HP ScanJet Pro 2000 User Guide - Page 101

LCD issues (5000 s5 and 7000 s3 models), The LCD is having display issues

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LCD issues (5000 s5 and 7000 s3 models) Review the following information to resolving LCD issues. ● The LCD is having display issues ● The scanner buttons are not working as expected The LCD is having display issues The following symptoms indicate a problem with the scanner control panel. ● LCD issues: The display is blank, or part of the display content is missing. ● LED issues: LEDs are not working, or are staying in the wrong state. If the scanner exhibits any of these problems, contact HP support at www.hp.com/support. The scanner buttons are not working as expected The following symptoms indicate a problem with the scanner control panel. ● Button issues: Buttons are unresponsive, or the wrong action occurs when you press a button. For example, you get a single-sided scan when you press the Duplex Scan button. ● LED issues: LEDs are not working, or are staying in the wrong state. If the scanner exhibits any of these problems, contact HP support at www.hp.com/support. The touch panel display issues (N4000 snw1 and N7000 snw1 models) The following symptoms indicate a problem with the scanner touch panel. ● Touch panel issues: The display is blank, or part of the display content is missing. ● Button issues: Buttons are unresponsive, or the wrong action occurs when you press a button (for example, you get a single-sided scan when you press the Duplex Scan button. If the scanner exhibits any of these problems, contact HP support at www.hp.com/support. ENWW Scanner operation problems 91

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LCD issues (5000 s5 and 7000 s3 models)
Review the following information to resolving LCD issues.
●
The LCD is having display issues
●
The scanner buttons are not working as expected
The LCD is having display issues
The following symptoms indicate a problem with the scanner control panel.
●
LCD issues: The display is blank, or part of the display content is missing.
●
LED issues: LEDs are not working, or are staying in the wrong state.
If the scanner exhibits any of these problems, contact HP support at
www.hp.com/
support
.
The scanner buttons are not working as expected
The following symptoms indicate a problem with the scanner control panel.
●
Button issues: Buttons are unresponsive, or the wrong action occurs when you press a button. For example,
you get a single-sided scan when you press the Duplex Scan
button.
●
LED issues: LEDs are not working, or are staying in the wrong state.
If the scanner exhibits any of these problems, contact HP support at
www.hp.com/
support
.
The touch panel display issues (N4000 snw1 and N7000 snw1 models)
The following symptoms indicate a problem with the scanner touch panel.
●
Touch panel issues: The display is blank, or part of the display content is missing.
●
Button issues: Buttons are unresponsive, or the wrong action occurs when you press a button (for example,
you get a single-sided scan when you press the Duplex Scan
button.
If the scanner exhibits any of these problems, contact HP support at
www.hp.com/
support
.
ENWW
Scanner operation problems
91