HP ProOne 600 Illustrated Parts & Service Map HP ProOne 600 All-in-One Bus - Page 2

HP ProOne 600 All-in-One,

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Standard and Optional Boards Misc Boards 1 Webcam 2 Converter board 3 AMD Radeon HD 7650A 2-GB MXM discrete graphics board 4 HP WLAN 802.11 a/g/n, 2x2 * HP WLAN 802.11 a/b/g/n, 2x2 * Near field communication (NFC) NXP controller (use with NFC assembly kit, spare part number 732502-001) 5 Power button board System Boards * System board for use in models without Windows 8 * System board for use in models with Windows Standard * System board for use in models with Windows Professional Memory Modules * 8-GB * 4-GB * 2-GB Processors (include thermal material) * Intel Core i7-4770s, 3.1 GHz, 8-MB L3 cache * Intel Core i5-4670s, 3.1 GHz, 6-MB L3 cache * Intel Core i5-4570s, 2.9 GHz, 6-MB L3 cache 732510-001 732493-001 708866-001 701398-001 695915-001 732503-001 732490-001 700629-001 700629-501 700629-601 689374-001 689373-001 689372-001 732507-001 732506-001 732505-001 *Not shown Diagnostic LEDs LED Power Power Power Color White White Red Power Red Power Red Power Red Power Red Power Red Power Red Power Red Power Red Power Red none none LED Activity On 1 blink every 2 seconds 1 blink every second followed by a 2 second pause 3 blinks, 1 blink every second followed by a 2 second pause 4 blinks, 1 blink every second followed by a 2 second pause 5 blinks, 1 blink every second followed by a 2 second pause 6 blinks, 1 blink every second followed by a 2 second pause 7 blinks, 1 blink every second followed by a 2 second pause 8 blinks, 1 blink every second followed by a 2 second pause 9 blinks, 1 blink every second followed by a 2 second pause 11 blinks, 1 blink every second followed by a 2 second pause 12 blinks, 1 blink every second followed by a 2 second pause System does not power on and LEDs are not flashing State/Message Computer on Normal Suspend Mode CPU thermal shutdown Processor not installed Power failure (power supply overload) Pre-video memory error Pre-video graphics error System board failure (ROM) Invalid ROM based on Checksum System powers on but is unable to boot Current processor does not support a feature previously enabled. MXM thermal shutdown System unable to power on Miscellaneous Parts 1 Heat sink for use with graphics board 2 Heat sink for use with the processor 3 Card reader 4 Fan/blower 5 Serial port assembly 6 Speakers (left and right) * Label for use in models without speakers * Thermal pad * HP ultraslim keyed cable lock * Optical drive insert * Optical drive removable frame carrier * Card reader insert * Hard drive isolation grommet * Hard drive carrier, 2.5-inch to 3.5-inch * Fan grommet * Mouse, PS2, optical * Mouse, washable * Mouse, wireless * Mouse, USB, optical * Mouse, USB, laser * Webcam assembly kit for models without a webcam (includes webcam cover for bezel) * Antenna kit * NFC assembly kit (holder, cable, antenna) for use with NFC controller, spare part number 732503-001 *Not shown 698214-001 698201-001 732504-001 698196-001 698212-001 698197-001 732508-001 706867-001 703372-001 698222-001 732060-001 698220-001 450712-001 703597-001 706866-001 674315-001 724795-001 674317-001 674316-001 674318-001 732511-001 698218-001 732502-001 Common POST Error Messages Screen Message 101-Option ROM Error 103-System Board Failure 164-Memory Size Error and 201-Memory Error 214-DIMM Configuration Warning 301-, 304-Keyboard error 501-Display Adapter Failure 1720-SMART Hard Drive Detects Imminent Failure Probable Cause Recommended Action System ROM checksum error. 1. Verify ROM, reflash if required 2. Clear CMOS memory, reboot 3. Replace system board DMA, timers 1. Clear CMOS memory. 2. Replace system board. Incorrect memory configura- 1. Run Setup (F10). tion 2. Check DIMMs for proper seating, type, compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. 4. Replace system board. Populated DIMM configura- 1. Check DIMMs for proper tion is not optimized seating, type, compatibility. 2. Rearrange the DIMMs so that each channel has the same amount of memory. Keyboard failure. Check kybd connection or keys. Check connector for bent or missing pins. Replace kybd. If 304, possible system board problem. Graphics display controller. 1. Reseat graphics card. 2. Clear CMOS. 3. Replace graphics card. Hard drive is about to fail. 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. 3. Back up contents and replace hard drive. HP ProOne 600 All-in-One 723284-001 page 2

