HP ProLiant WS460c HP Smart Update Manager 5.3.5 Release Notes (Ed. 3) - Page 19

Suggested action: Update to iLO 3 firmware to 1.3x or 1.4x before updating to 1.5x. HP SUM displays login credentials twice when you enter credentials for OAs when they are Associated Targets On the Select Targets screen, if HP SUM discovers an OA as an Associated Target, it prompts you for user credentials before you can apply updates. When you click the hyperlink to enter credentials, the screen displays the Enter Username and Password button twice. Suggested action: This is a known issue, click the top radio button and continue entering credentials. HP ProLiant issues HP SUM for Linux might not list the HP Ethernet 10Gb 2-port 530FLR-SFP+/ 530FLB/530M NIC firmware until the driver is installed and the Ethernet ports are enabled HP SUM will not discover Broadcom NIC firmware physically attached to the server unless the drivers are installed and all the NICs Ethernet ports are open. Suggested action: To update the firmware for Broadcom NICs in Linux, use the following steps: 1. Install the bnx2x driver found in the HP SPP package, the SDR, or the Linux distribution. 2. Enable all the Ethernet ports. 3. Run the Broadcom firmware upgrade component. HP SUM displays Installation not needed for HP ProLiant Smart Array SAS/SATA Controller Driver version 6.24.0.32 for Windows Server 2008 When using HP SUM version 5.1.0 to install software, the HP ProLiant Smart Array SAS/SATA Controller Driver version 6.24.0.32 for Windows Server 2008 is listed as Installation not needed. This driver is required to upgrade the media driver, which is the in-box driver that ships with the operating system, to use the full Smart Array functionality. Suggested action: Ensure that there are no inactive driver files for a device present in c:\windows\ system32\drivers folder after a new operating system installation. As a workaround, run the driver component (hpciss2) independent of HP SUM. HP SUM might pull inapplicable components from the web for certain HP ProLiant platforms after an installation After installing and rebooting the server, if you use HP SUM to download the latest components from the HP FTP site, HP SUM might pull some inapplicable components. If HP SUM installs the inapplicable components, HP SUM displays the error Update returned an error. Suggested action: On the Select Components screen, do not choose the updates that do not apply to your environment. The installation will proceed normally. HP SUM might show a status for HP ProLiant Dynamic Smart Array RAID controller driver for Windows 2008 x64 as Not Updated Already Current after performing an installation. HP SUM does not install HP ProLiant Dynamic Smart Array RAID controller driver for Windows 2008 x64. Suggested action: If HP SUM displays this error, try to install the component as a stand-alone component. HP SUM for Linux might take longer than 30 minutes to build RPMs on SUSE Linux Enterprise Server 10 Due to the amount of source RPMs that need to build and the build time of each, the build process might take longer than 30 minutes. Suggested action: For more information about resolving this issue, see the Customer Advisory c03114183 on the HP support website at http://h20000.www2.hp.com/bizsupport/TechSupport/ Document.jsp?objectID=c03114183. Issues and suggested actions 19