HP RDX320 HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 4

Firmware download fails with Windows Server 2003

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23

System will not complete boot process

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23

6 Replacing an internal RDX Removable Disk Backup System

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25

To disconnect your drive

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25

Special considerations with the RDX DL Server module

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25

To reconnect your RDX Removable Disk Backup System

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25

7 USB Configuration Guide

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26

USB in HP StorageWorks devices

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USB terminology

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Setting up a USB network

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USB cables

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27

8 Support and other resources

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HP technical support

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28

HP websites

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28

Typographic conventions

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28

Subscription service

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29

Related documentation

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29

Registering your drive

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29

Index

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30

4

Contents

Section	Page
USB 3.0 Removable Disk Backup System	1
Contents	3
1 Before you start	5
Overview	5
Which operating systems are supported?	5
How do I connect the drive to my server?	5
What are the mounting requirements for an internal device?	6
Mounting bay	6
Mounting hardware	6
HP RDX USB Removable Disk utility	6
The HP RDX Utility CD	6
HP Storage SPOCK	7
2 Installing an HP RDX USB 3.0 Internal Removable Disk Backup System	8
Prepare mounting bay	8
Attach mounting hardware	9
HP ProLiant servers	9
Other server or workstations	10
Install drive	10
Connect cables to the server or workstation	10
Connect the USB cable to the server or workstation	10
Connecting to a 4–pin Intel or HP USB 2.0 header	11
Attach USB and power cable to the RDX Removable Disk Backup System	11
Secure the RDX Removable Disk Backup System	12
Mounting hardware used (HP ProLiant)	12
No mounting hardware used	13
3 Installing an HP RDX USB 3.0 External Removable Disk Backup System	14
Rear view of the external drive	14
Connecting the power and USB cables	14
4 Operating your RDX Removable Disk Backup System	16
Install the RDX Removable Disk utility (Windows only)	16
Front panel	16
Media	17
Write-protecting cartridges	17
Handling cartridges	17
Loading and unloading	17
Inserting cartridges	17
Removing cartridges	18
Unload using the mouse right-click method (Windows™ only)	18
Unload using the eject button	19
Removing power from the unit	19
5 Troubleshooting	20
General Procedure	20
Understanding the LEDs	21
Power LED	21
Cartridge Activity LED	22
Using the RDX utility for diagnostics	22
To run the RDX Utility for Windows	22
Emergency eject	22
The RDX Removable Disk Backup System does not appear in the Device Manager	23
Unit performance seems slow	23
Write Error	23
Firmware download fails with Windows Server 2003	23
System will not complete boot process	23
6 Replacing an internal RDX Removable Disk Backup System	25
To disconnect your drive	25
Special considerations with the RDX DL Server module	25
To reconnect your RDX Removable Disk Backup System	25
7 USB Configuration Guide	26
USB in HP StorageWorks devices	26
USB terminology	26
Setting up a USB network	27
USB cables	27
8 Support and other resources	28
HP technical support	28
HP websites	28
Typographic conventions	28
Subscription service	29
Related documentation	29
Registering your drive	29

HP RDX320 HP RDX USB 3.0 Removable Disk Backup System user guide (484933-014, - Page 4

Replacing an internal RDX Removable Disk Backup System, USB Configuration Guide - storageworks

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