HP Rp3000 Troubleshooting Guide - Page 12

Downloading the Latest Version of HP Insight Diagnostics, Protecting the Software - manual

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4. Enter a file name in the File Name box and click the Save button. An html file will be saved to the inserted USB flash drive. NOTE: Do not remove the USB key until you see a message indicating that the html file has been written to the media. 5. Print the information from the storage device used to save it. NOTE: To exit HP Insight Diagnostics, click the Exit Diagnostics button in the bottom left corner of the screen then remove the Documentation and Diagnostics DVD from the optical drive. Downloading the Latest Version of HP Insight Diagnostics 1. Go to http://www.hp.com. 2. Click the Software & Driver Downloads link. 3. Enter your product number (for example, rp3000) in the text box and press the Enter key. 4. Select your specific computer model. 5. Select your OS. 6. Click the Diagnostic link. 7. Click HP Insight Diagnostics Offline Edition. 8. Select a language and click Download. NOTE: The download includes instructions on how to create the bootable DVD. Protecting the Software To protect software from loss or damage, you should keep a backup copy of all system software, applications, and related files stored on the hard drive. See the operating system or backup utility documentation for instructions on making backup copies of data files. Restoring the Software The system software can be restored to the original state that they were when you purchased the computer by using the Recovery Disc Set included with your computer. On some models HP Backup and Recovery Manager is pre-loaded on the hard drive. HP Backup and Recovery Manager is an easy-to-use, versatile application that allows you to: ● create Recovery Points to back up the entire system incrementally ● back up the entire hard drive in a single archive ● back up individual files Backups can be scheduled to occur automatically at designated intervals, or they can be initiated manually. Recovery can be performed from the Recovery Partition on the hard drive or the Recovery Disc Set. NOTE: HP highly recommends that you create a Recovery Disc Set immediately before using the computer and schedule regular automatic Recovery Point backups. 6 Chapter 1 Computer Diagnostic Features ENWW

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4.
Enter a file name in the
File Name
box and click the
Save
button. An html file will be saved to the
inserted USB flash drive.
NOTE:
Do not remove the USB key until you see a message indicating that the html file has been
written to the media.
5.
Print the information from the storage device used to save it.
NOTE:
To exit HP Insight Diagnostics, click the
Exit Diagnostics
button in the bottom left corner of
the screen then remove the
Documentation and Diagnostics
DVD from the optical drive.
Downloading the Latest Version of HP Insight Diagnostics
1.
Go to
.
2.
Click the
Software & Driver Downloads
link.
3.
Enter your product number (for example, rp3000) in the text box and press the
Enter
key.
4.
Select your specific computer model.
5.
Select your OS.
6.
Click the
Diagnostic
link.
7.
Click
HP Insight Diagnostics Offline Edition
.
8.
Select a language and click
Download
.
NOTE:
The download includes instructions on how to create the bootable DVD.
Protecting the Software
To protect software from loss or damage, you should keep a backup copy of all system software,
applications, and related files stored on the hard drive. See the operating system or backup utility
documentation for instructions on making backup copies of data files.
Restoring the Software
The system software can be restored to the original state that they were when you purchased the
computer by using the Recovery Disc Set included with your computer.
On some models HP Backup and Recovery Manager is pre-loaded on the hard drive. HP Backup and
Recovery Manager is an easy-to-use, versatile application that allows you to:
●
create Recovery Points to back up the entire system incrementally
●
back up the entire hard drive in a single archive
●
back up individual files
Backups can be scheduled to occur automatically at designated intervals, or they can be initiated
manually. Recovery can be performed from the Recovery Partition on the hard drive or the Recovery
Disc Set.
NOTE:
HP highly recommends that you create a Recovery Disc Set immediately before using the
computer and schedule regular automatic Recovery Point backups.
6
Chapter 1
Computer Diagnostic Features
ENWW