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HP ProOne 600 All-in-One
723284-001
page 2
Standard and Optional Boards
Misc Boards
1
Webcam
732510-001
2
Converter board
732493-001
3
AMD Radeon HD 7650A 2-GB MXM discrete graphics board
708866-001
4
HP WLAN 802.11 a/g/n, 2x2
701398-001
*
HP WLAN 802.11 a/b/g/n, 2x2
695915-001
*
Near field communication (NFC) NXP controller (use with NFC assembly
kit, spare part number 732502-001)
732503-001
5
Power button board
732490-001
System Boards
*
System board for use in models without Windows 8
700629-001
*
System board for use in models with Windows Standard
700629-501
*
System board for use in models with Windows Professional
700629-601
Memory Modules
*
8-GB
689374-001
*
4-GB
689373-001
*
2-GB
689372-001
Processors (include thermal material)
*
Intel Core i7-4770s, 3.1 GHz, 8-MB L3 cache
732507-001
*
Intel Core i5-4670s, 3.1 GHz, 6-MB L3 cache
732506-001
*
Intel Core i5-4570s, 2.9 GHz, 6-MB L3 cache
732505-001
*Not shown
Diagnostic LEDs
LED
Color
LED Activity
State/Message
Power
White
On
Computer on
Power
White
1 blink every 2 seconds
Normal Suspend Mode
Power
Red
1 blink every second followed
by a 2 second pause
CPU thermal shutdown
Power
Red
3 blinks, 1 blink every second
followed by a 2 second pause
Processor not installed
Power
Red
4 blinks, 1 blink every second
followed by a 2 second pause
Power failure (power supply overload)
Power
Red
5 blinks, 1 blink every second
followed by a 2 second pause
Pre-video memory error
Power
Red
6 blinks, 1 blink every second
followed by a 2 second pause
Pre-video graphics error
Power
Red
7 blinks, 1 blink every second
followed by a 2 second pause
System board failure (ROM)
Power
Red
8 blinks, 1 blink every second
followed by a 2 second pause
Invalid ROM based on Checksum
Power
Red
9 blinks, 1 blink every second
followed by a 2 second pause
System powers on but is unable to
boot
Power
Red
11 blinks, 1 blink every second
followed by a 2 second pause
Current processor does not support a
feature previously enabled.
Power
Red
12 blinks, 1 blink every second
followed by a 2 second pause
MXM thermal shutdown
none
none
System does not power on
and LEDs are not flashing
System unable to power on
Miscellaneous Parts
1
Heat sink for use with graphics board
698214-001
2
Heat sink for use with the processor
698201-001
3
Card reader
732504-001
4
Fan/blower
698196-001
5
Serial port assembly
698212-001
6
Speakers (left and right)
698197-001
*
Label for use in models without speakers
732508-001
*
Thermal pad
706867-001
*
HP ultraslim keyed cable lock
703372-001
*
Optical drive insert
698222-001
*
Optical drive removable frame carrier
732060-001
*
Card reader insert
698220-001
*
Hard drive isolation grommet
450712-001
*
Hard drive carrier, 2.5-inch to 3.5-inch
703597-001
*
Fan grommet
706866-001
*
Mouse, PS2, optical
674315-001
*
Mouse, washable
724795-001
*
Mouse, wireless
674317-001
*
Mouse, USB, optical
674316-001
*
Mouse, USB, laser
674318-001
*
Webcam assembly kit for models without a webcam (includes webcam
cover for bezel)
732511-001
*
Antenna kit
698218-001
*
NFC assembly kit (holder, cable, antenna) for use with NFC controller,
spare part number 732503-001
732502-001
*Not shown
Common POST Error Messages
Screen Message
Probable Cause
Recommended Action
101-Option ROM Error
System ROM checksum
error.
1. Verify ROM, reflash if required
2. Clear CMOS memory, reboot
3. Replace system board
103-System Board
Failure
DMA, timers
1. Clear CMOS memory.
2. Replace system board.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configura-
tion
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configuration
Warning
Populated DIMM configura-
tion is not optimized
1. Check DIMMs for proper
seating, type, compatibility.
2. Rearrange the DIMMs so that
each channel has the same
amount of memory.
301-, 304-Keyboard error
Keyboard failure.
Check kybd connection or keys.
Check connector for bent or miss-
ing pins. Replace kybd. If 304,
possible system board problem.
501-Display Adapter Fail-
ure
Graphics display controller.
1. Reseat graphics card.
2. Clear CMOS.
3. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under
Storage > DPS Self-test
.
2.
Apply hard drive firmware patch
if applicable.
3. Back up contents and replace
hard drive.