HP Q3721A HP LaserJet 9040/9050 - User Guide - Page 132
Toner smear, Loose toner, Repeating defects, Misformed characters, Fuser Modes, Print Quality
View all HP Q3721A manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 132 highlights
Toner smear Also see Loose toner. ● Print a few more pages to see if the problem corrects itself. ● Try using a different type of paper. ● Make sure that the environmental specifications for the printer are being met (see Environmental specifications). ● Clean the inside of the printer (see Cleaning the printer, or go to www.hp.com/support/ lj9050_lj9040) and run a manual cleaning page to clean the fuser (see Using the printer cleaning page). ● Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) ● Replace the print cartridge. Loose toner Loose toner, in this context, is defined as toner that can be rubbed off the page. ● If paper is heavy or rough, try using a high fuser mode so that toner fuses more completely onto the paper. At the printer control panel, use Fuser Modes in the Print Quality menu (see Print quality submenu). ● If you have observed a rougher texture on one side of your paper, try printing on the nonrough side. ● Make sure that the environmental specifications for the printer are being met (see Environmental specifications). ● Make sure that paper type and quality meet HP specifications (see Paper specifications). ● Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) Repeating defects ● Print a few more pages to see if the problem corrects itself. ● If the distance between defects is 38 mm (1.5 in) or 94 mm (3.8 in), the print cartridge might need to be replaced. ● Clean the inside of the printer (see Cleaning the printer, or go to www.hp.com/support/ lj9050_lj9040) and run a manual cleaning page to clean the fuser (see Using the printer cleaning page). ● Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) Misformed characters ● Print a few more pages to see if the problem corrects itself. ● Make sure that the environmental specifications for the printer are being met (see Environmental specifications). ● Maintenance might be due. Check this by printing a copy of the supplies status page (see Supplies status page). If maintenance is due, order and install the printer maintenance kit. (See the HP support flyer or go to www.hp.com/support/lj9050_lj9040.) 130 Chapter 6 Problem solving ENWW