HP Q5961A Service Manual - Page 290
Troubleshooting tab, HP Toolbox, uninstalling HP Toolbox
UPC - 829160290447
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sensors 69, 224 solenoid, diagrams 225 solenoid, removing 124 troubleshooting 148 See also trays tray 2 locating 2 locking 37 paper specifications 11 part numbers 254 parts diagrams 223 pickup roller, removing 138 printing from 35 rollers 63 sensors 69, 224 solenoid, diagrams 225 solenoid, removing 125 See also trays tray 3 diagrams 227 locking 37 paper specifications 11 printing from 35 See also trays trays capacities 4 jams, clearing 176 load error messages 196, 186 locating 2 locking 37 manual feed 38 open or empty error message 199 paper path test 160 paper specifications 11 rollers 63 selecting 35 sensors 69 separation pad, removing 140 settings, viewing 50 troubleshooting 148, 169 type or size messages 199, 200 troubleshooting blank pages 170 blurred print 212 buffer overflow 186 cables 146 card slot errors 194 communications 167 configuration page printing 145 control panel display 144 curled paper 169, 209 DIMM errors 200, 189 dropouts 204 duplexing 170 engine test 166 EPS files 215, 218 error messages 183 276 Index fonts 220 formatter test 166 fuser errors 185 gray background 205 HP Jetdirect print servers 167 information pages 48 jams, causes of 173 jams, clearing print-cartridge area 175 jams, duplexer 179 jams, first sheet 169 jams, locations 174 jams, output areas 177 jams, trays 176 legal paper 220 light print 203 Limit Check error 220 lines 205, 210 Macintosh problems 214 memory, insufficient 196 multifeeds 181 online Help 183 permanent storage errors 193 PostScript problems 220 power-on bypass 165 print quality 201 Printer Status and Alerts 156 printing 146, 147, 171 PS errors 146 RAM disk errors 198 Range Check 221 repeating defects 207 repeating images 212 skewed pages 182, 208 slow printing 147, 170 smeared toner 206 specks 204 text 171, 208, 212 tire tracks 210 tray selection 148 trays 169 VM error 221 white spots 211 Windows error messages 213 wrinkled paper 182, 209 Troubleshooting tab, HP Toolbox 46 two-sided printing, troubleshooting 170 U uninstalling HP Toolbox 48 UNIX driver support 26 USB port buffer overflow 186 connecting to 24 troubleshooting Macintosh type included 5 user guide 47 215, 218 ENWW