelligent Provisioning User Guide - Page 38
Prerequisites, Typographic conventions, HP Insight Remote Support software, HP Care Pack Service - gen8 base system device
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Prerequisites Prerequisites for using this product include: • HP ProLiant Gen8 server • Operating system must be included in "Overview" (page 4) Typographic conventions Table 2 Document conventions Convention Blue text: Table 2 (page 38) Blue, underlined text: http://www.hp.com Bold text Element Cross-reference links and e-mail addresses Website addresses • Keys that are pressed • Text typed into a GUI element, such as a box • GUI elements that are clicked or selected, such as menu and list items, buttons, tabs, and check boxes Italic text Monospace text Text emphasis • File and directory names • System output • Code • Commands, their arguments, and argument values Monospace, italic text • Code variables • Command variables Monospace, bold text Emphasized monospace text CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will initiate a fast and accurate resolution, based on your product's service level. Notifications may be sent to your authorized HP Channel Partner for on-site service, if configured and available in your country. The software is available in two variants: • HP Insight Remote Support Standard: This software supports server and storage devices and is optimized for environments with 1-50 servers. Ideal for customers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform. • HP Insight Remote Support Advanced: For customers with mid-size to large environments with over 500 devices who require HP Proactive Services, or customers currently using HP 38 Support and other resources